How to work with teams that turn to AI instead of UX Continue reading on UX Collective » Generated by RSStT. The copyright belongs to the original author. Source

From theory to practice

Tomorrow’s technology is leveraging yesterday’s interface. We need to develop a new paradigm to help users truly leverage AI.

Diagnosing UX problems through Garrett’s Elements of User Experience.

Before the panic about AI became an ambient hum in our daily lives, it arrived in stranger, funnier, more unsettling form. Before voice assistants became household fixtures and AI crept into the…

And they’re still missing out on their potential Continue reading on UX Collective » Generated by RSStT. The copyright belongs to the original author. Source

Apple and Microsoft never aimed for the same user but couldn’t avoid the same fight.

If we can’t trust the industry to regulate itself… then what about the law?

For years, UX teams have relied on the user journey map, a standard tool of design thinking, to visualize and communicate user intent, behavior, and flow. We’ve diagrammed human goals and emotions…

It will teach you everything you need, if you survive.