COVID-19: Daily temperature taking 🌡
Dear driver-partners,
As a precautionary measure, all taxi and private hire car drivers are required to monitor their temperatures more frequently.
To help you better keep track of your daily temperature, you are encouraged to log your temperature at least 2x a day, before you start your shift and periodically in between.
There are now two ways you can do so:
1⃣ Submit your daily temperature via Gojek's online form here: gjk.sg/temperature-taking
2⃣ (NEW) Visit the temperature screening stations @ Stadium MRT Taxi Stand, set up by the Private Hire Vehicle Association ("NPHVA") along with ride-hailing operators like Gojek, TADA, Grab, and Ryde.
⏰ Time: 11AM to 3PM daily, starting from 14 February 2020
If your temperature is below 38°C , an 'I am OK' sticker will be issued to you to indicate that you are well. We strongly recommend that you submit your temperature via the online form after a screening at the station.
If you are feeling unwell, please stop work immediately and see a doctor. And remember to stay safe by practising good hygiene.
Dear driver-partners,
As a precautionary measure, all taxi and private hire car drivers are required to monitor their temperatures more frequently.
To help you better keep track of your daily temperature, you are encouraged to log your temperature at least 2x a day, before you start your shift and periodically in between.
There are now two ways you can do so:
1⃣ Submit your daily temperature via Gojek's online form here: gjk.sg/temperature-taking
2⃣ (NEW) Visit the temperature screening stations @ Stadium MRT Taxi Stand, set up by the Private Hire Vehicle Association ("NPHVA") along with ride-hailing operators like Gojek, TADA, Grab, and Ryde.
⏰ Time: 11AM to 3PM daily, starting from 14 February 2020
If your temperature is below 38°C , an 'I am OK' sticker will be issued to you to indicate that you are well. We strongly recommend that you submit your temperature via the online form after a screening at the station.
If you are feeling unwell, please stop work immediately and see a doctor. And remember to stay safe by practising good hygiene.
COVID-19: Income supplement for Gojek driver-partners
On 13 February 2020, the Land Transport Authority and Ministry of Transport announced a Point-to-Point Support Package to help taxi and private-hire car drivers affected by the COVID-19 outbreak.
We are working closely with the authorities to flesh out the details of this scheme.
Gojek driver-partners can receive an income support of up to $20 daily, which can hopefully provide some relief to you during this period.
We will share with you details such as eligibility, application and disbursement, through our official communication channels, once they are ready.
Thank you for continuing to keep the nation on the move!
On 13 February 2020, the Land Transport Authority and Ministry of Transport announced a Point-to-Point Support Package to help taxi and private-hire car drivers affected by the COVID-19 outbreak.
We are working closely with the authorities to flesh out the details of this scheme.
Gojek driver-partners can receive an income support of up to $20 daily, which can hopefully provide some relief to you during this period.
We will share with you details such as eligibility, application and disbursement, through our official communication channels, once they are ready.
Thank you for continuing to keep the nation on the move!
🌹Roses are red,
🌷Violets are blue,
🚗 Our dear driver-partners,
🥰 We care about you.
We all need love. During these challenging times, let’s come together as a community to support and care for each other!
Here’s wishing all driver-partners a very Happy Valentine’s Day.
Send each other some love by tapping on the heart button below!
🌷Violets are blue,
🚗 Our dear driver-partners,
🥰 We care about you.
We all need love. During these challenging times, let’s come together as a community to support and care for each other!
Here’s wishing all driver-partners a very Happy Valentine’s Day.
Send each other some love by tapping on the heart button below!
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⏰ Time for a stretch break! 🏃 Exercise #2: Shoulder rotation
It’s important to take care of your health - beginning with simple exercises that you can do in your vehicle.
Did you know that sitting down for long hours commonly results in stiff shoulders? Do this simple exercise of rolling your shoulders to help increase circulation of blood into your joints, tendons and muscles.
Make sure you have ample space in your seat - create more space by moving your seat backwards.
Instructions
1⃣ Place your right hand on the right shoulder and left hand on the left shoulder. Imagine that you are drawing circles by the side of your body using your elbow.
2⃣ Draw circles with your elbows forwards and backwards for 30 seconds each direction.
3️⃣ Complete 2 sets.
Moving more and staying active has numerous benefits; one of them is to help relieve aches and pain. To know more, click here: gjk.sg/exercisebenefits
Powered by:
Active Health & ActiveSG
It’s important to take care of your health - beginning with simple exercises that you can do in your vehicle.
Did you know that sitting down for long hours commonly results in stiff shoulders? Do this simple exercise of rolling your shoulders to help increase circulation of blood into your joints, tendons and muscles.
Make sure you have ample space in your seat - create more space by moving your seat backwards.
Instructions
1⃣ Place your right hand on the right shoulder and left hand on the left shoulder. Imagine that you are drawing circles by the side of your body using your elbow.
2⃣ Draw circles with your elbows forwards and backwards for 30 seconds each direction.
3️⃣ Complete 2 sets.
Moving more and staying active has numerous benefits; one of them is to help relieve aches and pain. To know more, click here: gjk.sg/exercisebenefits
Powered by:
Active Health & ActiveSG
Did you know? Gojek launched a new initiative today called ‘GoHeroes’ to support “frontline heroes,” namely healthcare workers and medical professionals! We’re partnering with all public acute hospitals in Singapore to offer ride vouchers worth S$10 each to be distributed to their staff over the next three months.
You can do your part too by accepting trips to and from hospitals! Thank you for contributing to Singapore and keeping the nation on the move 💖
Like to show your support!👇🏽
You can do your part too by accepting trips to and from hospitals! Thank you for contributing to Singapore and keeping the nation on the move 💖
Like to show your support!👇🏽
This season of love, Gojek invited driver-partners to share their love story with us. We received many heartwarming and touching stories that made us fall in love all over again. We gave out bird’s nest to drivers whose stories touched us the most, and surprised drivers at GoHub with roses!
🔎 Read some of our favorite quotes from the stories you shared: gjk.sg/sharethelove
🔎 Read some of our favorite quotes from the stories you shared: gjk.sg/sharethelove
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⏰ Time for a stretch break! 🏃 Exercise #3: Knee Hug
Sitting for a long time can cause considerable strain on the lower back and also hips. This stretch will help with lengthening muscles and improve movement at the hip joint.
Make sure you have ample space in your seat - create more space by moving your seat backwards.
Instructions
1️⃣: While seated, lift 1 knee towards your chest.
2️⃣: Hug your leg as close to your chest as possible for 30 seconds.
3️⃣: Repeat on the other side.
4️⃣: Complete 2 sets.
Participation in physical activity is critical to sustaining good health. Moving more prevents the onset of many common diseases and helps us live longer. To know more, click here: https://gjk.sg/physicalactivity
Powered by:
Active Health & Active SG
Sitting for a long time can cause considerable strain on the lower back and also hips. This stretch will help with lengthening muscles and improve movement at the hip joint.
Make sure you have ample space in your seat - create more space by moving your seat backwards.
Instructions
1️⃣: While seated, lift 1 knee towards your chest.
2️⃣: Hug your leg as close to your chest as possible for 30 seconds.
3️⃣: Repeat on the other side.
4️⃣: Complete 2 sets.
Participation in physical activity is critical to sustaining good health. Moving more prevents the onset of many common diseases and helps us live longer. To know more, click here: https://gjk.sg/physicalactivity
Powered by:
Active Health & Active SG
COVID-19: Special Relief Fund for Gojek driver-partners
On 13 February 2020, the Ministry of Transport and the Land Transport Authority (LTA) announced the Special Relief Fund (SRF) under the Point-to-Point Support Package (PPSP) for all Taxi and Private Hire Drivers in Singapore.
✅ Special Relief Fund: Contribution from Government
Driver-partners can receive $70 per week per vehicle if they have met LTA’s requirements. There is no additional requirement from Gojek. Refer to LTA’s website at: gjk.sg/lta-ppsp
✅ Special Relief Fund: Gojek Care Fund
Gojek is also committed to provide additional financial support under Gojek’s Care Fund of up to $70 per week per driver.
🔎 Refer here for more information on eligibility requirements and payout amounts: gjk.sg/SRF
On 13 February 2020, the Ministry of Transport and the Land Transport Authority (LTA) announced the Special Relief Fund (SRF) under the Point-to-Point Support Package (PPSP) for all Taxi and Private Hire Drivers in Singapore.
✅ Special Relief Fund: Contribution from Government
Driver-partners can receive $70 per week per vehicle if they have met LTA’s requirements. There is no additional requirement from Gojek. Refer to LTA’s website at: gjk.sg/lta-ppsp
✅ Special Relief Fund: Gojek Care Fund
Gojek is also committed to provide additional financial support under Gojek’s Care Fund of up to $70 per week per driver.
🔎 Refer here for more information on eligibility requirements and payout amounts: gjk.sg/SRF
COVID-19: Travel declaration to Daegu/Cheongdo
Dear driver-partners,
In view of the surge in the number of confirmed cases in the Republic of Korea, particularly in Daegu city and Cheongdo county, further precautionary measures have been put in place to limit the risk that travellers from these affected regions pose to Singapore. For more information, visit: go.gov.sg/25feb-korea
Gojek will continue to track the travel and health status of our driver-partners as requested by the authorities.
Please make a declaration if you have:
☑️ Been to China within the last 14 days AND/OR
☑️ Have plans to travel to China
☑️ [NEW] Been to Daegu/Cheongdo within the last 14 days AND/OR
☑️ [NEW] Have plans to travel to Daegu/Cheongdo
✏️ Declare here: gjk.sg/traveldeclaration
Dear driver-partners,
In view of the surge in the number of confirmed cases in the Republic of Korea, particularly in Daegu city and Cheongdo county, further precautionary measures have been put in place to limit the risk that travellers from these affected regions pose to Singapore. For more information, visit: go.gov.sg/25feb-korea
Gojek will continue to track the travel and health status of our driver-partners as requested by the authorities.
Please make a declaration if you have:
☑️ Been to China within the last 14 days AND/OR
☑️ Have plans to travel to China
☑️ [NEW] Been to Daegu/Cheongdo within the last 14 days AND/OR
☑️ [NEW] Have plans to travel to Daegu/Cheongdo
✏️ Declare here: gjk.sg/traveldeclaration
⚠️ GoHub & GoHub Express closure on Saturdays (WEF 29 Feb)
Dear driver-partner,
In view of the evolving COVID-19 situation, with effect from 29 February, GoHub & GoHub Express will be closed on Saturdays until further notice.
⛔ GoHub @ Sin Ming:
Mon to Fri: 10AM to 6PM
Sat, Sun & PH: Closed
⛔GoHub Express @ Carros:
Mon to Fri: 10AM to 6PM
Sat, Sun & PH: Closed
For support matters, you can contact us at our 24-hour hotline 31353135
or email us at drivercare.sg@go-jek.com
Stay safe during this period driver-partners!
Dear driver-partner,
In view of the evolving COVID-19 situation, with effect from 29 February, GoHub & GoHub Express will be closed on Saturdays until further notice.
⛔ GoHub @ Sin Ming:
Mon to Fri: 10AM to 6PM
Sat, Sun & PH: Closed
⛔GoHub Express @ Carros:
Mon to Fri: 10AM to 6PM
Sat, Sun & PH: Closed
For support matters, you can contact us at our 24-hour hotline 31353135
or email us at drivercare.sg@go-jek.com
Stay safe during this period driver-partners!
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⏰ Time for a stretch break! 🏃 Exercise #4: Trunk Rotation
The spine and muscles that constitute the back are usually compressed from long hours of driving. This stretch – the trunk rotation – can help lengthen the muscles and also relieve the pressure acting on the disks in-between the spine.
Instructions
1⃣ Start by crossing your arms with your hands on opposite shoulders.
2⃣ Now start to rotate your upper body (torso) towards the left for 15 seconds.
3⃣ Repeat on the right for 15 seconds.
4⃣ Complete 2 sets.
Stretches can help to ease aches and pain of long-time sitting, improve flexibility, and helps you feel energized.
Give yourself some TLC and click here to learn more: gjk.sg/effectsofsitting
The spine and muscles that constitute the back are usually compressed from long hours of driving. This stretch – the trunk rotation – can help lengthen the muscles and also relieve the pressure acting on the disks in-between the spine.
Instructions
1⃣ Start by crossing your arms with your hands on opposite shoulders.
2⃣ Now start to rotate your upper body (torso) towards the left for 15 seconds.
3⃣ Repeat on the right for 15 seconds.
4⃣ Complete 2 sets.
Stretches can help to ease aches and pain of long-time sitting, improve flexibility, and helps you feel energized.
Give yourself some TLC and click here to learn more: gjk.sg/effectsofsitting
COVID-19: Daily temperature taking updates 🌡
Dear driver-partners,
In view of the COVID-19 situation, you are reminded to monitor your temperatures regularly as a precautionary measure. We encourage you to do this at least twice a day; before you start your shift and another time during the course of the day.
Updates
Please note that the temperature screening station at Stadium MRT Taxi Stand will cease operations with effect from Monday, 2 March.
You can continue monitoring and logging your temperature through these two convenient ways from Monday, 2 March.
🔴 Submit your daily temperature via Gojek’s online form: gjk.sg/temperature-taking
🔴 [NEW] Visit GoHub at 38 Sin Ming Lane, S(573957), Mon – Fri (10AM – 6PM)
If your temperature is below 38°C , an 'I am OK' sticker will be issued to you to indicate that you are well.
Your health and well-being matter to us. If you are feeling unwell, please stop driving immediately and see a doctor. Stay safe & continue to practise good per...
Dear driver-partners,
In view of the COVID-19 situation, you are reminded to monitor your temperatures regularly as a precautionary measure. We encourage you to do this at least twice a day; before you start your shift and another time during the course of the day.
Updates
Please note that the temperature screening station at Stadium MRT Taxi Stand will cease operations with effect from Monday, 2 March.
You can continue monitoring and logging your temperature through these two convenient ways from Monday, 2 March.
🔴 Submit your daily temperature via Gojek’s online form: gjk.sg/temperature-taking
🔴 [NEW] Visit GoHub at 38 Sin Ming Lane, S(573957), Mon – Fri (10AM – 6PM)
If your temperature is below 38°C , an 'I am OK' sticker will be issued to you to indicate that you are well.
Your health and well-being matter to us. If you are feeling unwell, please stop driving immediately and see a doctor. Stay safe & continue to practise good per...
👍 Maintain your performance for quality rides on Gojek
Hi driver-partner,
As part of our commitment to create a great ride-hailing experience on Gojek, all driver-partners are required to maintain good performance on our platform. Both acceptance and cancellation rate contribute to your overall performance, and serve as a quality checkpoint and requirement for your incentives.
Why is it important to maintain a high performance?
⭕️ To protect your earnings
Cancelling on trips too many times or choosing to accept only specific trips may result in temporary account suspension. Be sure to go online only when you’re ready to accept orders.
⭕️ To boost customer confidence
Customers rely on you to get around Singapore. Happier customers translate to more users on Gojek, which also means more earnings for you!
⭕️ To protect fellow driver-partners
Support the driver community by ensuring high reliability of ride-hailing services.
Thank you for your continued commitment to create a safe and reliable ride-hailing service for all!
🔎 Read more: gjk.sg/qualityrides
Hi driver-partner,
As part of our commitment to create a great ride-hailing experience on Gojek, all driver-partners are required to maintain good performance on our platform. Both acceptance and cancellation rate contribute to your overall performance, and serve as a quality checkpoint and requirement for your incentives.
Why is it important to maintain a high performance?
⭕️ To protect your earnings
Cancelling on trips too many times or choosing to accept only specific trips may result in temporary account suspension. Be sure to go online only when you’re ready to accept orders.
⭕️ To boost customer confidence
Customers rely on you to get around Singapore. Happier customers translate to more users on Gojek, which also means more earnings for you!
⭕️ To protect fellow driver-partners
Support the driver community by ensuring high reliability of ride-hailing services.
Thank you for your continued commitment to create a safe and reliable ride-hailing service for all!
🔎 Read more: gjk.sg/qualityrides
🚨 Issue with Withdrawals
Hi driver-partners, please note that withdrawals will be temporarily unavailable due to a system maintenance issue, and you may see errors in your points payout as well as a discrepancy in your Earnings Wallet. We are investigating the issue and will update you when it is resolved. Thank you for your patience.
Hi driver-partners, please note that withdrawals will be temporarily unavailable due to a system maintenance issue, and you may see errors in your points payout as well as a discrepancy in your Earnings Wallet. We are investigating the issue and will update you when it is resolved. Thank you for your patience.
🚨 Issue with Withdrawals
Hi driver-partners, please note that withdrawals will be temporarily unavailable from 5:30 PM to 11:00 PM, due to a system maintenance issue, and you may see errors in your points payout as well as a discrepancy in your Earnings Wallet. We are investigating the issue and will update you when it is resolved. Thank you for your patience.
Hi driver-partners, please note that withdrawals will be temporarily unavailable from 5:30 PM to 11:00 PM, due to a system maintenance issue, and you may see errors in your points payout as well as a discrepancy in your Earnings Wallet. We are investigating the issue and will update you when it is resolved. Thank you for your patience.
👍 Update: Withdrawals now available
Due to technical errors this afternoon, wallet withdrawals were unavailable. We apologise for the inconvenience.
The issue has been resolved and withdrawals are now available. Rest assured, the correct payout is reflected on your Earnings Wallet.
For any clarifications, please call us at
Due to technical errors this afternoon, wallet withdrawals were unavailable. We apologise for the inconvenience.
The issue has been resolved and withdrawals are now available. Rest assured, the correct payout is reflected on your Earnings Wallet.
For any clarifications, please call us at
31353135.🚨 Issues with Withdrawals
Hi driver-partners, you may be experiencing issues with withdrawals. We’re looking into it and will keep you updated - thank you for your patience!
Hi driver-partners, you may be experiencing issues with withdrawals. We’re looking into it and will keep you updated - thank you for your patience!
👍 Update: Withdrawals now available
Our systems are back up and running - you should no longer face issues with withdrawals. Thank you for your patience!
Our systems are back up and running - you should no longer face issues with withdrawals. Thank you for your patience!
👍 Update: Withdrawals now available
Our systems are back up and running - you should no longer face issues with withdrawals. Thank you for your patience!
Our systems are back up and running - you should no longer face issues with withdrawals. Thank you for your patience!