Human-centred design changed everything. But optimising for the individual while ignoring the planet may be its most expensive blind spot.

How design was used to target vulnerable children

A discussion of AI + Design and our shifting roles.

You were wired to create. The digital environment around you was designed to keep you consuming. So what happens when something has to give?

On demos, tacit knowledge, and building your own scaffolding

Three of the world’s largest tech companies have published guidelines for responsible Human-AI Interaction. Here’s what they got right.

The design problem most AI companies aren’t solving

The dark side of ‘user-friendly’ AI.

Users know their day. They don’t know your roadmap. Why smart users give convincing wrong answers, and how to do research that opens…