Broad AI benchmarks are good at telling us which models look strong on public leaderboards. They are less good at catching the quiet failures that break prod...

Jarvis Pro routes account-manager questions before answering. This post explains why fluent AI replies are not enough, how routing, memory, and metric reconc...

Make data reliability as dependable as running water. Learn how Grab operationalises this vision using automated Data Production Issues (DPIs) to convert dat...

Lessons from aviation and nuclear power show how to preserve human skills

This is what I want my kids to learn

The Automated Merchant Review Summary System provides concise, AI-generated summaries of merchant reviews on Grab, helping consumers make informed decisions ...

To improve production dispatch experiments, we built an offline marketplace simulator and an agent-driven research loop so strategy ideas can be tested in mi...

Grab combines public residential property data, LLM-powered enrichment, and hierarchical clustering to add location context to user profiles so personalizati...

Adding social responsibility to technical training prepares students to protect the public good

This article explores how aggregated GrabMart transaction data could supplement public health surveillance while protecting user privacy and accounting for t...

AI coding assistants have changed how fast we ship, not how users experience a crash. Here's how Grab keeps its superapp stable with a layered defense: lint ...