سوالات جدید ۲۰۲۵
پارت دوم با موضو‌ع زمانی که از خدماتی که دریافت کردی راضی بودی

Part 2 Describe a time when you received good service

Sample answers with vocabulary and ideas 💡

Recently I've had an experience of what I consider to be exceptional rather than just good customer service. I wanted to buy a new laptop.

First, I wanted to find a suitable one online, but l was overwhelmed by the number of options available. In the end, I decided to go to a reputable electronics store as it was too expensive a purchase for me to throw money away and buy the first thing I saw online.

When I entered the store, one of the sales assistants greeted me. He waited for some time to let me look around, then approached me only after I made eye contact with him, showing needed his assistance. The guy introduced himself and started asking me a lot of questions to find out what exactly I needed. While listening, he didn't interrupt me, he listened to me really. carefully and did want to find the right solution for my individual needs not just sell me something because that something would pay him more.

Also, he was knowledgeable about the product and very patient. If l'a been him, I would have killed me as I asked a dozen silly questions, and some of them more than once. Unfortunately, the laptop I'd chosen appeared to be out of stock, so he offered to contact other branches to find the model | wanted. Again, he didn't try to sell something what I didn't need. That is where I would say normal service ends. Of course, I agreed to wait a bit.

It took him about a week to find the laptop wanted, but, in the meantime, he phoned me a couple of times to let me know how it was going. I think it it the intermediate phone calls that made this exceptional. He let me know that he hadn't forgotten about me. It may not sound like much, but it really made me feel valued as a customer.

In my opinion, he went beyond what the company. would require or expect to find a positive solution and to provide me with good service. And I really appreciated that.

دوره‌ی باریستایی
همکاری مشترک آکادمی آیلتس‌دیلی و آکادمی نون
حضوری - آکادمی نون - فرهاد

🗓️ ۴ روز آموزش تئوری و عملی در آکادمی نون به زبان انگلیسی به همراه ۲ روز کارورزی در یکی از شعب کافه نون


⏰ساعت: ۹:۰۰ - ۱۴:۰۰
👩🏻‍🏫👨🏻‍🏫اساتید:
سارا محمودی - امیر بذرکار - شهریار بندار


🗓شروع دوره: ۱۲ آبان ۱۴۰۴
پایان دوره: ۱۷ آبان ۱۴۰۴
✔️مهلت ثبت نام تا ۹ آبان

💳 شهریه: ۹٫۵۰۰٫۰۰۰ تومان
🎁 ۱۰ درصد تخفیف پرداخت کامل تا ۲۳ مهر


🪑ظرفیت‌: در حال تکمیل


✏️تعداد جلسات : ۲۸ ساعت آموزشی

📱 مکان برگزاری: مشهد، فرهاد ۲۲، پلاک ۸۸ - واحد ۱

📚 در این کلاس‌ها فراگیران سطح Intermediate از بهترین فرصت برای آموزش مهارت باریستایی به زبان انگلیسی برخوردار خواهند بود، و در پایان دوره با شرکت در آزمون فنی و حرفه ای امکان کسب مدرک فنی‌حرفه‌ای‌ و مدرک آکادمی نون و آیلتس‌دیلی را دارند.

💢 این مدرک قابلیت ترجمه رسمی نیز دارد

برای ثبت‌نام واطلاعات بیشتر در تلگرام به ما پیام بدهید و یا با شماره تلفن های زیر تماس بگیرید:

05137637526
05137669295
📱 ادمین تلگرام

📝آیلتس‌دیلی: چالش کلمات جدید 💡

📚 امروز با ۱۰ کلمه جدید انگلیسی آشنا می‌شیم:
• ambiguity (n)
• ambiguous (adj)
• ambulance (n)
• amend (v) — C1
• amendment (n) — C1
• ancient (adj) — A2
• anger (n) — B2
• annually (adv) — B2
• anticipate (v) — B2
• antique (adj)

📌تمرین: با هر کلمه یک جمله بساز و توی کامنت‌ها با ما به اشتراک بذار ✍️

Q&A هفتگی:

پنج‌شنبه‌ها با هم گپ می‌زنیم!

📍سوال توی ذهنت مونده و نمی‌دونی از کی بپرسی؟
📍نمی‌دونی چرا نمره‌ی رایتینگت پایین اومده؟
📍از منابع آیلتس یا روش مطالعه‌ات مطمئن نیستی؟
📍یا فقط می‌خوای بدونی فلان اصطلاح رو کجا استفاده کنی؟

اینجا می‌تونی سوالتو از ما بپرسی.

🗓هر هفته، پنج‌شنبه‌ها
توی همین پست یا استوری، سوالتو کامنت یا دایرکت کن.
ما (یا یکی از اساتیدمون) با یه جواب کامل و کوتاه، راهنماییت می‌کنیم.
📌بعضی از سوالای پرتکرار رو با اسم خودت (یا ناشناس، انتخاب با توئه) توی پست‌/استوری آخر هفته می‌ذاریم تا بقیه هم استفاده کنن.

📖مجله TIME
این شماره رو از دست ندین! پر از مقالات جذاب برای تقویت زبان انگلیسی و آشنایی با موضوعات روز:
• عدالت اجتماعی — بررسی مسائل مهم جامعه (Promised Land)
• فرهنگ بازی‌های مدرن — تأثیرات بازی‌های دیجیتال (Deadly Games)
• روندهای اقتصادی — محرک‌های بازارهای امروز (Follow the Money)
• رهبران آینده — معرفی نوآوران جهانی (TIME 100 Next)

🎯🎯برای دسترسی به این شماره و سایر مجلات آموزشی ما، می‌تونین به بخش کتابخانه مجلات سایت ما مراجعه کنین.

سوالات جدید ۲۰۲۵ پارت دوم با موضو‌ع زمانی که جلوی گروهی از مردم صحبت کردی

Part 2: Describe a talk you gave a group of people

Sample answers with vocabulary and ideas 💡

It was my best friend's birthday, and I wanted to do something special for her. We had been friends since we were kids, and I knew that she would appreciate a heartfelt speech more than anything else. So, I decided to give a speech at her birthday party. It was a small gathering with close friends and family, so I knew that it would be an intimate and supportive audience.

As the party began to wind down and people were finishing up their dinner, I asked for everyone's attention and began my speech. I started by thanking my friend for being such a wonderful person and a loyal friend, and I shared some funny and heartwarming memories from our years of friendship. Then I talked about her kindness, her generosity, and her unwavering support of me and my goals. I thanked her for being a constant source of inspiration, and l encouraged her to keep pursuing her dreams.

When I finished my speech, there was a round of applause, and my friend came up and hugged me. She told me that she felt so loved and appreciated, and that my speech had made her day even more special.

Giving the speech at my best friend's birthday party was a nerve-wracking experience for me.

I'm not very comfortable speaking in public, so l was worried about how it would go. But I pushed myself out of my comfort zone because I wanted to do something special for my friend, and I'm glad that I did. Despite my nerves, it was a really meaningful experience, and I will always remember the positive response from everyone in the room.

⚠️Common Mistake

🔥تو این سری پست‌ها قراره به اشتباهات رایج شما بپردازیم!

هر پست یه اشتباه رو نشون می‌ده، دلیلش رو توضیح می‌دیم و مثال‌های درست و غلط می‌زنیم تا راحت‌تر یاد بگیرید.

❌اشتباه:

The news are good.

✅درست:

The news is good.

📌چرا؟
کلمه news در انگلیسی شمارش‌پذیر نیست و همیشه با فعل مفرد به کار میره.