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What poker decks, medieval maps, and Google can teach us about making a better design tool

Nearly every product we use as designers and user researchers today has a Generative AI (GenAI) capability, and the list of products and features is growing by the day. While GenAI-enabled tools may help us go faster, it can also open us (and our employers)…

For a long time, “good writing” has been more than skill; it’s been a form of gatekeeping. Not anymore.

There have been ups and downs.

How to answer the question keeping design leaders awake at night.

Why Uber implemented choosing driver gender preference and why it doesn’t work.

The proliferation of AI models across consumer platforms has ushered in a new era of convenience—but it’s also accelerated the erosion of personal privacy. Large language models (LLMs) are trained on staggering volumes of data, including publicly available…

A practical guide to designing dashboards for B2B SaaS products that align with user and business goals.

Three bad UX stories from just one week that brought me close to a complete meltdown