Tata Communications, NiCE Push for AI-Led, Agent-First Contact Centres
#ArtificialIntelligence #AI #News #AI_News #Contact_Centres #customer_experience #Indian_IT #tata_communications
via Analytics India Magazine
#ArtificialIntelligence #AI #News #AI_News #Contact_Centres #customer_experience #Indian_IT #tata_communications
via Analytics India Magazine
Telegraph
Tata Communications, NiCE Push for AI-Led, Agent-First Conta…
Tata Communications has announced a strategic partnership with NICE to revolutionise enterprise contact centre operations. Israel-based NiCE is a global leader in customer experience (CX) and AI-driven contact centre solutions. The collaboration integrates…