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#PMP Question #5204
A company has been following a predictive approach and always waits for the preceding phase to be completed before evaluating the quality of its products. A new project manager with experience in hybrid approaches has been assigned to help increase the efficiency of the company's quality management process.
What should the new project manager do to address the process improvements?
Answers:
a. Understand the context and interdependencies of the process from the team members and then define improvements.
b. Continue with the process as is and wait until the next phase to suggest any improvements.
c. Discuss the process improvement with the project management office (PMO) lead to update the project delivery framework.
d. Define a ground rule to comply with the quality standard and ask the team members to apply it.
#PMP Question #1744
The Scrum Master notices repeated friction between two team members in the Daily Scrum meetings.
The next step should be to:
Answers:
a. Attempt to resolve the problem directly and immediately during a Daily Scrum meeting.
b. Schedule a meeting with them after a Daily Scrum meeting to explore and resolve the issue.
c. Ignore the friction because a self-organizing team must sort out team conflict issues.
d. Ask for new resources to replace them before the friction undermines the team's productivity.