Ministry of Residential Life and Security
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here to make your residential experience better

our instagram: @/nu.mrslife
contact us via our bot: @mrs_feedback_bot
email us: ministry.residential@nu.edu.kz

minister @amir_yermukhan| vice-minister @sheshenskaya

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Forwarded from SG Press (Balgyn Orazaly)
Dear Students,

We are excited to announce the launch of Golf Area in Block D10 for all students! Booking will be managed by SG MSH. You can find all of the information and the link to the booking table there🤣
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Dear students,

In response to multiple reports from students, the temperature settings in the gym have been adjusted. 👀

To make it cooler, the wall heaters have now been switched off. The environment should now be more comfortable for training. 👍

Thank you for your feedback and cooperation.

Warm regards,
Ministry of Residential Life and Security 🐱
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Dear students,

Due to a hot water supply (HWS) leakage, the water was been temporarily turned off in all blocks. 🛀

We contacted USM about this issue earlier and we're glad to inform you that the water supply has now been restored in all blocks!

Thank you for your patience and understanding.

Warm regards,
Ministry of Residential Life and Security 🐱
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Дорогие студенты!

Adaldyk Dukeni теперь в НУ!

Это социальный, некоммерческий проект, нацеленный на воспитание поколения, которое презирает коррупцию.

Это буфет без кассира, в котором покупатели приобретают продукцию и не крадут за счет своей совести, чувства справедливости и честности.

Выручка проекта идет на помощь студентам из семей социально уязвимых слоев населения и в благотворительные фонды. Покупая нашу продукцию, вы делаете мир лучше!

Location 📍: NU Foundation Block (скоро в Library)

ИЗВИНЯЕМСЯ ЗА ПРОБЛЕМЫ С ОПЛАТОЙ ПО KASPI, мы устранили проблему!

(@Nartegin)
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Dear students,

Recently, we received students’ suggestion to install a table tennis table in the lounge area of D1–D4 blocks. 🏓

We are glad to inform you that its installation is planned for October 23, 2025, according to the schedule of technical specialists of the USM. 🤜

Please make sure to use the table carefully and respectfully, so that everyone can enjoy it for a long time. 🤙

Thank you for your cooperation and enthusiasm!

Warm regards,
Ministry of Residential Life and Security ❤️
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Dear students,

We’re excited to announce the opening of a new spot, MoodBar! ☕️

Enjoy a variety of hot dishes, snacks, desserts, and drinks right on campus. 🍟

📍 Location: Block 24 (D7, near the “Seven” Store)
Working Hours: 10:00-00:00

For updates, menu details, and more, join the canteen’s chat here.

Also, there is a night display fridge working 24/7 for your convenience. 🧑‍🍳

Warm regards,
Ministry of Residential Life and Security 😊
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Dear students,

We are excited to announce the opening of Luckin Food, the new cafe on campus!

Luckin Food offers a variety of fast food items available at nights, which allows anyone to fulfill their late night cravings!

Come and have a bite!

⏱️ Working hours: Monday-Sunday, 12:00-6:00
📍 Location: D7, in front of the “Seven” market (at the former location of Sandwich Spot)
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Dear Students,

For your convenience, we have collected all the information about the feminine hygiene product dispensers! ☺️

📍Here is where you can find them:
Block 2 - 1st floor
Block 4 - 2nd floor (GreenFood)
Block 5 - 1st floor (Library)
Block 6 - 1st floor
Block 7 - 2nd floor
Block C2 - 2nd floor (near the Green Hall)

📌 Take it to your attention that the dispensers are located in lady’s restrooms!

Warm Regards,
Ministry of Residential Life and Security ❤️
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Dear students,

Recently, some of you expressed concerns regarding the weak water pressure in the Aquapoint of the library. 💧

After checking with the supplier and plumber team, it was confirmed that the system works properly.

Temporary drop in water pressure happens when multiple students fill their bottles at the same time. We kindly ask you to wait a little bit when encountering such issues - filter needs 2-3 minutes to refill with clean water. 💧

Thank you for your patience and understanding 💜

Warm regards,
Ministry of Residential Life and Security ❤️
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Dear Students,

It has come to our attention that academic blocks are repeatedly being left in an unacceptable state, with large amounts of food waste and pizza boxes abandoned overnight 😢.

When faculty, staff, and students arrive in the morning to begin the academic day, they are met with an unhygienic and chaotic environment. This significantly disrupts the teaching and learning process 👎.

As a kind reminder, all students are expected to adhere to the following😡:

— You are required to clean up after yourself.

— All trash must be placed inside the designated bins.

— If a bin is full, take your trash with you. Do not leave waste on the floor or next to a bin.

We expect your immediate cooperation. Maintaining a clean and respectful learning environment is a shared responsibility😘.

Sincerely,
Ministry of Residential Life and Security ❤️
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Dear Students,

Starting December 1, all visitor requests must be submitted only through the online Campus Access Request for Visitors form. Requests sent to the Security email will no longer be accepted.

📌 Please, make sure to choose the correct request type when planning visitors’ arrival. You can get the information about the Campus Access Request Types in the table below.

📌 Visitor Arrangements:
Entry through Kabanbay Batyr or Turan gates.
• Visitors must show ID or approved request at checkpoints (Block 1, Turan 2–4).
• Access to residential blocks (A1–A4) and dormitories (D3–D10) requires special approval/NU ID.
• Share the campus map with visitors and accompany them when required.
• Visitors using cars must follow Smart Parking rules and pay accordingly.

For any questions, please contact css@nu.edu.kz or ministry.residential@nu.edu.kz

Warm Regards, Ministry of Residential Life and Security
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Dear Students,

This is a kind reminder that the deadline to submit the Winter Stay dormitory application form is November 27, 2025 (23:59).

Important: Please double check your application before submitting it! The applications with the inaccurate data and documents will be rejected without the opportunity to fix.

Regards,
Ministry of Residential Life and Security
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Dear Students,

We are committed to continuously improving the quality of life and facilities on our campus. To ensure your ideas are reviewed and implemented efficiently, we are launching a centralized Campus Facilities Proposal form. 🎉

Whether you have a specific solution for a maintenance issue or an idea for a new project, we invite you to share it with us. 👀

You can submit your proposals here

Please ensure your suggestions are actionable and specific. All proposals will be reviewed for feasibility and impact.

Sincerely,
Ministry of Residential Life and Security🫶
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Dear students,

Regarding concerns on WI-FI blockage, we got response from University officials


«We would like to inform you that the University’s existing 4.5 Gbps internet channel is operating at 80–100% capacity daily from 9:00 to 20:00. In order to optimize traffic consumption and ensure the efficient use of Internet resources, access to the following gaming platforms has been restricted: Steam, Wargaming.net, PlayStation Network, Ubisoft Uplay, Xbox Live, Nintendo-Connect, and Origin.

Taking into account the requests we have received from the community, as well as the results of our analysis of current network usage, access to these gaming platforms will be allowed daily from 22:00 to 06:00


Warm regards,
Ministry of Residential Life and Security 👷
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Forwarded from NU York Times (Dmitriy)
Рабочие меняют стекло, разбитое летом во время работы детских лагерей на территории НУ
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Dear Students,

Finally, the broken glass was repaired, yayy🥳🥳

Warm Regards,
Ministry of Residential Life and Security 🧌
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Forwarded from NU DSS
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Dear students,

Welcome the new place designed for your comfort on campus, the Student Community Center!

Here you can find the zones designed for:
• Relax
• Art
• Stand-up
• Yoga
• Cinema
• Work-out
• Reading, etc.
(Check the video for more information)

The opening ceremony with a free buffet is this Wednesday, December 10th, at 6pm.
Venue: Block 4, 3rd floor

See you there!
Your DSS💚
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Dear students,

We’ve been informed that there’s been a pipe burst on the 7th floor of Block 22 (D5), which triggered the fire alarm.

USM has already been called to fix the issue. Please stay calm and follow any further updates.

Thank you for your understanding!

With regards,
Ministry of Residential Life and Security
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Dear students,

Recently, we have been informed about an increase in reports and incidents related to alcohol consumption in dormitory & unauthorized guests staying in dormitory 👀

After the recent meeting with the administration, we want to warn everyone: dorm rules will be enforced more strictly. Violations may lead to disciplinary action, and in extreme cases, Security may involve the police.

Please help keep the dormitories safe and comfortable for everyone 🙏🏼

If you witness a violation or feel unsafe, please contact us or Security through the official channels

With regards,
Ministry of Residential Life and Security 🧌
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