How to generate sustainable business growth by being customer focused According to the Temkin Group, a moderate increase in customer experience (CX) generates an average revenue increase of $823 million over three years for a company with $1 billion in annual…

An engaging effective course that has been delivered to top businesses worldwide with 30,000+ students since 2004. This course will give you a general understanding of the basic principles and elements of great customer experiences as an economic offering…