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When a consumer electronics company needed to improve NPS, we implemented an AI-accent neutralization capability to assist with accent issues in real-time that resulted in 26% improvement, better quality of calls, and engagement with customers.

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The TP Business Insights Lab's Global Survey reveals that 39% of customers in the automotive industry feel AI bots lack empathy, highlighting the continued importance of emotional intelligence for better customer experience. Read our blog to learn more: https://bit.ly/4gBRHWo

TP's Vice-President of Client Solutions, Travel and Hospitality Ana Vergara shares her insights with Customerland readers about the AI tools and trends that will reshape customer experience in the travel and hospitality industry in 2025. Read the article: https://bit.ly/4a9OXgA

Sanas & TP: Revolutionizing Customer Experience Together
What Does This Mean for Customer Experience?

- Real-Time Accent Softening
- AI-Driven Clarity
- Seamless, Human, Empathetic Experiences

Contact us to learn more! https://bit.ly/4iRsOXe

In a recent interview with Verdict Magazine, Thomas Mackenbrock, Deputy Chief Executive Officer of TP, shared how we’re not just adopting AI, we’re embedding it into the DNA of how we operate to transform the future of CX.
Read the full article https://bit.ly/4i8ph6p https://bit.ly/426YCAG

The APAC market is evolving fast! 🌏 Discover key trends shaping the service sector in 2025 and beyond, from digital acceleration to workforce transformation. Read more on what’s next. ➡️ http://spr.ly/6015FLCed

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Equality. Inclusion. Opportunity. At TP, we champion diversity and create an inclusive environment where everyone has a chance to grow, succeed, and lead. http://spr.ly/6013FLCcv

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Teleperformance is now TP! With a refreshed brand identity, we’re embracing innovation, agility, and a future-forward approach. Discover what this evolution means for our people, clients, and communities. 🔗 http://spr.ly/6017F7Yit

See how TP is revolutionizing the way businesses connect with customers through cutting-edge strategies and tech. http://spr.ly/6017F7lP7

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Browse our library of documentaries and other content that highlights employee experiences and team collaborations. Discover the heart of TP on our YouTube channel: http://spr.ly/6018F7lII

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Winning together with TP! 🏆 We’re proud to create success stories with our clients every day. Explore more: http://spr.ly/60162XLym

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