#ташкент #support
Tech Support (Customer Support) Specialist for remote work @ Applied Labs | 5 000 000 - 8 500 000 UZS
#techsupport #customersupport #удаленно #masofaviy #remote #техподдержка
Applied Labs is looking for a Tech Support Specialist to join our rapidly growing distributed team of IT professionals in our effort to provide software solution development and maintenance services for ever growing financial industry in the US and Europe. This position will provide the member with experience using innovative, market-leading tools and methodologies.
Responsibilities
- Respond to customer queries in a timely and accurate way, via phone, email or chat (mostly chat)
- Identify customer needs and help customers use specific features
- Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
- Update our internal databases with information about technical issues and useful discussions with customers
- Monitor customer complaints on social media and reach out to provide assistance
- Share feature requests and effective workarounds with team members
- Inform customers about new features and functionalities
- Follow up with customers to ensure their technical issues are resolved
- Gather customer feedback and share with our Product, Sales and Marketing teams
- Assist in training junior Customer Support Representatives
Required qualifications
- Fluency in English (in both verbal and written forms)
- Experience as a Customer Support Specialist, Dispatcher or similar CS role
- Familiarity with our industry is a plus
- Understanding of how a CRM systems work
- Excellent communication and problem-solving skills
- Multi-tasking abilities
- Patience when handling tough cases
What we offer
- Flexible schedule - you can work remotely from home
- Work US Eastern Standard Time business hours (from 16:00 until 00:00 at night)
- 5 days work week
- Interesting tech product that serves financial companies in the US
- Work with the talented distributed team that brings a unique outlook to our team
- Competitive compensation - 5 000 000 - 8 500 000 UZS
How to apply
Please send your resume to jobs@appliedlabs.io with “Tech Support Vacancy” subject title or send your resume to @appliedlabs
👉 Подписаться на канал @UzDev_Jobs
Tech Support (Customer Support) Specialist for remote work @ Applied Labs | 5 000 000 - 8 500 000 UZS
#techsupport #customersupport #удаленно #masofaviy #remote #техподдержка
Applied Labs is looking for a Tech Support Specialist to join our rapidly growing distributed team of IT professionals in our effort to provide software solution development and maintenance services for ever growing financial industry in the US and Europe. This position will provide the member with experience using innovative, market-leading tools and methodologies.
Responsibilities
- Respond to customer queries in a timely and accurate way, via phone, email or chat (mostly chat)
- Identify customer needs and help customers use specific features
- Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
- Update our internal databases with information about technical issues and useful discussions with customers
- Monitor customer complaints on social media and reach out to provide assistance
- Share feature requests and effective workarounds with team members
- Inform customers about new features and functionalities
- Follow up with customers to ensure their technical issues are resolved
- Gather customer feedback and share with our Product, Sales and Marketing teams
- Assist in training junior Customer Support Representatives
Required qualifications
- Fluency in English (in both verbal and written forms)
- Experience as a Customer Support Specialist, Dispatcher or similar CS role
- Familiarity with our industry is a plus
- Understanding of how a CRM systems work
- Excellent communication and problem-solving skills
- Multi-tasking abilities
- Patience when handling tough cases
What we offer
- Flexible schedule - you can work remotely from home
- Work US Eastern Standard Time business hours (from 16:00 until 00:00 at night)
- 5 days work week
- Interesting tech product that serves financial companies in the US
- Work with the talented distributed team that brings a unique outlook to our team
- Competitive compensation - 5 000 000 - 8 500 000 UZS
How to apply
Please send your resume to jobs@appliedlabs.io with “Tech Support Vacancy” subject title or send your resume to @appliedlabs
👉 Подписаться на канал @UzDev_Jobs
#frontend #remote #masofaviy #удаленно #javascript
Sr. Frontend Developer - 10 000 000 - 15 000 000 UZS
Applied Labs is looking for a senior frontend developer who makes up quality and has experience in developing web applications.
We offer not only interesting projects, but also training on the job. Therefore, the lack of excellent knowledge can be compensated by a huge interest in the frontend and a desire to grow.
What will you do:
- Development and maintenance of web applications;
- Development of new functionality for the requirements;
- Full cycle of layout and project development in a team with backend developers;
- Associated refactoring and optimization.
Requirements:
- Good English
- At least 3 years of active development experience
- Excellent experience of UI implementation
- Solid understanding of CSS and ability to do complex styling
- Confident knowledge of JavaScript (ES2015 +)
- Experience with website performance optimization
- Understanding the principles of the work of Promise;
- Ability to work with GIT, Bitbucket and Jira;
- Experience with LESS or SCSS.
It will be a plus:
- Knowledge of ReactJS framework and JavaScript modules;
- Experience with Shopify or Magento, Headless CMS, WordPress
We offer:
- 100% distant work - work from home, your favorite coffee shop or from anywhere in the world;
- friendly working atmosphere in a small intelligent team of talented developers;
- 5/2 work schedule and flexible start of the working day.
- All stages of recruitment are carried out remotely by calling a video (Zoom).
- Salary - 10 000 000 - 15 000 000 UZS
How to apply: Please send your resume to jobs@appliedlabs.io or to @appliedlabs (messages without resume and portfolio will not be considered)
THIS ROLE IS FOR SENIOR LEVEL CANDIDATES ONLY
👉 Подписаться на канал @UzDev_Jobs
Sr. Frontend Developer - 10 000 000 - 15 000 000 UZS
Applied Labs is looking for a senior frontend developer who makes up quality and has experience in developing web applications.
We offer not only interesting projects, but also training on the job. Therefore, the lack of excellent knowledge can be compensated by a huge interest in the frontend and a desire to grow.
What will you do:
- Development and maintenance of web applications;
- Development of new functionality for the requirements;
- Full cycle of layout and project development in a team with backend developers;
- Associated refactoring and optimization.
Requirements:
- Good English
- At least 3 years of active development experience
- Excellent experience of UI implementation
- Solid understanding of CSS and ability to do complex styling
- Confident knowledge of JavaScript (ES2015 +)
- Experience with website performance optimization
- Understanding the principles of the work of Promise;
- Ability to work with GIT, Bitbucket and Jira;
- Experience with LESS or SCSS.
It will be a plus:
- Knowledge of ReactJS framework and JavaScript modules;
- Experience with Shopify or Magento, Headless CMS, WordPress
We offer:
- 100% distant work - work from home, your favorite coffee shop or from anywhere in the world;
- friendly working atmosphere in a small intelligent team of talented developers;
- 5/2 work schedule and flexible start of the working day.
- All stages of recruitment are carried out remotely by calling a video (Zoom).
- Salary - 10 000 000 - 15 000 000 UZS
How to apply: Please send your resume to jobs@appliedlabs.io or to @appliedlabs (messages without resume and portfolio will not be considered)
THIS ROLE IS FOR SENIOR LEVEL CANDIDATES ONLY
👉 Подписаться на канал @UzDev_Jobs
#frontend #remote #masofaviy #удаленно #javascript #senior #react
Sr. React Developer - 15 000 000 - 22 000 000 UZS
THIS ROLE IS FOR SENIOR LEVEL CANDIDATES ONLY
Applied Labs is looking for a senior React developer who makes up quality and has experience in developing web applications.
We offer not only interesting projects, but also training on the job. Therefore, the lack of excellent knowledge can be compensated by a huge interest in the frontend and a desire to grow.
What will you do:
- Development and maintenance of web applications;
- Development of new functionality for the requirements;
- Full cycle of layout and project development in a team with backend developers;
- Associated refactoring and optimization.
Requirements:
- Good English
- At least 2 years of active React experience
- Excellent experience of UI implementation
- Solid understanding of CSS and ability to do complex styling
- Confident knowledge of plain vanilla JavaScript (ES2015 +)
- Solid experience with RestAPI, GraphQL and integrations in general
- Ability to work with GIT, Bitbucket and Jira;
We offer:
- 100% distant work - work from home, your favorite coffee shop or from anywhere in the world;
- friendly working atmosphere in a small intelligent team of talented developers;
- 5/2 work schedule and flexible start of the working day.
- All stages of recruitment are carried out remotely by video calls (Zoom).
- Salary - 15 000 000 - 22 000 000 UZS
How to apply: Please send your resume to jobs@appliedlabs.io (messages without resume and portfolio will not be considered)
THIS ROLE IS FOR SENIOR LEVEL CANDIDATES ONLY
👉 Подписаться на канал @UzDev_Jobs
Sr. React Developer - 15 000 000 - 22 000 000 UZS
THIS ROLE IS FOR SENIOR LEVEL CANDIDATES ONLY
Applied Labs is looking for a senior React developer who makes up quality and has experience in developing web applications.
We offer not only interesting projects, but also training on the job. Therefore, the lack of excellent knowledge can be compensated by a huge interest in the frontend and a desire to grow.
What will you do:
- Development and maintenance of web applications;
- Development of new functionality for the requirements;
- Full cycle of layout and project development in a team with backend developers;
- Associated refactoring and optimization.
Requirements:
- Good English
- At least 2 years of active React experience
- Excellent experience of UI implementation
- Solid understanding of CSS and ability to do complex styling
- Confident knowledge of plain vanilla JavaScript (ES2015 +)
- Solid experience with RestAPI, GraphQL and integrations in general
- Ability to work with GIT, Bitbucket and Jira;
We offer:
- 100% distant work - work from home, your favorite coffee shop or from anywhere in the world;
- friendly working atmosphere in a small intelligent team of talented developers;
- 5/2 work schedule and flexible start of the working day.
- All stages of recruitment are carried out remotely by video calls (Zoom).
- Salary - 15 000 000 - 22 000 000 UZS
How to apply: Please send your resume to jobs@appliedlabs.io (messages without resume and portfolio will not be considered)
THIS ROLE IS FOR SENIOR LEVEL CANDIDATES ONLY
👉 Подписаться на канал @UzDev_Jobs