Deriv.com Channel
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A ReBrand of Binary.com
Trusted by Traders since 2000

Contact us via @DerivOfficialBot

For Any Enquiries About Trading Accounts Issues Chat With the Deriv Online Support Deriv.Com
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🔊🔊We will be updating our MT5 server on Sunday, 26 July 2020 at 08:00 am GMT to increase capacity and improve performance. There will be a downtime for about 2 hours, during which all trading activities, deposits, and withdrawals will be unavailable.

Please avoid trading during this time. Our services will resume as soon as the update is complete.

Thank you for your patience.
🔊🔉 ANNOUNCEMENT🔉 🔊

Just to let you know our cashier will be down for an hour on Tuesday, 11 August at 10.30 pm GMT for scheduled maintenance. Deposits and withdrawals will not be available during this time.

Your open positions will be unaffected and you can continue trading with the funds in your account. Our cashier will be back, bigger, better and stronger as soon as the maintenance is complete.

Thank you for your patience
Just to let you know our cashier will be down for scheduled maintenance on Tuesday, 6 October at 10.30 pm GMT. This may take several hours to complete.

Your open positions will be unaffected and you can continue trading with the funds in your account. However, please ensure that you have enough funds in your account to support your positions during the scheduled maintenance, as deposits and withdrawals will not be possible during this time.

Our cashier will be back online as soon as the maintenance is completed
Just to let you know our cashier will be down for scheduled maintenance on Wednesday, 21 October at 3.30 pm GMT. This may take several hours to complete.

Your open positions will be unaffected and you can continue trading with the funds in your account. However, please ensure that you have enough funds in your account to support your positions during the scheduled maintenance, as deposits and withdrawals will not be possible during this time.

Our cashier will be back online as soon as the maintenance is completed.
We will be updating our MT5 server on Sunday, 25 October 2020 at 08:00 am GMT to increase capacity and improve performance. There will be a downtime for about 2 hours, during which all trading activities and fund transfers to MetaTrader 5 accounts will be unavailable.

Please review your open positions and modify them as necessary, because you may not be able to do so once the maintenance starts.

Our services will resume as soon as the update is complete.
Hi traders,

As you know, the US presidential election is only a few days away. Sharp and unexpected price movements could happen around the time that election results are announced. There might be changes in the trading conditions which may affect your trading experience.

During this period of market volatility, there may be changes to spreads, leverage, margin requirements or trading limits for MT5 Financial accounts. Please make sure that you have sufficient funds to sustain your positions through potential changes in the market conditions.

All of these adjustments depend on our liquidity providers and other market participants, which means more changes might occur. While we try our best to keep restrictions to the minimum, we encourage you to closely monitor your trades during the affected period.

Please contact us if you have any questions.
Deriv's Terms and conditions

This is where you’ll find information about our legal policies and how they apply to you. The documents linked below collectively form our standard terms of use (the “Terms”).

It’s important that you make yourself aware of these Terms and agree to them before using any of our websites, products, or services.
general-terms.pdf
86.7 KB
General terms of use
What you’re agreeing to when you sign up to use Deriv
trading-terms.pdf
84.6 KB
Trading terms
Rules for making trades on any Deriv trading platform
funds-and-transfers.pdf
88.9 KB
Funds & transfers
Terms that govern keeping and transferring funds in Deriv and the bonuses you might get.
security-and-privacy.pdf
70.6 KB
Security & privacy
How we use and protect the information you give us
risk-disclosure.pdf
69.2 KB
Risk disclosure
A notice to help you understand the risks that might arise when you trade on Deriv
deriv-(fx)-ltd.pdf
57.2 KB
Additional terms
Additional terms and restrictions for Deriv clients in certain countries
deriv-investments-(europe)-limited.pdf
95.8 KB
Additional terms
Additional terms and restrictions for Deriv clients in certain countries
We will be updating our MT5 server on Sunday, 15 November 2020 at 08:00 am GMT to increase capacity and improve performance. There will be a downtime that may last up to 2 hours, during which all trading activities and fund transfers to MetaTrader 5 accounts will be unavailable.

Please review your open positions and modify them as necessary, because you may not be able to do so once the maintenance starts.

Our services will resume as soon as the update is complete.
We will be performing scheduled maintenance on our website on Tuesday, 17 November 2020 at 02:30 am GMT.

You’ll be able to continue trading as usual, but your MT5 dashboard will be unavailable for up to 30 minutes. During this time, you will not be able to make deposits and withdrawals or make any changes to your account settings.

Our services will resume as soon as the maintenance is complete.
Just to let you know our cashier will be down for scheduled maintenance on Monday, 23 November at 3.00 pm GMT. This may take up to one hour to complete.

Your open positions will be unaffected and you can continue trading with the funds in your account. However, please ensure that you have enough funds in your account to support your positions during the scheduled maintenance, as deposits and withdrawals will not be possible during this time.

Our cashier will be back online as soon as the maintenance is completed.
🖖
Hi Everyone,

We’re pleased to announce that we are changing our deposit address formats for BTC and LTC from P2SH SegWit to the bech32 SegWit. This change will lower transaction fees and speed up transaction processing.
This change will happen between 22 December 2020 and 29 December 2020. This will not impact your trading activities.


If you have any questions, contact us via live chat.
We are experiencing interruptions to our MT5 service, ranging from short and partial service degradation to a temporary trading outage. I know the frustration this has caused Deriv customers, and for that, I apologise. Please know that our team is working around the clock to resolve these issues.

Because of unprecedented demand for our MT5 service, our main MT5 server has come under severe loads. To help with this, we have added new access servers to improve availability. We are also adding several supplementary trading servers that will handle new accounts by geographic regions; this will aim to balance loads among our servers.

Rest assured that providing a seamless trading experience remains our top priority. Our customers are of paramount importance to us; and we endeavour to keep you as updated as we can throughout this process.