Dear Valued Customers, Partners, and Agents!

Press Release: Regarding the outcome of the meeting between Easy Trip & Visa shareholders concerning the defamatory and slanderous behavior of Mr. Shumaev Artem (Passport Number: 7****5410) towards our company.
Mr. Shumaev Artem's actions were carried out as follows:
On July 11, 2025, we published a post on our media channels announcing the following:
* We would cease providing overstay services to new clients but would continue to handle existing overstay cases.
* In Nha Trang - Khanh Hoa, all foreigners with an expired visa (even for one day) would be deported from Vietnam and banned from re-entering for three years.
Link to the post: https://t.me/visaEASYTRIP/23
On July 12, 2025, Mr. Shumaev Artem used the content of our post without our consent to mislead his clients by claiming that our business operations were fraudulent and dubious, and that we were liars:
* He alleged that we had charged clients $4,200 each for overstay services, claiming we were a fraudulent organization.
* He stated that "overstaying for even one day" would not result in deportation and implied that we had fabricated this information to deceive clients into using our high-priced services.
This misinformation severely damaged our reputation. As a result, many agents and clients left us. According to Easy Trip & Visa's internal revenue report, the estimated drop in sales following this incident was approximately $60,000, compared to previous months and the same period in 2023 and 2024. The Easy Trip & Visa brand has been seriously impacted.
We would like to affirm the following:
* All press releases from Easy Trip & Visa are supported by verifiable sources. In this specific case, please refer to the electronic newspaper from the Khanh Hoa Provincial Police: https://congan.khanhhoa.gov.vn/vi/truc-xuat-nguoi-nuoc-ngoai-vi-pham-phap-luat-xuat-nhap-canh
* Our internal financial reports confirm that we have never charged more than $1,000 for overstay services. The allegations that we provide overstay services for $4,200 are completely false.
* We previously posted a warning regarding Mr. Artem's behavior. However, to this day, we have not received any apology from him.
Link to the post warning against the defamation: https://t.me/visaEASYTRIP/36
* We have sufficient evidence to file a lawsuit and demand compensation for the completely false and slanderous claims made by Mr. Shumaev Artem against Easy Trip & Visa.
Based on Article 101 of Decree 15/2020/ND-CP
Article 156 of the Penal Code of the Socialist Republic of Vietnam, we request that the Khanh Hoa People's Procuracy bring this case to the Khanh Hoa People's Court to protect our company's legal rights and interests. We demand that Mr. Shumaev Artem be prosecuted for criminal liability and be required to compensate our company. We also request a broader investigation into all of his illegal business activities and any individuals or organizations involved in this matter.
Dear Valued Customers, Partners, and Agents,
We deeply regret that this incident has led to a decline in your trust in the Easy Trip & Visa brand. We apologize for not providing timely clarification. We are committed to doing better in the future.

Legal Team
Communications Team
Easy Trip & Visa