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You can only nod in agreement with Starling Bank's Anne Boden: "Customers are not influenced to switch banks because they can take their data with them. They switch bank because they want a better service and are prepared to lose one bank and go to another."

#starling #psd2 #openbanking #fintech #banking
Starling Bank tops customer experience ranking

The Customer Experience Excellence Report, which surveys the views of 9,995 consumers across 282 organisations, found that Starling customers said their ‘feedback was listened to and acted upon’ while its digital services allowed them to stay online throughout the pandemic.

#starling #banking #fintech #customer #experience
Last night the eighth annual British Bank Awards were announced, with a few significant changes to the status quo.

After winning the coveted Best British Bank award for four years in a row, Starling Bank was pipped to the top spot as Monzo Bank took the crown for the very first time.

#bank #uk #awards #monzo #starling
Within one or two years Starling Bank will be generating a return on equity of more than 30 per cent, according to the company’s founder and CEO Anne Boden.

Speaking to the Financial Times, Anne Boden said Starling Bank’s low-cost base puts it ahead of other larger banks in terms of its operational efficiency.

#ceo #banks #bank #starling #equity
Starling Bank’s business banking customers can now make Bulk Payments to multiple recipients. The new subscription service can be used to help support #payroll, reimburse staff expenses or pay suppliers, all at the same time.

The Bulk Payments feature has been launched by Starling to process payments at scale for businesses.

#business #payments #banking #help #starling #sme #bulkpayments
UK challenger bank Starling Bank has grown its headcount by 20% this year to reach 2000 employees, with plan to recruit a further 200 staff before the year is out.

More than 1000 employees are based at its Cardiff office, while 650 are in London office and 400 in Southampton.

#london #bank #neobank #starling #headcount #hiring
Over a third of bounce back loans approved by Starling Bank during the pandemic are at risk of default, the lender has told the Public Accounts Committee.

Starling Bank funded more than £358m of loans under the coronavirus business interruption loan scheme (CBILS) and over £1bn in BBLs.

#business #bank #starling #loans #risk #default #fintech #fintechnews
#Neobank Starling Bank is introducing virtual cards for its customers free of charge, which will let users better track and control their spending.

The cards will be linked with a customer’s Saving Space in the Starling Bank app, essentially a segregated pot of money, and then the unique card number, expiry date and CVV can be used to sign up for, say, 'Subscriptions', helping to isolate that expenditure.

#money #bank #card #virtual #starling #fintech #fintechnews
Starling Bank has launched its first savings product offering a return of 3.25 per cent a year.
The fixed one-year saver account will give 3.25 per cent on balances of £2,000 or more, available from today.

#bank #neobank #starling #starlingbank #savings #interest #fintech #fintechnews
Starling Bank is expecting to increase its pre-tax profits by more than four times in its upcoming annual financial results.

The digital bank said it “generated annualised pre-tax profits of more than £250m on the back of almost £600m of annualised revenue for the month of December 2022”.

#starlingbank #starling #neobank #uk #profit #fintech #fintechnews #bank
The new company is called XYB Limited, and will take over Monese’s client relationship with Investec.



Monese is the latest digital banking app to do just that, with news today that XYB Limited has been set up as a new subsidiary and brand to take over Monese’s client work.



#baas #digitalbanking #banking #xyb #monese #starling #uk #banks #fintech #fintechnews