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Get a jumpstart into writing simple, user-friendly procedures even if you’ve never written one before. Is this course for you? What you’ll learn What’s the difference between a procedure, policy and instruction. Why are procedures important for your business.…

Mastering crucial conversation, How to control your emotions during difficult conversation. Handling difficult talking. A difficult conversation is any conversation in which there are strong differences of opinion between two people and has the potential…

Learn How To Unleash Your Voice To Transform Your Life Are you tired of letting fear or anxiety hold you back from expressing yourself and speaking up in various situations? Whether it’s conversations with peers, presentations at work, or public speaking…

Elevate your communication and conflict resolution skills Unlock the power of effective communication and conflict resolution through the transformative principles of Verbal Aikido. In this comprehensive course, you will delve into the art of using words…

What you need to know about social media in customer service. In today’s digital age, social media has become a primary platform for customer interaction and feedback. The “Social Media Customer Service Excellence” course is designed to equip customer service…

Customer Service for Freelancers: How to Keep Your Clients Happy and Get Them to Commission You Over and Over Again This short course covers customer service and good business sense for freelancers – basically, how to do a good job so clients come back and…

Strengthen organizational communication and engagement with Viva Connections Learn how to use Microsoft Viva Connections to create a centralized hub where your employees can stay connected and access valuable organizational information and resources. What…

Unlock Creative Presentations, Enhance Visuals, Optimize Slide Design, AI Tools for Content and Visuals using ChatGPT 4 About This Class What you’ll learn Master AI-powered content creation with tools like ChatGPT and Sharly AI.. Develop captivating visuals…

Master Detective Fiction Writing: Craft Gripping Plots and Outline Your Novel with ‘Echoes of a Midnight Caller’ Dear Aspiring Detective Fiction Writers, What you’ll learn Mastery of Novel Structure: Learners will gain a comprehensive understanding of novel…