The race to redefine enterprise operations with generative AI is well underway. While many companies are experimenting with automation and intelligent

As enterprises navigate the transformative wave of generative AI (GenAI) and agentic AI, global capability centres (GCCs) are emerging as pivotal players in turning vision into action. Industry insights show that GCCs have expanded their scope beyond traditional…

For decades, businesses measured technology success through traditional return on investment (ROI) models. These worked when costs and outputs were predictable. In the age of AI, where models evolve and markets shift constantly, that approach falls short.…