letter of apology

At present, the system has completely returned to normal. If some users are still unable to use it, please update to the latest version or consult your customer service.

Google Store update link: https://play.google.com/store/apps/details?id=com.funstep.run
ios download link: https://yti2o.bdzhgj.com/muMP4qF43R/ngi4nze1y2

This time, due to malicious attacks on FunStep by other illegal platforms, many users experienced login errors and were unable to use it today, which caused panic among many users. Here, FunStep expresses its most sincere apology to all walking users.

After the server was attacked, our company immediately organized a strong technical team to start repairing the attacked system. At the same time, our customer service department was also effectively helping everyone solve the problems encountered by users. At the same time, the group's closing time was also postponed to help everyone effectively deal with and solve the problem of app system lags as soon as possible.

After investigation at the same time, this time The person who launched the server attack belongs to the same organization as the person who posted defamatory remarks on social platforms before. The purpose is to cause trouble for FunStep and induce them to go to their illegal platform.

After this incident, our company's technical department is also building a more powerful protection system overnight to ensure that every user has a better experience.

Here again, we would like to express our most sincere apologies to the users, and also thank many users for their trust and support in us, and for helping us maintain the order of the group after the attack. We sincerely express our gratitude to these users, and we will also promise to help everyone get more walking rewards in the following walks.

Thank you again for your company along the way. Tomorrow will still be even better.

Next, I will tell you a question that everyone is concerned about, which is what limited props will be available tomorrow. Considering that many users are concerned, we will announce it in advance to facilitate everyone to prepare in advance, because the quantity is limited.

we will be at

15 pairs of props worth 2650FSC put on the shelves at 12:00
12:00 5 pairs of props worth 11600FSC put on the shelves

15 pairs of props worth 2650FSC on sale at 14:00
5 pairs of props worth 11,600 FSC will be launched at 14:00

15 pairs of props worth 2650FSC on sale at 16:00
5 pairs of props worth 11,600 FSC will be launched at 16:00

200 pairs of props worth 2650FSC will be put on sale at 20:00
100 pairs of props worth 11,600 FSC will be put on sale at 20:00

We will take out a small amount of props for players who need them, because some players may not have time to go online at 8pm.

【Important Notice】 Dear Valued Users:
We sincerely apologize for the service disruption caused by a malicious cyber attack yesterday. Our technical team worked tirelessly to resolve the issue, and we’re relieved to confirm that all services are fully restored with no impact on your data or earnings.

To express our gratitude for your patience and trust, we’re gifting every user an exclusive limited-edition item --Sneaker O-L0[Gift]! Simply log in to claim it automatically, then check your [Warehouse] to activate it. It is only available to all users who registered before 0:00 on April 19, and log in to receive it within three days.

Recently, we have also completed the formal signing of a memorandum of understanding (MOU) with the Department of Health, Philippines. The two parties will work together to promote a healthy lifestyle for all people and advocate low-carbon environmental protection actions. This cooperation marks the first mobile application in the Philippines with the "step economy" as its core to be recognized by the government. In the future, it will empower public health through technology and help the country achieve sustainable development goals.

Since we launch, FunStep has attracted more than 500,000 Filipino users, with a cumulative recorded step count of more than 20 billion steps, equivalent to reducing carbon emissions by about 1,500 tons.Thank you for standing with us. We’re reinforcing our security measures to ensure this never happens again. Let’s keep stepping forward together—every step you take is valuebale! 🚶♂️✨

— FunStep Customer Service Team

Resurrection Day weekend limited purchase event

We will be on sale at

15 pairs of props worth 2650FSC put on the shelves at 12:00
12:00 5 pairs of props worth 11600FSC put on the shelves

15 pairs of props worth 2650FSC on sale at 14:00
5 pairs of props worth 11,600 FSC will be launched at 14:00

15 pairs of props worth 2650FSC on sale at 16:00
5 pairs of props worth 11,600 FSC will be launched at 16:00

200 pairs of props worth 2650FSC will be put on sale at 20:00
100 pairs of props worth 11,600 FSC will be put on sale at 20:00

We will take out a small amount of props for players who need them, because some players may not have time to go online at 8pm.

Notice: This is the content officially released by Telegram in our company channel. Our company cannot delete it. Please click carefully. Any problems will not be related to our company.

[Important Update]
Update Notes on the Limited Purchase Event on Sunday Member Day

Dear Funstep users,
Thank you for your continued support for [FunStep]! In order to provide a more flexible and diverse experience, we will make the following adjustments to the event mechanism:
1️⃣ Adjustment of the fixed limited purchase event on Sunday
Previously, in order to increase the benefits of users, we launched the weekly Member Day purchase limited purchase event. From today, the original weekly Sunday limited prop purchase event will no longer be carried out. We will launch other member benefits from time to time in the future.
2️⃣ Reason for adjustment
Your feedback is the driving force for our progress! Due to the feedback from some users recently, due to the impact of the weekend Member Day promotion activities, there have been more slanders and remarks that damage our company's image. Therefore, the company's senior management has decided after discussion to cancel our weekly Member Purchase Day from now on
3️⃣ Subsequent benefits
In the future, our operations department will also discuss and update some of the latest activities to increase member benefits. Please pay more attention to our channel information.

Operations Team
[FunStep]

🌍 Global Recognition, Steps Forward 🚀

When footsteps transcend borders, the world takes notice!

We are thrilled to announce: FunStep has officially partnered with the Department of Health (DOH) of the Philippines to sign a Memorandum of Understanding to jointly promote national health programs - turning every step into a force for change!

This milestone has captured global attention, with 200+ international media outlets spotlighting our journey—from in-depth features on Yahoo News and BBC to headlines across Philippine Digital News, Singapore’s Straits Times, Vietnam’s VnExpress, Africa’s Nation, and countless others. Every headline celebrates our groundbreaking "Walk-to-Earn + Health Impact" model!

🌟 Why is the world talking about us?
✅ Authority Endorsed: Collaboration with a national health agency redefines the value of walking.
✅ Global Influence: Media coverage spanning 5 continents highlights Chinese tech innovation on the global stage.
✅ Real-World Impact: Earn rewards while contributing to meaningful health initiatives worldwide.

Join us and become more than one user——
✨ Join the recommended community that reshapes fitness and finance.
✨ Transform your steps into cross-border health advocacy.
✨ Experience the pride of "earning more with every step".

⬇️ Update now and unlock the "Philippine Health Challenge"

——
The following are related media reports, please Google to explore more


Philippines News：
https://thephtech.com/detail/space/ldnqlok5pp

Asia Insiders：
https://asiainsiders.net/healthy-planet-for-everyone/

Philippine Insight：
https://mostpr.com/detail/ai/gve4g1n5sq

Singapore Economic
https://economicsg.com/article/investing/y50qg1ndsp

Global Tour News
https://globaltournews.com/detail/business/y50qy10dps

Vietnam Star
https://vietnamstar.net/healthy-planet-for-everyone/

South African Headlines
https://topdaily.co.za/article/lifestyle/2deslokds4

Vietnam Insiders
https://vietnaminsiders.com/healthy-planet-for-everyone/

Technology Daily
https://technologydaily.co.uk/detail/software/gdnpy1ev4q

New Times
https://newtimes.co.nz/detail/techscience/gv0ql1e5ps

Technology Daily：
https://technologydaily.co.uk/detail/software/gdnpy1ev4q

Hey Funstep users! 🎉

To extend benefits to more users, our original "Sunday Special" will evolve into "Surprise Discount Days"! Starting this week, we'll randomly select popular items for daily discounts (prices return to normal the next day)—like opening a mystery box of savings! 🎁

Funstep always puts user experience first. Thank you for your continued support and love! It is because of your enthusiastic participation and valuable suggestions that we can continue to make progress, and in the future we will also bring
✅ More diversified fun activities and games
✅ More cost-effective redemption options
✅ Richer, healthy life rewards

Keep stepping, keep earning. Let's walk towards wellness together! ❤️


Operation Team
[FunStep]

【Funstep Social Media Challenge 🚀 Share with your fans and earn more! 】

Hey, Funsteppers! 🎉
Convert your steps into social currency! Join the "Funstep Influencer Rush", share your money-making journey, and unlock exclusive FSC rewards based on your fans! 💰

🎯How to participate:

1️⃣ Post content: Share our promotional text + your steps (app homepage) (withdrawal record page) screenshot to Facebook/Ins/TikTok/YouTube (please contact Funstep customer service for text template).

2️⃣Submit proof: Send a screenshot of your post to Funstep customer service.

3️⃣Get rewards: Get instant FSC coins based on your follower level!

🎁 Reward Levels
✅ Beginner Level: 100-499 Followers → 30 FSC
✅ Star Level: 500-1999 Followers → 50 FSC
✅ VIP Cooperation: 2000+ Followers? 🔥 Contact your customer service for customized benefits!

💡 Why join?
🌟 Increase exposure: Incentivize your network with healthy income!
🌟 Easy Rewards: Post once, get coins instantly!
🌟 Multiple Rewards: Income Commission, First Deposit, Invitation Rewards, and More!
🌟 Priority Support: Dedicated customer service to quickly process your claims!

⏰ Event Time: April 23 to April 30, 2025
🚨 Rules
🔹 Posts must be public. Fake followers prohibited!
🔹 Each account can get one reward (multi-platform sharing accepted).

📲 Pick up your phone and let's take every step together!
👉 Template text: Please contact your customer service!

Notice: The one-week prop discount event will end tomorrow. We will launch an invitation event next week, so stay tuned.

We have been committed to adding more fun to users walking in the environment, and thank you for your trust and support.

In addition, special note: The bonus props are for price considerations. Most users do not redeem many rewards every day. After research, the company decided to increase the proportion of bonus props in order to allow more users to enjoy the walking fun brought by the bonus.

Users who have paid taxes successfully, please enter our latest official group, because they avoid unfriendly voices. The new group will review whether they have paid taxes and join them. Please contact your customer service to review the entry of the group. Users who have not paid taxes should not join. Tomorrow we will start to refund the balance of the user account that has paid taxes. After the new props are re-listed, you can participate in our environmental protection walk again.

The new official group has been opened. Users who pay taxes can contact your customer service to review and enter the group and communicate in it.