That’s the problem. The skills you dismissed just became the most expensive ones on your team.

Amy Huang has a fintech and healthcare background including creative direction at Citibank and consulting for BCBSRI.

The promises of automation can only come true if you’re working smarter, not harder

I’ve been designing for a long time. I’ve burned out, and I’ve watched other designers burn out. The job market is brutal, AI is changing…

A guide to the conflicting needs of the individual User and the collective Customer.

How well-meaning designers became complicit in broken systems and why handing those same briefs to AI could prove catastrophic.

The one thing your team needs to agree on before prompting any AI tool

Weekly curated resources for designers — thinkers and makers.

How new leaner design workshops are succeeding in 2026

the new tech buzzword

How strategic friction became the most valuable skill in product design

A systemic analysis of Peter Senge’s learning organisation within the modern product and design ecosystem

Weekly curated resources for designers — thinkers and makers.

Competitive research isn’t for visuals. It’s for bringing evidence.

Why the industry is investing billions in better models when the real failure happens before the model ever runs

The digital assembly line: Strategic orchestration and the industrialisation of user experience

The value of design in the AI era

How to feed AI coding agents the brand, patterns, and visual language that aren’t in your code.