FreeScout Helpdesk
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FreeScout – best open source helpdesk & shared mailbox.

https://freescout.net
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ChatGPT Module, WhatsApp Module (via Meta Cloud API), PHP 8.4 and more...
https://freescout.net/blog/chatgpt-module-whatsapp-module-via-api/
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FreeScout iOS App(s), Chat Conversations and Chrome GPT Assistant
https://freescout.net/blog/ios-chat-conversations-gpt-assistant/
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Beyond the freedom, it’s surprisingly sleek. It feels modern, responsive, and fast. It’s the kind of software that doesn’t fight you every step of the way. While it looks simple on the surface, the feature set is robust enough for serious…https://freescout.net/testimonials/petapod/
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FreeScout runs on a completely ordinary LAMP-style stack — PHP, a database, a web server. If you have ever installed WordPress, you already have every skill you need, and honestly this is simpler than a lot of WordPress setups I have untangled. I have had FreeScout instances just sit there and…https://freescout.net/testimonials/larsik-corp/
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I started with Chatwoot, then Zammad and now FreeScout. I really appreciate the simplicity of the software. And it’s super lightweight on server resources. Runs about 10 times less RAM at idle verse Zammad. I use the ticketing system concept as part of my sales funnel for an apparel…https://freescout.net/testimonials/snag-customs/
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1) Over the last few months, important security updates have been released for FreeScout Helpdesk. It is highly recommended that you update your FreeScout installation and modules to the latest version.
2) A bunch of new Community Modules have been released recently, including the long-awaited…https://freescout.net/blog/security-updates-and-marketplace/
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AI Integration Module allows:

Draft replies with AI.
Summarize conversations.
Make replies more professional (check spelling, grammar, etc).

Module is free and open for contributing.
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