Resources for organisations
This page is intended for organisations who work with refugees and looking for relevant information. We have compiled resources intended to be shared with refugees. We recommend copying the link to a resource and sharing that link with refugees through your usual channels.
https://refugeemalaysia.org/support/resources-for-organisations/
This page is intended for organisations who work with refugees and looking for relevant information. We have compiled resources intended to be shared with refugees. We recommend copying the link to a resource and sharing that link with refugees through your usual channels.
https://refugeemalaysia.org/support/resources-for-organisations/
COMMUNICATION MATERIAL REPOSITORY
Please find here communication material produced by UNHCR and its partners. You may download and share the material with any persons of concern to UNHCR. Click on the links below to find the material in various languages.
UNHCR communication material is also published on the Refugee Malaysia YouTube Channel.
https://refugeemalaysia.org/support/communication-materials-repository/
Please find here communication material produced by UNHCR and its partners. You may download and share the material with any persons of concern to UNHCR. Click on the links below to find the material in various languages.
UNHCR communication material is also published on the Refugee Malaysia YouTube Channel.
https://refugeemalaysia.org/support/communication-materials-repository/
Education
In Malaysia, refugee and asylum-seeking children and youth are not allowed to attend government schools at any level. They can only access education through informal community-based learning centres supported by UNHCR and its partners. There are 145 learning centres located across Peninsular Malaysia recognised by UNHCR, but this does not mean that the learning centres or staff are receiving any financial support from UNHCR.
To locate a learning centre nearest to you, please refer to the lists below of learning centres for refugees and asylum-seekers at each level of education. Each learning centre charges different fees and has different rules and policies for enrolment. Not all learning centres charge fees. Please contact learning centres directly to find out what their fees and policies are. Due to funding constraints, UNHCR is not able to provide financial assistance for school fees.
https://refugeemalaysia.org/support/education/
In Malaysia, refugee and asylum-seeking children and youth are not allowed to attend government schools at any level. They can only access education through informal community-based learning centres supported by UNHCR and its partners. There are 145 learning centres located across Peninsular Malaysia recognised by UNHCR, but this does not mean that the learning centres or staff are receiving any financial support from UNHCR.
To locate a learning centre nearest to you, please refer to the lists below of learning centres for refugees and asylum-seekers at each level of education. Each learning centre charges different fees and has different rules and policies for enrolment. Not all learning centres charge fees. Please contact learning centres directly to find out what their fees and policies are. Due to funding constraints, UNHCR is not able to provide financial assistance for school fees.
https://refugeemalaysia.org/support/education/
COVID-19
Coronavirus disease (COVID-19) is an infectious disease caused by a newly discovered coronavirus.
https://refugeemalaysia.org/support/covid-19/
Coronavirus disease (COVID-19) is an infectious disease caused by a newly discovered coronavirus.
https://refugeemalaysia.org/support/covid-19/
CHILD PROTECTION
UNHCR is committed to protecting refugee and asylum-seeking children and youth from harm. We work with partners to assist abused, neglected, and exploited children; support children and families who want to report a child protection incident; and connect child survivors and their parents or guardians to legal advice and interventions, psychosocial support, safe placements, and education.
If you know a refugee or asylum-seeking child at risk, please reach out to one of the UNHCR partners listed in the link below:
https://refugeemalaysia.org/support/child-protection/
UNHCR is committed to protecting refugee and asylum-seeking children and youth from harm. We work with partners to assist abused, neglected, and exploited children; support children and families who want to report a child protection incident; and connect child survivors and their parents or guardians to legal advice and interventions, psychosocial support, safe placements, and education.
If you know a refugee or asylum-seeking child at risk, please reach out to one of the UNHCR partners listed in the link below:
https://refugeemalaysia.org/support/child-protection/
UNHCR Verify Plus is a new App now available for FREE download on Google Play Store and Apple App Store. With the App you can verify any UNHCR card. For more information, please visit the link below:
https://refugeemalaysia.org/support/resources-for-organisations/unhcr-verify-plus/
https://refugeemalaysia.org/support/resources-for-organisations/unhcr-verify-plus/
How to Report an Arrest and Detention
https://refugeemalaysia.org/how-to-report-an-arrest-or-detention/
Please be informed that in the event of an arrest or detention, you can make a report to UNHCR through:
- The Arrest and Detention Report form on the Refugee Malaysia website
- The Arrest and Detention Hotline. The line can be used to report arrest and detention at 012-630 5060 during the following times:
- Weekdays (Monday to Friday) 8.00 am – 6.00 pm
- Weekends (Saturday to Sunday) 8.00 am — 4.00 pm
When making a report, please include the following information:
- Name of arrested person
- UNHCR number
- Date and place of arrest
- Name of police station, detention centre where person currently is
- Body number if person is in prison or detention centre
- Court date and name of court if court date has been given
The Legal Protection Unit will monitor all arrest reports made through the detention hotline and the Refugee Malaysia website. UNHCR will do the necessary intervention with the relevant law enforcement agency as soon as possible, in order to prevent persons of concern who have been arrested under the Immigration Act from further detention and or prosecution.
Please refer to these videos in English and Malay on how to report an arrest and detention to UNHCR. Posters in different languages on reporting an arrest can be found here and brochures on what to do if you have been arrested can also be found here.
https://www.youtube.com/watch?v=00Fcb_TmwqI
https://refugeemalaysia.org/how-to-report-an-arrest-or-detention/
Please be informed that in the event of an arrest or detention, you can make a report to UNHCR through:
- The Arrest and Detention Report form on the Refugee Malaysia website
- The Arrest and Detention Hotline. The line can be used to report arrest and detention at 012-630 5060 during the following times:
- Weekdays (Monday to Friday) 8.00 am – 6.00 pm
- Weekends (Saturday to Sunday) 8.00 am — 4.00 pm
When making a report, please include the following information:
- Name of arrested person
- UNHCR number
- Date and place of arrest
- Name of police station, detention centre where person currently is
- Body number if person is in prison or detention centre
- Court date and name of court if court date has been given
The Legal Protection Unit will monitor all arrest reports made through the detention hotline and the Refugee Malaysia website. UNHCR will do the necessary intervention with the relevant law enforcement agency as soon as possible, in order to prevent persons of concern who have been arrested under the Immigration Act from further detention and or prosecution.
Please refer to these videos in English and Malay on how to report an arrest and detention to UNHCR. Posters in different languages on reporting an arrest can be found here and brochures on what to do if you have been arrested can also be found here.
https://www.youtube.com/watch?v=00Fcb_TmwqI
YouTube
How to Report Arrest and Detention to UNHCR (English)
Credit: UNHCR
Registration hotline: 017-6143810 (08:00am-4:00pm / Monday to Friday)
Health enquiries: 03-2118 4879 (08:00am-4:00pm / Monday to Friday)
Arrest and detention hotline: 012-6305060 (8:00am-6:00pm / Monday to Friday, 8:00am-4:00pm / Saturday – Sunday)
Health enquiries: 03-2118 4879 (08:00am-4:00pm / Monday to Friday)
Arrest and detention hotline: 012-6305060 (8:00am-6:00pm / Monday to Friday, 8:00am-4:00pm / Saturday – Sunday)
Adding New-born Children to Files of Registered Parents
Link: https://refugeemalaysia.org/adding-new-born-children-to-files-of-registered-parents/
Obtaining a birth certificate is essential for every child to establish their identity, and UNHCR highly recommends that refugees and asylum-seekers try to obtain a birth certificate for their children born in Malaysia through Jabatan Pendaftaran Negara (JPN), the National Registration Department.
However, due to the challenges that some refugees and asylum-seekers have in obtaining birth certificates for their children, this is no longer a necessary step to add new-born children to the files of parents registered with UNHCR. Other documents that are proof of the child’s birth and their relationship to their parents are also accepted by UNHCR for adding children under the age of five to the files of registered parents. These include:
- Original birth registration form from the JPN
- Original confirmation of birth form from the hospital or doctor’s confirmation letter for home birth
- Original police report for home birth
- Original prenatal card (Pregnant Treatment Book) or mother’s treatment card during pregnancy
- Identity card(s) or identification document(s) of the mother and/or father
- Any other related birth document from the hospital, such as a vaccination card
- Other identification documents for the parent(s), such as marriage, divorce, and death documents, and family booklet, if any
The full notice can be viewed at https://refugeemalaysia.org/adding-new-born-children-to-files-of-registered-parents/
Link: https://refugeemalaysia.org/adding-new-born-children-to-files-of-registered-parents/
Obtaining a birth certificate is essential for every child to establish their identity, and UNHCR highly recommends that refugees and asylum-seekers try to obtain a birth certificate for their children born in Malaysia through Jabatan Pendaftaran Negara (JPN), the National Registration Department.
However, due to the challenges that some refugees and asylum-seekers have in obtaining birth certificates for their children, this is no longer a necessary step to add new-born children to the files of parents registered with UNHCR. Other documents that are proof of the child’s birth and their relationship to their parents are also accepted by UNHCR for adding children under the age of five to the files of registered parents. These include:
- Original birth registration form from the JPN
- Original confirmation of birth form from the hospital or doctor’s confirmation letter for home birth
- Original police report for home birth
- Original prenatal card (Pregnant Treatment Book) or mother’s treatment card during pregnancy
- Identity card(s) or identification document(s) of the mother and/or father
- Any other related birth document from the hospital, such as a vaccination card
- Other identification documents for the parent(s), such as marriage, divorce, and death documents, and family booklet, if any
The full notice can be viewed at https://refugeemalaysia.org/adding-new-born-children-to-files-of-registered-parents/
RESETTLEMENT
- Resettlement is not a right. Registration or granting of refugee status by UNHCR does not mean an individual will be referred for resettlement.
- Resettlement remains a protection tool for highly vulnerable refugees. Identification for potential resettlement submission will continue to be based on individual protection needs.
- The submission of a case for resettlement consideration is contingent on many factors, including the severity of individual protection needs, the protection environment, the position of the host country and the availability of resettlement places.
- Resettlement is not a right. Registration or granting of refugee status by UNHCR does not mean an individual will be referred for resettlement.
- Resettlement remains a protection tool for highly vulnerable refugees. Identification for potential resettlement submission will continue to be based on individual protection needs.
- The submission of a case for resettlement consideration is contingent on many factors, including the severity of individual protection needs, the protection environment, the position of the host country and the availability of resettlement places.