Insocialmedia
Abbiamo fatto un'analisi dei #trend social per il 2023 ed emerge che: i consumatori saranno fluidi, omnicanali e digitalizzati, meno inclini a subire le scelte degli algoritmi. Se volete approfondire 👉 https://t.co/6k0j4qyNFf #socialmedia #smm23 #omnichannel https://t.co/HUGd4Si56G
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Insocialmedia
📌Nuovi #trend sui #socialmedia per il 2023: consumatori molto più fluidi, omnicanali e relazionali e meno inclini a subire le scelte degli algoritmi🔝 per approfondire 👉 https://t.co/6k0j4qyNFf #smm23 #omnichannel #blog #Insocialmedia
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While meeting customers where they are is essential, it's important to direct them to the best resolution channel to reduce complexity and enhance service quality by leveraging omnichannel platforms and AI technologies 👩‍💻

See how Zoom Contact Center with AI Companion exemplifies how businesses can integrate these solutions to optimize customer interactions 👇

The key to stellar customer service? Meet customers where they are but guide them to the best resolution channel.

Discover the evolution of the "channel of choice" mantra from @Zoom

#CustomerExperience #CX #Omnichannel

https://t.co/bweN4cli7j - CX Today