Desirable skills:
- Extensive technical support experience;
- Excellent communications skills;
- Problem-solving skills;
- Upper-Intermediate English;
- Ability to provide step-by-step technical help, both written and verbal;
- Experience of using Zendesk, Atalssian, Github, Slack;
- Hands-on experience with Linux/Mac OS environments;
- Experience of working with docker and/or kubernetes;
- Understanding of monitoring or willingness to learn about it.

What to do 
- Working with community;
- Seek guidance from the engineering team when needed;
- Contribute to documentation, best practices and knowledge base;
- Customer support.

Message queue service.

 - a distribution of NDB Cluster developed and used by Logical Clocks AB. It also contains development branches of RonDB. 

There’s two reasons we’ve written this post. The first is just that we think this stuff is interesting, and that the world can always use another detailed case study. The second, though, is that the work we’re going to describe is now part of our public API, and you can piggyback your own application metrics on top of ours. Our hope is, the more we describe this stuff, the more likely you are to get value out of it.