Getscreen.me - What's New?
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Official news from the development team
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πŸ“’ In the meantime, we’ve released a new batch of server updates, now available for immediate use.

1.152 December 16

β€’ Updated the two-factor authentication code entry page
β€’ Added settings for connection video recordings
β€’ Fixed the display of the icon and page title on the invitation page when branding is enabled

1.151 December 8

β€’ Added a hint shown when a technician password change fails
β€’ Updated the page for forced two-factor authentication enablement for technician accounts

1.150 December 1

β€’ Added hints and links to new guides from the Help section in the personal account interface
β€’ Fixed an issue with cleaning up old video recording files
β€’ Fixed the permanent access link in the HTTP API agents/list method when CNAME is enabled in branding settings
β€’ Fixed an issue where a department could not be edited immediately after creation
β€’ Fixed an issue with selecting the number of rows in the technicians table

πŸ“„ View Full Change Log

#server #changelog
πŸŽ„Season’s Greetings from Getscreen.me!✨ Merry Christmas and Happy New Year!

Wishing you cozy holiday days filled with warmth, family, friends, and joyful moments.

Whether you’re helping loved ones with tech issues remotely, keeping systems running during the holidays, or staying connected while traveling β€” Getscreen.me is here to make remote access simple and stress-free.

πŸ“– Want to see what we built this year?
Read our full 2025 product recap on the blog πŸ‘‰

πŸŽ„ Thank you for choosing us year after year.
Warm holiday wishes from the entire Getscreen.me team! ✨

#Getscreenme #HappyHolidays #MerryChristmas #HappyNewYear #GetscreenMeNews
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πŸŒ™ Dark Mode is now live in Getscreen.me

If you spend hours in remote sessions β€” late at night, in low-light rooms, or during long support shifts β€” this update is for you.

We’ve added Dark Mode to make remote work more comfortable and easier on the eyes. But it’s not just a visual change.

In our latest blog post, we explain what Dark Mode is, where to enable it in Getscreen.me, why it matters for IT and support teams, and how it’s used in real-world workflows.

πŸ‘‰ Read the full article

#Getscreenme #GetscreenMeNews #DarkMode #RemoteDesktop #RemoteSupport #ITSupport #ProductUpdate
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πŸ“’ The end of last year and the start of this one have been incredibly productive for our development team. Check out the latest server updates to see what’s new!

1.156 January 26, 2026

β€’ Added support for Azure Translator for automatic on-screen text translation
β€’ Added display of group inheritance in the access table on the device page
β€’ Added display of custom roles when assigning them to device groups
β€’ Updated the team settings page
β€’ Improved response time for connection history requests via the HTTP API
β€’ Fixed tooltip display when using automatic translation in dark mode
β€’ Fixed an issue on service pages showing that a device is unavailable for connection

1.155 January 19, 2026

β€’ Added timezone handling from the user profile when sending notifications
β€’ Added timezone handling when connecting a Telegram bot for two-factor authentication
β€’ Added multi-select for deleting session video recordings
β€’ Fixed a permission issue when pre-joining via an invitation
β€’ Fixed an issue with displaying the subdomain in branding settings
β€’ Fixed an issue with copying files on a remote device in screen control mode

1.154 December 26, 2025

β€’ Updated the device permission assignment system
β€’ Updated the section permission assignment system
β€’ Added a role builder for technicians
β€’ Minor bug fixes

1.153 December 22, 2025

β€’ Added dark mode to the desktop version of the personal account
β€’ Fixed connection via a one-time link received through the HTTP API
β€’ Fixed an error when sending a 2FA code

πŸ“„ View full change log

#server #changelog
▢️ Video Session Records: See what actually happened in a remote session.

Remote work moves fast, and details get lost just as quickly. Video session recording in Getscreen.me closes that gap by letting teams review what was done, understand decisions later, and keep continuity across people and time.

We’ve recently improved how this feature works, making it easier to use manually during a session or automatically across team workflows.

See how it works in practice and when it brings the most value.

πŸ‘‰ Read the full article

#News #RemoteDesktop #RemoteSupport #ITSupport #ProductUpdate
πŸ‘1
When remote access becomes teamwork

Once you have more than one technician, consistency matters. Team Settings in Getscreen.me let you define device behavior, session rules, and access policies once β€” and apply them across the entire team.

From enforced 2FA to automatic session recording and link expiration policies, everything becomes predictable.

We explain how it works and why it matters in our latest article.

πŸ‘‰ Read more here

#News #RemoteDesktop #RemoteSupport #MSP #ITSupport #ProductUpdate
βœ… Q4 2025: clearer roles, smarter recording, stronger foundations

We rebuilt the Technicians & Access Rights system with custom roles and clearer delegation. Rewrote the Chrome extension in React for better performance and stability. And upgraded session recording with terminal capture, file manager recording, previews, bulk actions, and more.

If remote access is team work for you, these changes matter.

πŸ‘‰ Read the full Q4 update on our blog

#GetscreenMeNews #q4report #QuarterlyReport #NewFeatures #ProductUpdate
βš™οΈ Integration remains a key driver of efficient IT operations!

Getscreen.me has now been added as a remote session entry in Devolutions Remote Desktop Manager, expanding the list of supported remote access technologies.

IT professionals can initiate Getscreen.me sessions directly from their RDM environment and manage remote connections from one centralized platform.
We made another practical step toward more streamlined remote support workflows.

Learn more about our integration with Devolutions

#news #integrations
A new version 2.7 of the desktop dashboard application is now available!

β€’ Updated the team settings page
β€’ Updated pages across the team management section
β€’ Added a custom role builder for technicians
β€’ Added role management for unregistered technicians
β€’ Updated the permissions management interface for devices and groups
β€’ Updated the connection history page
β€’ Added bulk deletion for video recordings
β€’ Added settings for session recording
β€’ Added recording support for file manager and terminal sessions
β€’ Fixed an issue with focus loss when native dialog windows appear
β€’ Fixed an issue with file writing in the file manager on Windows 10
β€’ Fixed an issue with displaying the cookie consent popup

πŸ“₯ Download Dashboard Application

πŸ“œ Full Changelog

#dashboard #changelog
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When everyone has admin rights in remote desktop software, structure eventually breaks.

As teams grow, shared access leads to confusion, security risks, and inconsistent settings.

We explain how custom roles in Getscreen.me help organize technician access and separate operational work from policy control.

Read the article

#blog
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Why would teams prefer browser-based to desktop-based remote access software?

Do you really want to spend hours on setup, updates, and infrastructure maintenance when access can start in minutes?

Browser-based tools let teams connect from anywhere, manage everything in one place, and scale without extra hardware. Less complexity means faster support and fewer operational headaches.

Explore the full breakdown and see how both models work.

#blog