(#Москва) Требуется #CommunityManager, в YouTube (English, Russian) «Google»
Closing date for applications: 16th February 2019
About the job
The Creative Partnerships team is a group of engineers, producers, creatives and marketing leads working within Google Marketing. We operate at the intersection of marketing, Google’s products, and our creative and brand partners. Our goal is to shape the ways technology is used by the world’s best known brands and to accelerate change across the industry.
As a Community Manager, you'll lead, manage and grow online help communities for YouTube’s audience of creators and viewers. You will experiment with innovative solutions to scale operations, work with global stakeholders, and drive improvements for the YouTube product.
YouTube has grown into a community used by over 1 billion people across the globe to access information, share video, and shape culture. The YouTube team helps budding creators build careers, creates products like YouTube Kids, YouTube Music, and YouTube Gaming, and engages communities around shared passions and global conversations. Together, we empower the world to create, broadcast, and share.
Minimum qualifications:
- Experience working in social media, marketing, community management, or related focus areas.
- Experience in project management.
- Ability to speak and write in English and Russian fluently and idiomatically.
Preferred qualifications:
- Experience in navigating complex and sensitive situations involving public communications.
- Technical experience (e.g. understanding of product development processes).
- Experience in managing online communities (e.g. blogger or YouTube creator engaging with fans/audience).
- Knowledge of YouTube products across platforms and experience running or building support programs on social media.
- Interest in video, YouTube, online communities and social media.
- Effective verbal and written communication skills.
Responsibilities:
- Manage a support community. Implement strategies to ensure that users receive a timely response.
- Foster and build on relationships with community power users and influencers.
- Develop insights from the community to drive issue resolution and user engagement.
- Drive the strategy and execution of community management initiatives across multiple platforms.
- Define and manage strategy to best offer community and social support in your market and address local needs.
✒ Подать резюме на эту вакансию вы можете перейдя по ссылке на https://careers.google.com/jobs/results/6368249250250752-community-manager-youtube-english-russian/
Closing date for applications: 16th February 2019
About the job
The Creative Partnerships team is a group of engineers, producers, creatives and marketing leads working within Google Marketing. We operate at the intersection of marketing, Google’s products, and our creative and brand partners. Our goal is to shape the ways technology is used by the world’s best known brands and to accelerate change across the industry.
As a Community Manager, you'll lead, manage and grow online help communities for YouTube’s audience of creators and viewers. You will experiment with innovative solutions to scale operations, work with global stakeholders, and drive improvements for the YouTube product.
YouTube has grown into a community used by over 1 billion people across the globe to access information, share video, and shape culture. The YouTube team helps budding creators build careers, creates products like YouTube Kids, YouTube Music, and YouTube Gaming, and engages communities around shared passions and global conversations. Together, we empower the world to create, broadcast, and share.
Minimum qualifications:
- Experience working in social media, marketing, community management, or related focus areas.
- Experience in project management.
- Ability to speak and write in English and Russian fluently and idiomatically.
Preferred qualifications:
- Experience in navigating complex and sensitive situations involving public communications.
- Technical experience (e.g. understanding of product development processes).
- Experience in managing online communities (e.g. blogger or YouTube creator engaging with fans/audience).
- Knowledge of YouTube products across platforms and experience running or building support programs on social media.
- Interest in video, YouTube, online communities and social media.
- Effective verbal and written communication skills.
Responsibilities:
- Manage a support community. Implement strategies to ensure that users receive a timely response.
- Foster and build on relationships with community power users and influencers.
- Develop insights from the community to drive issue resolution and user engagement.
- Drive the strategy and execution of community management initiatives across multiple platforms.
- Define and manage strategy to best offer community and social support in your market and address local needs.
✒ Подать резюме на эту вакансию вы можете перейдя по ссылке на https://careers.google.com/jobs/results/6368249250250752-community-manager-youtube-english-russian/
Google
Google Careers
(#Москва) Требуется #CommunityManager в Viber
Responsibilities
- Set and implement social media and communication campaigns to align with marketing & PR strategies
- Provide ideas of engaging text, image and video content for social media accounts
- Respond to comments and customer queries in a timely manner
- Monitor and report on feedback and online reviews
- Organize and participate in events to build community and boost brand awareness
- Coordinate both with local and global Marketing, PR and Communications teams to ensure brand consistency
- Liaise with Development and Sales departments to stay updated on new products and features
- Stay up-to-date with digital technology trends
- Drive trackable content and stay on track with KPI
Requirements
- Proven work experience as a community manager (2+ years of experience in an agency or a company)
- Experience launching community initiatives (e.g. building an online forum, launching a webinar, creating an event series and engaging audience)
- Excellent verbal and writing skills
- Hands-on experience with social media management for brands
- Ability to interpret website traffic and online customer engagement metrics
- Knowledge of online marketing and marketing channels
- Attention to detail and ability to multitask
- BSc degree in Marketing, Journalism or PR field
- Flexible in working hours
✏ Apply:
https://boards.greenhouse.io/viber/jobs/1701736?fbclid=IwAR3yxDwCKNY54ptrngiw2U7wmaIpfnHpfk0Y2ZsyRdrzpEyzJCpQdZSYGNA
Responsibilities
- Set and implement social media and communication campaigns to align with marketing & PR strategies
- Provide ideas of engaging text, image and video content for social media accounts
- Respond to comments and customer queries in a timely manner
- Monitor and report on feedback and online reviews
- Organize and participate in events to build community and boost brand awareness
- Coordinate both with local and global Marketing, PR and Communications teams to ensure brand consistency
- Liaise with Development and Sales departments to stay updated on new products and features
- Stay up-to-date with digital technology trends
- Drive trackable content and stay on track with KPI
Requirements
- Proven work experience as a community manager (2+ years of experience in an agency or a company)
- Experience launching community initiatives (e.g. building an online forum, launching a webinar, creating an event series and engaging audience)
- Excellent verbal and writing skills
- Hands-on experience with social media management for brands
- Ability to interpret website traffic and online customer engagement metrics
- Knowledge of online marketing and marketing channels
- Attention to detail and ability to multitask
- BSc degree in Marketing, Journalism or PR field
- Flexible in working hours
✏ Apply:
https://boards.greenhouse.io/viber/jobs/1701736?fbclid=IwAR3yxDwCKNY54ptrngiw2U7wmaIpfnHpfk0Y2ZsyRdrzpEyzJCpQdZSYGNA
boards.greenhouse.io
Viber
(#Удалёнка) Требуется #Комьюнити_менеджер / #Communitymanager
Задачи
Составлять контент-план и реализовывать регулярные публикации по проектам в официальных сообществах игр - ВКонтакте, Одноклассники, ФБ
Своевременно отвечать на вопросы/проблемы/предложения от игроков и следить за основными жалобами
Поддерживать связь с модераторами и активными игроками, создавать атмосферу слышимости и способствовать формированию приятного имиджа компании
Собирать и структурировать информацию для передачи данных в другие отделы и формирования FAQ, держать в курсе разработчиков и пользователей о статусе исправления проблем и обновления проектов
Требования
Опыт ведения крупных сообществ в социальных сетях (ВК, ОК, ФБ, и т.п.)
Грамотная письменная речь - на русском и на английском (уровень знания английского не ниже В1)
Готовность к смещенному графику работы (в выходные дни в том числе) и к работам посменно.
Условия
Работа на удалённой основе, плавающее время рабочего дня. Вы сам выбираете, когда приступать к работе
Ваше трудоустройство будет полностью официальным, как самозанятость. HR всегда рады помочь и проконсультировать в этом вопросе.
Почасовая оплата труда, с выплатами раз в неделю, то есть 4 раза в месяц Вы будете формировать чеки об оказании услуг)
Продвинутая система онбординга, возможность попасть в штат компании при условии качественного сотрудничества;
✏ Контакт https://t.me/KseniaOutSorce
https://hh.ru/vacancy/80615820
Задачи
Составлять контент-план и реализовывать регулярные публикации по проектам в официальных сообществах игр - ВКонтакте, Одноклассники, ФБ
Своевременно отвечать на вопросы/проблемы/предложения от игроков и следить за основными жалобами
Поддерживать связь с модераторами и активными игроками, создавать атмосферу слышимости и способствовать формированию приятного имиджа компании
Собирать и структурировать информацию для передачи данных в другие отделы и формирования FAQ, держать в курсе разработчиков и пользователей о статусе исправления проблем и обновления проектов
Требования
Опыт ведения крупных сообществ в социальных сетях (ВК, ОК, ФБ, и т.п.)
Грамотная письменная речь - на русском и на английском (уровень знания английского не ниже В1)
Готовность к смещенному графику работы (в выходные дни в том числе) и к работам посменно.
Условия
Работа на удалённой основе, плавающее время рабочего дня. Вы сам выбираете, когда приступать к работе
Ваше трудоустройство будет полностью официальным, как самозанятость. HR всегда рады помочь и проконсультировать в этом вопросе.
Почасовая оплата труда, с выплатами раз в неделю, то есть 4 раза в месяц Вы будете формировать чеки об оказании услуг)
Продвинутая система онбординга, возможность попасть в штат компании при условии качественного сотрудничества;
✏ Контакт https://t.me/KseniaOutSorce
https://hh.ru/vacancy/80615820