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Addressing People

When you meet someone new, under social or business circumstances, it's important to know how to address the individual standing in front of you. Properly addressing people in different situations shows you're respectful of their position and mindful of not offending them in any way. Refined social etiquette as it relates to addressing others promotes smooth and friendly conversation.

In business situations, use formal titles unless the people you meet tell you otherwise. You may ask a question of another business professional and address them by Mr., Mrs., Miss, or Ms. In fact, Ms. is used quite often in business. Ms. is applicable to a married or unmarried woman. Use Mr., Mrs., Miss, Ms. When You know Their Last Name: Before asking to address someone, you need get someone's attention, you can say

Excuse me, Sir

Pardon me, Madam/ Ma'am.

Hello Sir

Good morning, Madam/ Ma'am

Nice to meet you, Sir!

Note that:

for Mr we say "Mister"

for Mrs we say "Misses"

for Miss we say "Miss"

for Ms we say "Mizz"

Very polite terms of address

Sir (adult male of any age)

Ma'am (adult female - North American)

Madam (adult female)

Mr + last name (any man)

Mrs + last name (married woman who uses her husband's last name)

Ms + last name (married or unmarried woman; common in business)

Miss + last name (unmarried woman)

Examples:

I’m sorry madam, but we just sold the last blue scarf.

Miss, your coffee is ready.

Ms. Kim starts tomorrow as our new manager.

Hello Mrs. Martinez, it’s nice to meet you.

Job titles

We use a wide range of titles for jobs:

Dr + last name (some doctors go by Dr + first name)

Professor + last name (in a university setting)

Chief Executive Officer CEO

Managing Director MD

Financial Director FD

Chief Technical Officer CTO 

Vice-President VP 

Chair/Chairperson/Chairman

We don’t normally call people by the name of their job or profession. Some jobs or professions which we can use as terms of address are: doctor (medical), driver, nurse, minister, officer, waiter: We use Dr  for medical doctors and people with a doctorate qualification (PhD).

Titles of Affection

When addressing a child, a romantic partner, or a close friend or family member (usually younger) people often use these terms of endearment, also known as "pet names":

Honey (child, romantic partner, or younger person)

Dear

Sweetie

Love

Darling

Babe or Baby (romantic partner)

Pal (father or grandfather calls male child)

Buddy or Bud (very informal between friends or adult-to-child; can be seen as negative)

Groups of people

We use:

Folks

Guys

Everyone/everybody

Children

Boys

Lads

Girls

Ladies

Gentlemento

Some of these are more formal. For example, ladies and gentlemenis more formal than folks or guys. Guys is used more and more for groups of both sexes, not just males. 

Example:

OK, boys, could you all wait in the main hall, please.

Everybody, could you all hand in your evaluations as you leave, please.

Come, on guys, come and help!

Addressing strangers

If you are unsure of what to call someone, it's best to use a formal address or simply ask one of these questions:

What should I call you?

What should I call your mum / the teacher / the manager?

Can I call you [first name] ?
What's your name? (use in a casual situation like a party or classroom where first names are used)Why is "What should I call you?" such a difficult question to ask? Perhaps it's because you are asking the other person to provide their status or position in the world in relation to yours. This position may involve age, job, education, religion and even marital status.
Is it okay if I call you [the nickname you've heard others use] ?
Sometimes it doesn't hurt to ask someone how he or she wishes to be addressed. Use formal address first, and then ask them if they prefer something else. You can simply ask, "Is it okay if I call you ....?" When you know this is their name you can ask this - they will either say yes, or tell you what they prefer.
If you meet someone in a situation and you're unsure of how to address

him or her, err on the side of caution by using formal address. If the person on the receiving end feels this is too 'stuffy' of an address, they will let you know.

For example, you may say, "Nice to meet you, Sir!" Whereupon the person may say, "Please, call me [Name]"  So, until directed otherwise, use formal address to start your conversation.

Answering the question

You might not be the only person wondering about titles. Students, colleagues or acquaintances may not know what to call you. If they seem unsure about how to pronounce your name, or you want them to call you something more casual, help them out:

Please, call me [first name]

You can call me [nickname or short form]
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