Does the operator frequently interrupt the customer? Depending on the product being sold, this can either increase or decrease approval and purchase rates. Compare speech metrics across different operators visually!
Check which operators follow your sales script requirements and which ones ignore them — or don’t even greet the customer. All of this is clearly displayed in the question-based statistics!
Working in a country where you don’t speak the language? No problem — the transcription text can be translated into any language.
This feature is already available under🫡
Check which operators follow your sales script requirements and which ones ignore them — or don’t even greet the customer. All of this is clearly displayed in the question-based statistics!
Working in a country where you don’t speak the language? No problem — the transcription text can be translated into any language.
This feature is already available under
Management — AI
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If you’ve been putting off trying out AI Call Audit — this is your sign! The feature just got more flexible and even more useful 😉
✅ Call Scoring — each conversation now gets an automatic quality score based on your custom point system
🌍 Improved Translations — transcriptions in other languages are now more accurate and natural
🔄 Order Status Comparison — in scenario filters, you can now track changes before and after the call. For example, create a scenario specifically for approval checks
🧩 Scenario Priorities — if a call matches multiple scenarios, the one with the higher priority will be applied
✅ Call Scoring — each conversation now gets an automatic quality score based on your custom point system
🌍 Improved Translations — transcriptions in other languages are now more accurate and natural
🔄 Order Status Comparison — in scenario filters, you can now track changes before and after the call. For example, create a scenario specifically for approval checks
🧩 Scenario Priorities — if a call matches multiple scenarios, the one with the higher priority will be applied
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Knowledge is power - and those who own the data, control the game! 🧑💻 📊
Meet the new stats and grouping options:
Product and Promo Statistics
See how many products are at each stage and how much stock is left - everything you need for easy tracking and planning!
Meet the new stats and grouping options:
Product and Promo Statistics
See how many products are at each stage and how much stock is left - everything you need for easy tracking and planning!
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And that’s not all:
📆 Date grouping in order processing statistics – another way to evaluate daily process efficiency!
📞 Call statistics updates:
— Grouping by affiliates
— New columns showing ringtone duration
🆕 New groupings in logistics plugin statistics:
— By external tag
— By URI
— By UTM and Sub parameters
📁 Monitoring data can now be downloaded in Excel – perfect for those calculating operator salaries by the hour!
— Grouping by affiliates
— New columns showing ringtone duration
— By external tag
— By URI
— By UTM and Sub parameters
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A new level of convenience is here — Automation of repeat sales 🦾
It works through triggers, which means you’ll have flexible settings! You can specify any conditions under which cloning should be triggered. Which data to copy and which not — can also be configured for each field separately. Data can be cloned from the original order or filled in with fixed values. And of course, you can create multiple triggers for automatic cloning for different cases.
Write to us and we’ll help you set it up☺️
It works through triggers, which means you’ll have flexible settings! You can specify any conditions under which cloning should be triggered. Which data to copy and which not — can also be configured for each field separately. Data can be cloned from the original order or filled in with fixed values. And of course, you can create multiple triggers for automatic cloning for different cases.
Write to us and we’ll help you set it up
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Updated order summary 🧮
For the found orders, you can now see not only the total quantity and amount, but also a breakdown by products and promotions!
For the found orders, you can now see not only the total quantity and amount, but also a breakdown by products and promotions!
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A few more useful updates:
🆕 Grouping by date and projects has been added to the conversion statistics
🆙 AI Call Audit:
— The feature is out of beta. We've significantly improved the quality of transcriptions, their translations into other languages, and the accuracy of AI answers to dialogue questions
— When launching the audit manually, you can now select the scenario to run the transcription through
— The feature is out of beta. We've significantly improved the quality of transcriptions, their translations into other languages, and the accuracy of AI answers to dialogue questions
— When launching the audit manually, you can now select the scenario to run the transcription through
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CRM is now available in Thai language 🇹🇭
If you need a translation into another language - just message us. We’ll add it for free in just a couple of hours!⚡️
If you need a translation into another language - just message us. We’ll add it for free in just a couple of hours!
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You can use it in several scenarios:
Collect leads in the CRM and automatically sell them to different CPA networks in set proportions. If a CPA network rejects a lead (due to it being a duplicate, an error, etc.), the system will automatically resell it to another CPA network. You will have a separate, independent balance for each CPA network, along with a system to monitor the correctness of bids, hold times, and statuses for your leads. This will help protect you from shaving and make reconciliations easy.
The system supports selling a single lead multiple times under different conditions (per lead/approval/confirmed purchase). You can enable or disable an additional commission for the resale.
Set up your own CPA network right in the CRM. Each webmaster gets a personal account, statistics, a balance, and bids. All leads will flow into the SalesRender CRM, where they will be automatically sold to final advertisers or other CPA networks in set proportions, according to your scenarios and with separate bids. The system supports selling a single lead multiple times under different conditions (per lead/approval/confirmed purchase). You can enable or disable an additional commission for the resale.
If you have your own online store or e-commerce business, you can sell your processed (fulfilled) leads to your partners according to your scenarios. A fulfilled lead can be resold one or more times to different partners at various prices and under different conditions (per lead/approval/confirmed purchase). They can be resold either immediately after fulfillment or after a certain delay.
We develop integration scripts for all popular CPA networks ourselves and even host them on our servers. Therefore, by collecting leads in SalesRender, you get the ability to sell leads to most popular CPA networks without worrying about the technical aspects.
By collecting your leads in the CRM, you, as a webmaster or affiliate team, can call canceled leads directly from your browser with a single click or launch an automated survey to find out if the lead was genuinely canceled and for what reason.
Exchange leads between your own companies or with partner companies that also use SalesRender. The transfer can be done manually in a couple of clicks or automatically based on set conditions.
The feature is currently in beta. If you'd like to try it, just contact us, and we'll help you set up scenarios for your specific case
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▫️Instant upload of confirmed leads to fulfillment
▫️Order tracking
▫️Detailed statistics on delivery process
▫️No need to maintain API integration scripts
P.S. Working with another fulfillment service? Write to us so that we can develop a plugin for you or give you instructions for self-integration.
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SalesRender
🚚 Integration with Fulfillment Companies
Automatic shipment, tracking, and stock synchronization
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While you're hiding from the scorching sun, we've added field, product, and promotion visibility controls - and more!
Let’s take a look at what’s new👇
Let’s take a look at what’s new
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Order field visibility 🙈
You can now hide specific order fields from users.
This is especially useful for technical or management-related data.
Each field now has a "Visibility" setting that determines access type:
🔘 Public – visible to everyone at all times.
🔘 Protected – useful for management data, such as “number of call attempts” or “buyout date.” You can make them accessible only to supervisors and managers.
🔘 Private – great for technical data you want accessible only to admins or developers.
❗️Don’t forget to configure role restrictions to define which users shouldn’t see protected and private fields.
You can now hide specific order fields from users.
This is especially useful for technical or management-related data.
Each field now has a "Visibility" setting that determines access type:
❗️Don’t forget to configure role restrictions to define which users shouldn’t see protected and private fields.
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Item/promotion visibility 🛍
You can now flexibly control which items and promotions users can see.
For example, if you're working with EU countries and have different items/promotions for each one - filters allow you to configure visibility accordingly. Operators working with Italy will only see Italian items, and operators for Spain will only see Spanish ones.
Access is managed through filters based on conditions like category, name, price, etc.
You can apply these settings to individual users, roles, or API tokens.
You can now flexibly control which items and promotions users can see.
For example, if you're working with EU countries and have different items/promotions for each one - filters allow you to configure visibility accordingly. Operators working with Italy will only see Italian items, and operators for Spain will only see Spanish ones.
Access is managed through filters based on conditions like category, name, price, etc.
You can apply these settings to individual users, roles, or API tokens.
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Phone number insights ☎️
Hovering over a phone number now shows:
🔘 Country
🔘 Customer's local time
🔘 Number type (mobile, fixed-line phone, etc.)
Even if the number itself is hidden, this information remains visible - which is useful to quickly determine, for example, whether an SMS can be sent or if it’s a fixed-line phone.
Hovering over a phone number now shows:
Even if the number itself is hidden, this information remains visible - which is useful to quickly determine, for example, whether an SMS can be sent or if it’s a fixed-line phone.
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More data for automation of repeat sales 🎬
You can now copy the order ID, cart contents into a comment, and offer name from the original order when cloning via triggers.
You can now copy the order ID, cart contents into a comment, and offer name from the original order when cloning via triggers.
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Improved order search 🔎
You can now search orders by:
🔘 House number
🔘 Apartment number
🔘 Full address - just type it in one line, and the system will search across all address fields (region, city, address 1, etc.)
You can now search orders by:
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Updated call center logs 📝
The logs are now easier to understand - you’ll see exactly what was changed much faster.
The logs are now easier to understand - you’ll see exactly what was changed much faster.
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