How does program leadership contribute to the success of a program throughout its life cycle?

Referer to:https://knowledgemap.pm/certifications/pgmp/program-management-principles-learning/leadership-principle/

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#PMP Question #3260
A project team is transitioning from a predictive to an agile approach. The project manager is trying to minimize the support issues that the product has had in production. One particular pain point is the transition to operations, where the issues usually arise.
What should the project manager do to improve this scenario?
Answers:
a. Increase the focus on backlog items that cover support requirements, as well as product manuals and operation guides.
b. Ask the support/operation team to participate in the daily standup meetings to contribute to the project's progress.
c. Engage the operation teams in the retrospectives and demo sessions and incorporate their feedback on project activities.
d. Foster stakeholder participation by engaging them early on the backlog discussions.

What strategies are recommended by PMI for re-engaging stakeholders after communication issues have caused misunderstandings or disengagement?

Referer to:https://knowledgemap.pm/certifications/pmi-cp/prepare-for-the-certification-exam/2-3-mitigate-communication-issues-effectively-as-they-emerge/

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