WhatCRM, Wapp.im News [eng]
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Integration with WhatsApp in amoCRM and Bitrix24

Website: wapp.im
Contact support: 79952268326 Write on WhatsApp
Working hours: from 9.00-21.00 Moscow time
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Hi there! 👋
In the new version of Wapp.im widget (for amoCRM) we added functionality to distribute incoming messages by strategies.💫

There are 2 options to distribute incoming messages to managers:

1. Random selection - new requests will be created for managers in random order (no matter how many deals each has)
2. Uniform - new requests will be created uniformly for all employees

Example of the uniform strategy:

Three employees are assigned (number of active deals). Petrov (0), Ivanov (0) and Sidorov(0).
A request came in
Petrov (1), Ivanov (0) and Sidorov(0)
Petrov (1), Ivanov (1) and Sidorov (0)
Petrov (1), Ivanov (1) and Sidorov (1)
And so on

Contact Support
❗️At the moment we observe difficulties with connection and logging out of sessions, the problem on the side of the official WhatsApp is massive, waiting for their solution