Hello All,

We are facing some issues with the feed from NSE due to which the data is not flowing. We are working with the exchange to update it as soon as possible. We regret the inconvenience caused.

Regards,

Hello All,

The services are up and running smoothly. We heartily appreciate your patience and understanding on this.

Thank You.

Hello All,

The services are up and running smoothly. We heartily appreciate your patience and understanding on this.

Thank You.

Hello All,

Our servers will be under maintenance from 7:00 pm IST today to 7:00 am tomorrow morning due to which our website will be down, and services might get affected. Please take a note and schedule your tasks accordingly. Thank you for your patience and understanding! We will update you once the services are back to normal.

Regards,
TrueData

This upgrade will take place from Saturday, 29th March 2025, at 09:00 AM to Sunday, 30th March 202,5 at 02:00 PM.

Please note that during this period, some services will be intermittently unavailable.

Activity Timings:

29th March (Saturday):
The upgrade will begin at 09:00 AM.
Services will be intermittently available from 06:00 PM onwards.

30th March (Sunday):
All services are expected to be fully available by 02:00 PM.

Not Available:
1) Data Services
2) Historical Data Services
3) Velocity Services
4) API Services

Available:
i) E-mail Support
ii) Website Access
iii) Payment Processing / Subscription Renewals

Should you have any questions or require assistance, please contact our support team at support@truedata.in.

We appreciate your understanding and patience as we perform this essential upgrade to improve your experience.

Thank you for your continued trust in TrueData.

Hello All,

The upgrade activity has started at our end. The services will be unavailable. The services will resume fully tomorrow (30th March 2025, Sunday) by 2:00 p.m.
We shall update you once the services are restored.

We appreciate your understanding and patience in this matter.

For any assistance feel free to reach us out at support@truedata.in

Regards,
TrueData Team

Major Upgrade Completed Successfully We are pleased to inform you that the major upgrade has been successfully completed, and all services are now fully operational. If you encounter any issues, please contact support:- support@truedata.in

Hello Everyone,

We are currently experiencing an unexpected issue with our authentication method, which is affecting access to the REST APIs. This disruption has been caused by a rare, system-generated anomaly beyond our control.

We sincerely apologize for the inconvenience this may have caused. Our team is actively working to resolve the issue, and we expect the services to remain down until 4:00 PM today.

Please note that Live Data services are functioning normally—only the REST APIs are impacted.

We will keep you posted on all developments and will promptly inform you once the services are fully restored.

Thank you for your continued patience and understanding.

Regards,
TrueData Team

Hello Everyone,

The services were restored and the issues were resolved. The services are running normal and fine.

If you are still facing any issues, please feel free to reach us out at "support@truedata.in".

Regards,
TrueData Team

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