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#PMP Question #5204
A company has been following a predictive approach and always waits for the preceding phase to be completed before evaluating the quality of its products. A new project manager with experience in hybrid approaches has been assigned to help increase the efficiency of the company's quality management process.
What should the new project manager do to address the process improvements?
Answers:
a. Understand the context and interdependencies of the process from the team members and then define improvements.
b. Continue with the process as is and wait until the next phase to suggest any improvements.
c. Discuss the process improvement with the project management office (PMO) lead to update the project delivery framework.
d. Define a ground rule to comply with the quality standard and ask the team members to apply it.
#PMP Question #1744
The Scrum Master notices repeated friction between two team members in the Daily Scrum meetings.
The next step should be to:
Answers:
a. Attempt to resolve the problem directly and immediately during a Daily Scrum meeting.
b. Schedule a meeting with them after a Daily Scrum meeting to explore and resolve the issue.
c. Ignore the friction because a self-organizing team must sort out team conflict issues.
d. Ask for new resources to replace them before the friction undermines the team's productivity.
#PMP Question #1057
You took over a customer project for your company. From the inputs available, including contract, statement of work and project charter, you have developed a project management plan.
You already presented that plan in a meeting with key stakeholders including your project sponsor and some representatives from the customer organization. During the meeting, you sensed a high level of dissatisfaction by the customer executives, who signaled that the project might not produce the results that their company had expected. In your understanding, all necessary actions have been planned to meet the customerโ€™s requirements.
What should you do next?
Answers:
a. Request a written statement from the customer detailing the requirements which they believe are not addressed by your plan. Use this statement to update the project plan.
b. Arrange meetings with the customer to identify their needs, wants and expectations for the project. Then create a narrative Scope statement from this information to document the agreed upon project scope.
c. Request a formal meeting on top executive level to get the misunderstandings sorted out, then arrange a change request, re-plan your project where necessary and go ahead with the project work.
d. Do not over-react. Performed according to your plan, the project will produce a convincing product for the customer. As soon as the executives will see it, they will probably change their opinion and accept it.
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#PMP Question #5350
A project manager is leading a major water pipeline project and realizes midway into the project that the project completion date is not achievable. Local farmers who rely on the water for irrigation may be affected due to the delay. The project manager is afraid of their displeasure and reaction, which will affect the project.
How should the project manager plan the communication to the stakeholders?
Answers:
a. Document and accept this risk and communicate this decision to the project sponsor.
b. Collect feedback from the farmers and keep the information within the project team.
c. Deliver the information to the stakeholders with the project management office's (PMO) assistance.
d. Propose a solution to the stakeholders and communicate it to the local farmers.