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New feature Alert π¨
Direct Messaging
Now, you can take control of the conversation and speak to your users personally! With direct messaging, you can bypass the automation bot builder process and craft custom messages tailored to each user's needs and preferences.
Direct Messaging
Now, you can take control of the conversation and speak to your users personally! With direct messaging, you can bypass the automation bot builder process and craft custom messages tailored to each user's needs and preferences.
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π New Feature Alert: Human Handoff Node! π
Exciting news for all our chatbot enthusiasts! Weβre thrilled to introduce a game-changing addition to our chatbot builder - the Human Handoff Node. π€β‘οΈπ€
This innovative feature is here to bridge the gap between automation and personal touch. Whenever your customers express the desire to speak with a real person, the Human Handoff Node swiftly notifies the bot owner. It ensures that your clients always have the option for a human connection, enhancing customer satisfaction and streamlining your support process.
Start integrating this powerful node into your chatbots today and take your customer service to the next level!
Feel free to adjust the tone and details to match your channelβs usual communication style!
Exciting news for all our chatbot enthusiasts! Weβre thrilled to introduce a game-changing addition to our chatbot builder - the Human Handoff Node. π€β‘οΈπ€
This innovative feature is here to bridge the gap between automation and personal touch. Whenever your customers express the desire to speak with a real person, the Human Handoff Node swiftly notifies the bot owner. It ensures that your clients always have the option for a human connection, enhancing customer satisfaction and streamlining your support process.
Start integrating this powerful node into your chatbots today and take your customer service to the next level!
Feel free to adjust the tone and details to match your channelβs usual communication style!
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Get ready for Bulk Messaging with Image & Link Button support. Transform how you connect with your audienceβdirectly through your bot.
Full details tomorrow!
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What's New?
Direct Engagement: Send a personalized message to every user who has interacted with your bot. Whether it's 10 or 10,000 contacts, reach them all directly through the bot.
Visual Appeal: Grab attention instantly by including images in your messages. A picture is worth a thousand words, and now you can make your bulk messages more engaging than ever!
Actionable Links: Drive traffic and action with customizable link buttons. Whether you're promoting a new product, sharing your latest blog, or inviting feedback, make it simple for users to take the next step.
Why It Matters?
Increased Engagement: Personalized, direct messages mean higher engagement rates. Your message doesn't just land; it resonates.
Versatility: From announcements to promotions, and everything in between, tailor your message to fit your campaignβs needs.
Efficiency: Save time and effort with a streamlined process. Sending bulk messages is now as simple as a few clicks.
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Conversation Archiving!
Thanks to a fantastic suggestion by our user (thank you for the idea!), you can now archive conversations to tidy up your default view.
Keen to look back at archived messages? Just tweak your filters.
Conversations pop back into your active list with any new message, keeping you connected seamlessly.
Plus, when sending bulk messages, you can opt to exclude archived users, ensuring precision in your outreach.
We're always eager to hear from our community, so keep those brilliant ideas coming. Together, we're enhancing our chat experience every day!
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Enhance Your Chatbot with Variables: A Teleform Tutorial
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π Exciting News from Teleform!
We're thrilled to unveil our latest features:
1. Ticket System: Now you can manage chats that reach human handoff in their dedicated space called "Tickets." Easily change the status of a ticket to "In Progress" or "Done," and assign it to another member within your organization. Streamline your support process like never before!
2. Organization Support: Teleform now offers premium accounts with organization support. Invite members of your organization to collaborate on your projects and assign them different roles such as agents, editors, or admins. Utilize them effectively within the ticket system to provide exceptional support. You have full control over human handoff, allowing you to specify which members handle certain issues. They'll receive instant notifications in Telegram about new tickets.
Exciting times ahead with Teleform! Explore these features and more to enhance your workflow and elevate your customer support experience. πβ¨
We're thrilled to unveil our latest features:
1. Ticket System: Now you can manage chats that reach human handoff in their dedicated space called "Tickets." Easily change the status of a ticket to "In Progress" or "Done," and assign it to another member within your organization. Streamline your support process like never before!
2. Organization Support: Teleform now offers premium accounts with organization support. Invite members of your organization to collaborate on your projects and assign them different roles such as agents, editors, or admins. Utilize them effectively within the ticket system to provide exceptional support. You have full control over human handoff, allowing you to specify which members handle certain issues. They'll receive instant notifications in Telegram about new tickets.
Exciting times ahead with Teleform! Explore these features and more to enhance your workflow and elevate your customer support experience. πβ¨
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