Companies all over the globe are sending employees to work from home. Even when this wasn’t an option before. This is an unexpected turn of events for many businesses. But, also, we are now more prepared for remote working than ever before, thanks to SaaS.

Let’s talk about the cloud technology a bit and see how you can improve this difficult situation using SaaS solutions as a technical writer.

https://bit.ly/2UkvCUp

March 31st is the World Backup Day! 🥳

Technical writers are the people who know that one should treat data carefully. Accidentally deleting or replacing part of technical documentation is a nightmare. So, for every techcomm professional, World Backup Day should hold a special place in their hearts.

Let’s talk about the best practices of data backup and see how software for help writers can help you sleep well at night without ever worrying about data loss again.

https://bit.ly/2JuFJzG

Are you currently writing help topics from home? The chances are high that you are. Fortunately, technical writers seem to be less affected by all the wfh stuff since online help authoring tools allow working on user manuals from any place with the internet connection. And, also, some tech writers have been freelancing for a while, so the work processes should be not so difficult to adjust to the new circumstances.

Let’s try to look at the situation from another perspective: what productive things can be done with all the time we’ve got on our hands now aside from work? To answer that, we have prepared a list of online resources the techcomm community might find useful.

https://is.gd/6sIrM7

Technical writing is not limited to these spheres. Like we always say - the beauty of help authoring lies in the fact that technical documentation is required everywhere.

Today, we will talk about the gaming industry which sounds like a lot of fun to be involved in as a technical communicator.

https://bit.ly/2UOXm3E

Technical writing is mostly associated with user manuals, software documentation, and the like. However, technical writing is an essential part of every industry now. That’s why, in this blog post, we want to describe some unexpected documentation examples that will bust misconceptions.

https://bit.ly/2wvaySa

According to a poll we set up among the techcomm people, successful update of user manuals is among the most troublesome areas of help authoring. What you need to understand is that building reliable and clear processes for documentation maintenance is the key to success here. This article will explain how to set up the documentation updates right from the very beginning.

https://bit.ly/2VhHki3

There are strong reasons for having a documentation plan. The main one being - setting up a clear and open help authoring process. Creating a documentation plan means giving every team member an exhaustive reference point. The whole team will act within the guidelines of the plan and that ensures consistency and efficiency.

https://bit.ly/3ekLuhM

Many technical writers love techy things and technology. This has a lot to do with the fact that numerous techcomm specialists either already have technical skills or are going to acquire them in the work process.

If you love technology and are curious about how things are developed, or even thinking about trying something new, this material will certainly be of interest. We are going to talk about conversation design. A phenomenon that rapidly invaded our lives and our memes.

https://bit.ly/2z0Zxsv

The tone of voice is quite a popular idea, especially for big companies. It provides the means to improve communication and connect with clients on a more personal level. Is there a place for the tone of voice in help authoring? We think there is. It is called technical communication after all.

Let’s try to understand what the tone of voice is and find the best ways to apply it to help writing.

https://bit.ly/2VrSdit

AI is a technology with crazy potential. And, a lot of weird things are happening around it, too - you might have noticed that recently vendors can call anything ‘AI’ just to get their target audience interested.

This is why, we would like to begin this post with a definition of AI, as stated by Gartner: ‘Artificial intelligence (AI) applies advanced analysis and logic-based techniques, including machine learning, to interpret events, support and automate decisions, and take actions’.

With that said, let’s try to uncover the true potential of AI and technical writers merged into one process.

https://bit.ly/2KBoRaZ