Dear KuCoin users,

KuCoin completed the trading pairs upgrade. All Spot trading pairs are available now. 

We apologize for any inconvenience this may cause. Thank you for your understanding and support! 

The KuCoin Team

https://www.kucoin.com/news/en-kucoin-spot-trading-pairs-upgrade-completed-0816

KuCoin Futures Trading System Will Be Suspended for Upgrade - 0818
To cooperate with the upgrade of AWS hardware, KuCoin Futures has scheduled a system upgrade at 01:00 on August 18, 2021 (UTC).

The upgrade will take about 60 minutes. During the period, the order matching, order placing, order cancellation, Take Profit/Stop Loss, Auto-Deposit margin and other features on KuCoin Futures website, app and openAPI will be suspended. It is estimated that the order cancellation will resume at 02:00:00. All trading and order matching services will be available at 02:10:00.
https://www.kucoin.com/news/en-kucoin-futures-trading-system-will-be-suspended-for-upgrade-0818

Dear KuCoin Futures Users，

The KuCoin Futures system maintenance is completed and the order cancellation service will be opened between 02:00 (UTC) on August 18, 2021. By the time, users will be able to cancel orders. The order placement is still unavailable during this process and the contract trading will be restored by 02:10 (UTC) the same day.

Thanks for your support!

The KuCoin Futures Team
https://www.kucoin.com/news/kucoin-futures-has-completed-system-maintenance-0818

Dear KuCoin Users,

To provide our valued users a better trading experience, KuCoin is going to upgrade the push platform at 9:00:00 am on August 27, 2021(UTC).
The upgrade will take about 15 minutes. During the upgrade period, the Websocket Push will be temporarily delay and lost.
If you are using Websocket Push, please migrate your API of Spot/Margin/Leveraged Tokens/Futures as soon as possible to ensure the smooth transaction.
If you have any questions or concerns related to KuCoin API, please feel free to contact us:

Support: https://support.kucoin.plus/hc/en-us
Telegram: https://t.me/KuCoin_API
Email: api@kucoin.com

We apologize for any inconvenience this may cause. Thank you for your support!

The KuCoin Team
https://www.kucoin.center/news/upgrade-notice-for-kucoin-push-platform-on-august-27

Websocket upgrade has been completed.

Dear KuCoin Users,

At around 14:50 (UTC) on Sep 7, 2021, due to a big surge in traffic brought about by the market moves, the stability of some services on KuCoin was affected. It has caused some issues on service, leading to the access issue of the KuCoin App&Web in some regions.

As soon as the issue was detected, we responded immediately and fixed the access issue urgently, completely resuming all services at about 16:08(UTC) on Sep 7, 2021.

In response to any short-term surge in traffic that may occur in the future, we will improve the monitoring and emergency response system to ensure the availability of our services.

Thank you for your support!

The KuCoin Team

https://www.kucoin.center/news/announcement-on-the-kucoin-temporary-access-issue-on-september-7-2021

Dear KuCoin users.

In order to thank your continuous support and love of KuCoin, we will launch a full free week campaign starting from this Monday, inviting all users to participate and enjoy this free carnival!

Activity Period: September 13, 2021 12:00:00 - September 19, 2021 15:59:59 (UTC)
Activity Details:

Activity One: Free Trade, Free Rate!
During the activity period, Users will be able to enjoy 0 trading fee when trade specific token under Spot, Futures, Margin trading systems and trading bot.
*Trading fees of specific token under Spot and Margin trading system were adjusted to 0.
*Trading fees of specific token under Futures trading system and trading bot will be returned to your account in 7-14 working days after activity ends.

Activity Two: Deposit Now and Enjoy 10 USDT rebate!
During the activity period, users will be able to enjoy fee back when deposit(internal deposit will not be included) specific token!
A) Each specific token can only enjoy deposit fee back once for a single user.
😎 Each specific token can enjoy 10 USDT fee back and only deposit via ERC20 can be supported.
C) The deposit fee will be returned to your account in 7-14 working days after activity ends.

Specific token are as follows:
REP BNT BAL STORJ SKL
NMR TRB GTC RLC

Caution：
1.The trading activity on the platform will undergo rigorous inspection during the activity. For any malicious acts conducted during the period, including malicious transaction manipulations, illegal bulk registration of accounts, self-dealing, etc., the platform will cancel the qualification of the participants. KuCoin reserves all rights to exercise at its sole discretion to define if the transaction behavior is counted as cheating behavior and determine whether to cancel the participation qualification of a user. The final decision made by KuCoin is with legal binding force to all participants who participated in the competition. Users hereby confirm that their registration and use of KuCoin is voluntary and is not forced, interfered with, or influenced by KuCoin in any way.
2. The final interpretation right of the activity belongs to KuCoin.

KuCoin Team

https://www.kucoin.com/news/en-kucoin-free-monday-now-live

Dear KuCoin users,

To provide better trading services for our valued users, KuCoin is going to upgrade the Spot/Margin trading system on 14:00:00 pm, September 23, 2021 (UTC). The upgrade will take about 1 hour.

During this period, the following functions will be affected:

1. KuCoin will suspend all Spot and Margin trading pairs on Web, App and Open API, including the order-matching, order placing, order cancelling.

2. Leveraged Tokens will suspend all trading pairs on Web, App and Open API, including the order-matching, order placing, order cancelling. Subscribe and redeem will be available during this period.

3.The Balance Transfer between accounts will be delayed.

4. Fiat Trade System/ Pool-X System/ Margin Lend and Borrow System will be unstable temporarily.

5. Trading Bot users can’t create or stop the Classic Grid, Smart Rebalance and DCA trading bots, the running bots will not be affected; Users can create or stop Futures Grid trading bots normally.

6. The query function of "Open Orders" and "Asset Balance" on APP, WEB and Open API will be unstable temporarily.

7. During the upgrade period, the debt ratio notification, the liquidation procedure of the Margin account, and asset transfers will be suspended.

10 minutes will be reserved to open the cancellation function before the end of upgrading. To avoid possible risks, you may prepare for risk control in advance.

Once the cancellation function is activated, we will notify by announcement as soon as possible, please pay close attention.

Notice：

1. If a large price fluctuation occurs, we will postpone the upgrade accordingly and notify you via the announcement.

2. During the upgrade period, order placing, order canceling, and order dealing will be suspended. Take profit/stop loss orders may be dealt after the upgrade. Please cancel your orders in the Margin Market to avoid losses that may be caused by violent market fluctuations. At the same time, please consider risk control. It is recommended that you reduce your debt ratio by transferring funds to your Margin Account to avoid the risk of liquidation caused by violent market fluctuations.

We apologize for any inconvenience this may cause. Thank you for your understanding and support! 

The KuCoin Team
https://www.kucoin.com/news/en-scheduled-kucoin-spot-trading-system-upgrade-on-sep-23

Cancel only is opened now

The maintenance on KuCoin has been completed

Notice：
Modify API KEY PERMISSIONS of the Get Repay Record and Get Repayment Record endpoint, these endpoints requires the "General" permission

https://docs.kucoin.com/#upcoming-changes

Dear KuCoin Futures users,

To further improve the system performance, KuCoin Futures has scheduled to perform an upgrade on XEM PERP/Contract at 06:00:00 on September 29, 2021 (UTC).

The upgrade will take about 40 minutes. During the period, the order matching, order placing, order cancellation, Take Profit/Stop Loss, Auto-Deposit Margin and other contract functions on KuCoin Futures website, APP and openAPI will be temporarily suspended. It is estimated that the order cancellation will resume at 06:25:00 (UTC). All trading and order matching services will be available at 06:40:00 (UTC).

During the upgrading, users cannot create or stop the Futures Grid trading bots in this contract. The running bots will not be affected.

To avoid possible risks, you may enable the “Auto-Deposit Margin” feature or close positions in advance. If a large price fluctuation occurs, we will postpone the upgrade accordingly and notify you via the announcement.

We apologize for any inconvenience caused, and appreciate your patience.

Thanks for your understanding and support!

The KuCoin Futures Team

https://www.kucoin.com/news/announcement-on-upgrading-the-xem-perp-usdt-contract-on-kucoin-futures-scheduled-for-september-29

Dear KuCoin Futures users,

To further improve the system performance, KuCoin Futures has scheduled to perform an upgrade on ETH PERP/USD contract at 06:00:00 on October 14, 2021 (UTC).

The upgrade will take about 30 minutes. During the period, the order matching, order placing, order cancellation, Take Profit/Stop Loss, Auto-Deposit Margin and other contract functions on KuCoin Futures website, APP and openAPI will be temporarily suspended. It is estimated that the order cancellation will resume at 06:15:00 (UTC). All trading and order matching services will be available at 06:30:00 (UTC).

During the upgrading, users cannot create or stop the Futures Grid trading bots in this contract. The running bots will not be affected.

To avoid possible risks, you may enable the “Auto-Deposit Margin” feature or close positions in advance. If a large price fluctuation occurs, we will postpone the upgrade accordingly and notify you via the announcement.

We apologize for any inconvenience caused, and appreciate your patience.

Thanks for your understanding and support!

The KuCoin Futures Team
https://www.kucoin.com/news/announcement-on-upgrading-the-eth-perp-usd-contract-on-kucoin-futures-scheduled-for-october-14

Dear KuCoin Futures Users,

The upgrade of ETH PERP/USD contract is completed and the order cancellation service will be opened between 06:15:00 (UTC) on October 14, 2021. By the time, users will be able to cancel orders.

The order placement is still unavailable during this process and the contract trading will be restored by 06:30:00 (UTC) the same day.

Thanks for your understanding and support!

The KuCoin Futures Team
https://www.kucoin.com/news/kucoin-futures-has-completed-the-upgrade-of-eth-perp-usd-contract

Some trading pairs are having issues with level2 market data, we are working on it. If anything updates, we will inform you here ASAP.

Recovered now

Dear KuCoin Futures users,

To further improve the system performance, KuCoin Futures has scheduled to perform an upgrade on ADA PERP/USDT contract at 06:00:00 on November 2, 2021 (UTC).

The upgrade will take about 30 minutes. During the period, the order matching, order placing, order cancellation, Take Profit/Stop Loss, Auto-Deposit Margin and other contract functions on KuCoin Futures website, APP and openAPI will be temporarily suspended. It is estimated that the order cancellation will resume at 06:15:00 (UTC). All trading and order matching services will be available at 06:30:00 (UTC).

During the upgrading, users cannot create or stop the Futures Grid trading bots in this contract. The running bots will not be affected.

To avoid possible risks, you may enable the “Auto-Deposit Margin” feature or close positions in advance. If a large price fluctuation occurs, we will postpone the upgrade accordingly and notify you via the announcement.

We apologize for any inconvenience caused, and appreciate your patience.

Risk Warning: Investing in cryptocurrency is akin to being a venture capital investor. The cryptocurrency market is available worldwide 24 x 7 for trading with no market close or open times. Please do your own risk assessment when deciding how to invest in cryptocurrency and blockchain technology. KuCoin attempts to screen all tokens before they come to market, however, even with the best due diligence, there are still risks when investing. KuCoin is not liable for investment gains or losses.

Thanks for your understanding and support!

The KuCoin Futures Team

https://www.kucoin.com/news/announcement-on-upgrading-the-ada-perp-usdt-contract-on-kucoin-futures-scheduled-for-november-2

Bitsgap and KuCoin promo: Scalper bot trading competition！This activity is in progress. Please pay attention. Users with positive performance can also get USDT reward!

https://helpdesk.bitsgap.com/en/articles/5727605-bitsgap-and-kucoin-promo-scalper-bot-trading-competition

Dear KuCoin Futures users,

KuCoin Futures has scheduled a system upgrade from 06:30 on November 23, 2021 (UTC) to 06:45 on November 23, 2021 (UTC).

During the period, the order matching, order placing, order cancellation, Take Profit/Stop Loss, Auto-Deposit margin and other features of the following trading pair on KuCoin Futures website, app and openAPI will be suspended. It is estimated that the order cancellation will resume at 06:40 All trading and order matching services will be available at 06:45.

Affected futures：

ALICEUSDTM

AXSUSDTM

C98USDTM

DYDXUSDTM

EGLDUSDTM

HBARUSDTM

NEARUSDTM

ONEUSDTM

SANDUSDTM

VRAUSDTM

XBTMZ21

YGGUSDTM

During the upgrade, users cannot create or stop the Futures Grid bots. However, the running bots will not be affected. As funding fees will be normally calculated during this period, please pay attention to the next funding time, and adjust your positions. For more details, please check Reference > Funding Rate. To avoid risks, you can enable Auto-Deposit Margin or close positions in advance. If a large price fluctuation occurs, we may postpone the maintenance accordingly and notify you in a further announcement.

We apologize for any inconvenience caused and appreciate your patience.

Thanks for your understanding and support!

KuCoin Futures Team
https://www.kucoin.com/news/kucoin-futures-trading-system-will-be-suspended-for-upgrade-1123

KuCoin Futures has been recovered.

ST: KuCoin Delisting of Some Projects https://www.kucoin.com/news/en-st-delist-202111