🔐 2FA Issue Resolved

🇺🇸English:
Hello, dear users!

We’re happy to let you know that the 2FA (two-factor authentication) issue has been resolved for those who were experiencing it.

✅ If you still haven’t received your confirmation email, please:
📬 Check your “Spam” or “Promotions” folders, as sometimes the email may land there.

Thank you for your patience and continued support! 🙏

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🔐 Problema de 2FA Resolvido

🇧🇷Portuguese (Brazil):
Olá, caros usuários!

Temos o prazer de informar que o problema de 2FA (autenticação de dois fatores) foi resolvido para quem enfrentava essa dificuldade.

✅ Se você ainda não recebeu seu e‑mail de confirmação, por favor:
📬 Verifique suas pastas de “Spam” ou “Promoções”, pois às vezes o e‑mail pode acabar indo para lá.

Agradecemos pela sua paciência e pelo seu apoio contínuo! 🙏

🇺🇸English:
🚨 We’re experiencing some technical issues and sincerely apologize for the inconvenience.
Our team is working to resolve the problem as quickly as possible.

🇧🇷Portuguese (Brazil):
🚨 Estamos enfrentando alguns problemas técnicos e pedimos sinceras desculpas pelo inconveniente.
Nossa equipe está trabalhando para resolver o problema o mais rápido possível.

✅ We’re Back Online!

The maintenance is complete, and all services are now restored.
Thank you for your patience and understanding during the downtime!

– XCloud Team 💚

💬 Also, feel free to drop a comment:

What do you like or dislike?

🚀 XCloud Roku Updated – Version 2.9.8 is Now Live!

We’re happy to announce that the XCloud Roku app has been updated to version 2.9.8, and it includes important fixes — especially for issues frequently reported by our users:

1️⃣ Sunday playback issues have been fully resolved.
2️⃣ The "Recently Added Movies" list now appears correctly in the menu page.

Make sure your app is updated and enjoy the improved experience!
Thank you for being part of the XCloud community. 💚

🇺🇸 [EN] New Update Available for XCloud Smart TV (v1.14.2)
Hey everyone! We’ve just released a new update for XCloud Smart TV — version 1.14.2 Here's what’s new:
1️⃣ Fixed issue with category reordering We saw your comments in XCLOUD Official, and this issue is now resolved.
2️⃣ Auto Update integrated for Android TV Once this version reaches the users, future updates will trigger a popup, prompting users to download the latest version. Updates will be delivered via a server-hosted Android APK.
3️⃣ Sleep mode issue resolved on Android TV Previously, the app would go into sleep mode while watching a movie. That usually required TV-level configuration, but now it's handled automatically — no extra setup needed.
📦 Version: 1.14.2
Thanks for your continued feedback and support! 💙

🇧🇷 [PT-BR] Nova Atualização Disponível para XCloud Smart TV (v1.14.2)
Fala, pessoal! Acabamos de lançar uma nova atualização para o XCloud Smart TV — versão 1.14.2 Confira as novidades:
1️⃣ Problema com reordenação de categorias resolvido Vimos os comentários no XCLOUD Official e já corrigimos isso.
2️⃣ Auto Update integrado para Android TV A partir desta versão, quando estiver disponível, os usuários verão um aviso para baixar a nova versão. As atualizações serão distribuídas via um APK hospedado no servidor.
3️⃣ Problema de modo Sleep resolvido no Android TV Antes, o app entrava em modo de espera durante a reprodução de filmes. Agora isso é resolvido automaticamente — sem necessidade de ajustes manuais na TV.
📦 Versão: 1.14.2
Obrigado pelo apoio e feedback de sempre! 💙

Hello everyone.

🇺🇸English:
🔧 We would like to inform you that the login issue encountered in the Roku application has now been resolved.

📺 Additionally, the audio issue on the menu page of the Android TV app — which occurred when navigating back from a live channel — has also been fixed.

We apologize for any inconvenience these issues may have caused and appreciate your continued support and understanding.

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🇧🇷Portuguese (Brazil)։
🔧 Gostaríamos de informar que o problema de login encontrado no aplicativo Roku foi resolvido.

📺 Além disso, o problema de áudio na página do menu do aplicativo Android TV — que ocorria ao retornar de um canal ao vivo — também foi corrigido.

Pedimos desculpas por qualquer inconveniente causado e agradecemos pelo apoio e compreensão contínuos.

🇺🇸English:

📺 New Update for XCloud TV – Version 1.15.1

We’re excited to announce a new update for XCloud Smart TV!

💬 Over the past few weeks, many users in the XCLOUD Official community requested support for accented letters in the on-screen keyboard — and we’ve listened.

✅ What’s New in Version 1.15.1:
🔤 Accented Letters Support Added (e.g., á, é, ç, ñ, ü, etc.)
This feature is especially useful for users typing in languages such as Portuguese, French, Spanish, and others that use special characters.

🛠️ This improvement aims to make login, search, and other text inputs much easier and more accurate for our international users.

Thank you for your continued feedback and support!

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🇧🇷Portuguese (Brazil)։

📺 Nova Atualização para o XCloud TV – Versão 1.15.1

Estamos felizes em anunciar uma nova atualização para o XCloud Smart TV!

💬 Nas últimas semanas, muitos usuários da comunidade XCLOUD Official pediram o suporte a letras acentuadas no teclado da TV — e nós atendemos!

✅ Novidades da Versão 1.15.1:
🔤 Teclado com Suporte a Letras Acentuadas (ex: á, é, ç, ñ, ü, etc.)
Esse recurso é especialmente útil para quem digita em idiomas como português, francês, espanhol, entre outros que usam caracteres especiais.

🛠️ Essa melhoria torna o login, a busca e outras digitações muito mais fáceis e precisas para nossos usuários internacionais.

Agradecemos pelo seu feedback e apoio contínuo!

📢 Great News!

The XCloud TV app is now officially approved on Amazon Appstore! 🎉

This means you can now download and use the app directly on supported Amazon devices with full functionality.

We’re continuing to expand platform support to make XCloud even more accessible.

Thank you for your patience and support!

– XCloud Team 💚

______________________________

📢 Ótima notícia!

O aplicativo XCloud TV foi oficialmente aprovado na Amazon Appstore! 🎉

Agora você pode baixar e usar o app diretamente em dispositivos compatíveis da Amazon com toda a funcionalidade.

Estamos expandindo continuamente o suporte a plataformas para tornar o XCloud ainda mais acessível.

Agradecemos pela paciência e pelo apoio de sempre!

– Equipe XCloud 💚

📢 New in XCloud – Activate Devices Without a Playlist! 🚀

Previously, to add or activate a device, you had to provide a playlist or DNS server credentials with a username and password.
Now, we’ve introduced a new feature that lets you activate a device without providing a playlist.

💡 How It Works:

When adding or activating a device in the panel, you’ll now see a new field: "The device uses its own playlist".
When enabled, the device will open a menu page where you can:
Enter playlist details manually
Or scan a QR code that takes you to a webpage for faster playlist entry
This option is designed for cases where the device decides which playlist it wants to use.

⚠️ Note: In this mode, playlists are not synchronized.

Roku: 2.10.1
Mobile: 2.7.1
Smart TV: 1.16.1
Reseller Panel: 1.12.1

– XCloud Team 💚

👋 Hello XCloud Community!
We’re excited to share that XCloud has been Updated with powerful new features! 🚀

✨ New Functionalities
1️⃣ Flexible Activation Options
- Now you can activate devices for 1 | 3 | 6 | 12 months or choose Lifetime activation directly from the Provider Panel.

2️⃣ Sports Widget + Recently Added Content
- On Smart TV menu pages, users can now see a Sports widget and Recently Added content.
- Providers can control this feature via PMS → Settings → Device Config → Show Sport widget.

3️⃣ Reactivation of Deactivated Devices
- Devices can now be reactivated more easily:
a) Without using credits – if the device had been activated and deactivated during its time period.
b) For the selected new period + any unused time – if the device had been activated before and then deactivated.

🔄 Updated Versions
Smart TV: 1.17.1
PMS: 1.14.1
API: 1.2.7
Roku: 2.11.2 (In progress – update pending, we’ll share once it’s live)

💚 Stay tuned, more improvements are on the way!

— XCloud Team

📢 Important Update – XCloud Credits Pricing

Dear XCloud Community,
We’d like to inform you that XCloud credit prices have recently changed. We understand some of you feel this update is expensive, but let us explain the reasons and the value behind it.

✨ Why the Change?
Over the past months, XCloud has been significantly upgraded:
Many new features and integrations have been added.
- Resellers now have flexible activation options: 1, 3, 6, 12 months or even LIFETIME.
- Credits are used more efficiently:
- When a device is activated (1, 3, 6, or 12 months) and later deactivated, you don’t lose another credit when reactivating it. You will be able to fill the remaining time for FREE.
- Even if a yearly activation was used for a shorter time, you can reactivate the same device later without spending an additional credit.
✅ This brings huge advantages for resellers and protects your investments.

⚖️ Our Main Goal
We want to keep XCloud’s pricing stable and competitive in the market. Unfortunately, there are providers who try to undercut the market with cheap but low-quality services. Our responsibility is to protect the value of a high-quality product and ensure resellers and users get the best long-term experience.

🙏 We kindly ask for your understanding and support. Even more features and improvements are on the way!
👉 Below you can check the new pricing structure.

— XCloud Team 💚

🇺🇸English:

🚨September Cloud Sale – Limited Time Offer!:🚨

Use promo code #SeptemberCloudSale to unlock exclusive discounts on cloud credits:


📆 Valid until: 30/09/2025

📲 Chat now to buy or ask questions:

👉 Telegram: Chat Now

👉 WhatsApp: Chat Now

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🇧🇷Portuguese (Brazil):

🚨Promoção de Setembro – Oferta por Tempo Limitado!:🚨

Use o código promocional #SeptemberCloudSale para obter descontos exclusivos em créditos de nuvem:


📆 Válido até: 30/09/2025

📲 Fale conosco agora para comprar ou tirar dúvidas:

👉 Telegram: Fale Agora

👉 WhatsApp: Fale Agora