Welcome to the official ClubGG Telegram channel, your source for all ClubGG updates.
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📰 Updates & Notices:
We’ll post:
• Platform updates & Maintenance notices
• New features & Product improvements
• Union Back Office and other management tool updates
📲 Keep your App updated to always have the latest version
🆘 Support & Help: Need assistance with your account or the app? 👉 Official support & FAQ can be found at: https://help.clubgg.com/
🛑 ClubGG Admins and staff will never ask for your password or personal details in Telegram DMs.
We’ll post:
• Platform updates & Maintenance notices
• New features & Product improvements
• Union Back Office and other management tool updates
📲 Keep your App updated to always have the latest version
🆘 Support & Help: Need assistance with your account or the app? 👉 Official support & FAQ can be found at: https://help.clubgg.com/
🛑 ClubGG Admins and staff will never ask for your password or personal details in Telegram DMs.
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Thank you for joining the official ClubGG Telegram channel.
We will be announcing new updates next week.
Stay tuned.
We will be announcing new updates next week.
Stay tuned.
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ClubGG April 15 Update Notes
📅 Maintenance
April 15, 08:00 - 11:00 UTC
Approx. 3 hours
🆕 New
• Custom Prize for Club Tournaments
A new Custom Prize option has been added under Guaranteed Prize. Operators can assign fixed prizes by rank or rank range. Supported prize types include Chips, Membership, Merchandise, and Voucher. Any remaining prize amount not set as Custom Prize will be distributed through the existing Auto Payout method, and configured prize details can be viewed in a tooltip.
• Multi-Day Final Cancel Option
Final tournaments can now be canceled even with registered players, with 4 settlement options:
Refund Buy-in & Fee / Distribute Buy-ins (ICM) / Distribute Remaining Prize Pool (ICM) / No Settlement
⚙️ Improvements
• Tournament Tickets / My Tickets
Players can now check ticket balance, expiration, and usage history more easily.
• WSOP LIVE Tickets
Registration has been updated to a Redeem model, allowing tickets to be redeemed multiple times for the same event. A confirmation screen and Go To WSOP LIVE flow have also been added after redemption.
• PLO Bad Beat Jackpot
AAAA can now be set as a trigger hand for PLO games.
Remember to update your app to enjoy the latest features 🚀
📅 Maintenance
April 15, 08:00 - 11:00 UTC
Approx. 3 hours
🆕 New
• Custom Prize for Club Tournaments
A new Custom Prize option has been added under Guaranteed Prize. Operators can assign fixed prizes by rank or rank range. Supported prize types include Chips, Membership, Merchandise, and Voucher. Any remaining prize amount not set as Custom Prize will be distributed through the existing Auto Payout method, and configured prize details can be viewed in a tooltip.
• Multi-Day Final Cancel Option
Final tournaments can now be canceled even with registered players, with 4 settlement options:
Refund Buy-in & Fee / Distribute Buy-ins (ICM) / Distribute Remaining Prize Pool (ICM) / No Settlement
⚙️ Improvements
• Tournament Tickets / My Tickets
Players can now check ticket balance, expiration, and usage history more easily.
• WSOP LIVE Tickets
Registration has been updated to a Redeem model, allowing tickets to be redeemed multiple times for the same event. A confirmation screen and Go To WSOP LIVE flow have also been added after redemption.
• PLO Bad Beat Jackpot
AAAA can now be set as a trigger hand for PLO games.
Remember to update your app to enjoy the latest features 🚀
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Following the latest update, we identified several issues affecting some users, including:
• certain recurring tables not displaying correctly in the lobby
• inconsistent behavior in parts of Spin & Gold
• shorter-than-expected session timeouts in UBO
A hotfix has now been applied, and we are continuing to monitor the platform closely.
Thank you for your patience. If you are still experiencing any issues, please contact support through our official help channels.
• certain recurring tables not displaying correctly in the lobby
• inconsistent behavior in parts of Spin & Gold
• shorter-than-expected session timeouts in UBO
A hotfix has now been applied, and we are continuing to monitor the platform closely.
Thank you for your patience. If you are still experiencing any issues, please contact support through our official help channels.
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