With the advent of #5G, telcos must really start listening to their #customers, using both #BigData and #ThickData to understand the context behind purchasing decisions: https://t.co/ljlpfKrWqE #InfosysKnowledgeInstitute https://t.co/zrjAypVf22
Infosys
Transforming Telecoms with the customer in mind
With the advent of 5G, this is perhaps telcos last chance to reinvent themselves as tech companies, understanding customer pain points to develop new propositions.
The on-demand nature of big tech services and applications has made telco consumers much more experience-aware. Find out how #telcos can use both #BigData and #ThickData to implement a customer-centric approach. https://t.co/D09zpwNPig #InfosysKnowledgeInstitute https://t.co/fWaQEtepQR
Infosys
Transforming Telecoms with the customer in mind
With the advent of 5G, this is perhaps telcos last chance to reinvent themselves as tech companies, understanding customer pain points to develop new propositions.
#ThickData is a quick way into the lives, feelings and motivations of #telco customers, giving providers a complete picture of why customers are using their services and whether they are likely to defect and go elsewhere. https://t.co/7mthOMEwQ5 #InfosysKnowledgeInstitute https://t.co/aVS2wc5Pxu
Infosys
Transforming Telecoms with the customer in mind
With the advent of 5G, this is perhaps telcos last chance to reinvent themselves as tech companies, understanding customer pain points to develop new propositions.