UTOPIA tweet-UTOPIA Network Outage Notification for 9/23/2021 - Footprint PA001
DESCRIPTION: Lost 5 redundant core link on RCS-PA001-R going to RCS-LI001-Y and RCS-OR021-R. Also three business customers are down. Field services is at the cabinet in Payson troubleshooting the fiber to determ
DESCRIPTION: Lost 5 redundant core link on RCS-PA001-R going to RCS-LI001-Y and RCS-OR021-R. Also three business customers are down. Field services is at the cabinet in Payson troubleshooting the fiber to determ
UTOPIA tweet-UTOPIA Network Outage Notification for 9/23/2021 - Footprint PA001
UPDATE: The links are down due to a scheduled maintenance by Spanish Fork City. ETR is 6:30 a.m.
UPDATE: The links are down due to a scheduled maintenance by Spanish Fork City. ETR is 6:30 a.m.
UTOPIA tweet-EMERGENCY MAINTENANCE NOTIFICATION: MU016
START: 9/25/21 12:01 am
FINISH: 9/25/21 5:00 am
We have emergency maintenance scheduled for tomorrow morning to repair a fiber cable damaged by a rodent. ~53 customers in this area of Murray City can expect to be down during this time.
START: 9/25/21 12:01 am
FINISH: 9/25/21 5:00 am
We have emergency maintenance scheduled for tomorrow morning to repair a fiber cable damaged by a rodent. ~53 customers in this area of Murray City can expect to be down during this time.
UTOPIA tweet-Our in office phone provider is currently experiencing an outage, so you may experience trouble contacting us via phone. We recommend using the chat function on our website or emailing us at support@utopiafiber.com if you need assistance. Thank you for your patience!
UTOPIA tweet-We are so excited to announce another footprint in West Valley City! Footprint WV036 has been released and with it, an additional 837 addresses are now available to connect to 10 gigs of speed! Sign up today!
https://t.co/H9xzzfS8lD https://t.co/vfWxhm8GVl
https://t.co/H9xzzfS8lD https://t.co/vfWxhm8GVl
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UTOPIA tweet-UTOPIA Network Outage Notification for 10/6/21 - Footprint(s) WV035
DESCRIPTION: UTOPIA has been alerted to an outage in the WV035 footprint(s) in West Valley, UT. Field Services are in transit to the site. There are 11 business customers and 0 residential customers affected.
DESCRIPTION: UTOPIA has been alerted to an outage in the WV035 footprint(s) in West Valley, UT. Field Services are in transit to the site. There are 11 business customers and 0 residential customers affected.
UTOPIA tweet-UTOPIA Network Outage Update: 10/6/21 - Footprint(s) WV035 in West Valley, UT.
UPDATE: UTOPIA is still working to resolve the issue. Thank you for your patience.
ETR: Not yet available
UPDATE: UTOPIA is still working to resolve the issue. Thank you for your patience.
ETR: Not yet available
UTOPIA tweet-UTOPIA Network Outage Update: 10/6/2021 - Footprint(s) WV035 in West Valley, UT.
UPDATE: This outage is due to a fiber cut. Field Services are working on resolving the issue.
ETR: 1:30 PM
UPDATE: This outage is due to a fiber cut. Field Services are working on resolving the issue.
ETR: 1:30 PM
UTOPIA tweet-EMERGENCY MAINTENANCE NOTIFICATION
START: 10/7/21 12:00 am
FINISH: 10/7/21 6:00 am
All customers in the following cities can expect to be down for 3-4 hours during this maintenance to accommodate UDOT extending Legacy Highway
Farmington
Centerville
Layton
West Point
Clear Field
START: 10/7/21 12:00 am
FINISH: 10/7/21 6:00 am
All customers in the following cities can expect to be down for 3-4 hours during this maintenance to accommodate UDOT extending Legacy Highway
Farmington
Centerville
Layton
West Point
Clear Field
UTOPIA tweet-UTOPIA Network Outage Update: 10/6/2021 - Footprint(s) WV035 in West Valley, UT.
UPDATE: This outage is due to a fiber cut. Field Services are still working on resolving the issue.
ETR: 1:30 PM
UPDATE: This outage is due to a fiber cut. Field Services are still working on resolving the issue.
ETR: 1:30 PM
UTOPIA tweet-UTOPIA Network Outage Update: 10/6/2021 - Footprint(s) WV035 in West Valley, UT.
UPDATE: This outage is due to a fiber cut. Field Services are still working on resolving the issue. The new ETR has been pushed out as we are still working to splice the fibers.
ETR: 2:30 PM
UPDATE: This outage is due to a fiber cut. Field Services are still working on resolving the issue. The new ETR has been pushed out as we are still working to splice the fibers.
ETR: 2:30 PM
UTOPIA tweet-UTOPIA Network Outage Resolution - 10/6/2021 - Footprint(s) WV035 in West Valley, UT.
RESOLVED: The outage has been resolved. All services have been restored. Fiber cut has been repaired.
RESOLUTION TIME: 1:47 PM
RESOLVED: The outage has been resolved. All services have been restored. Fiber cut has been repaired.
RESOLUTION TIME: 1:47 PM
UTOPIA tweet-IMPORTANT UPDATE:
This Maintenance Time has been moved to 10/8.
START: 10/8/21 12:00 am
FINISH: 10/8/21 6:00 am
The rest of the information is the same. Please contact us if you have any questions.
This Maintenance Time has been moved to 10/8.
START: 10/8/21 12:00 am
FINISH: 10/8/21 6:00 am
The rest of the information is the same. Please contact us if you have any questions.
UTOPIA tweet-UTOPIA Network Outage Notification for 10/07/2021 - Footprint(s) WV024
DESCRIPTION: UTOPIA has been alerted to an outage in the WV024 footprint(s) in West Valley, UT. Field Services are in transit to the site. There are 3 business customers and 119 residential customers affec
DESCRIPTION: UTOPIA has been alerted to an outage in the WV024 footprint(s) in West Valley, UT. Field Services are in transit to the site. There are 3 business customers and 119 residential customers affec
UTOPIA tweet-UTOPIA Network Outage Resolution - 10/07 - Footprint(s) WV024 in West Valley, UT.
RESOLVED: The outage has been resolved. All services have been restored. The outage was due to a power issue in the cabinet.
RESOLUTION TIME: 2:20 PM
RESOLVED: The outage has been resolved. All services have been restored. The outage was due to a power issue in the cabinet.
RESOLUTION TIME: 2:20 PM
UTOPIA tweet-UTOPIA Network Outage Notification for 10/11/2021 - Footprint(s) OR023
DESCRIPTION: UTOPIA has been alerted to an outage in the OR023 footprint(s) in Orem, UT. Field Services are in transit to the site. There are 0 business customers and 23 residential customers affected. Up
DESCRIPTION: UTOPIA has been alerted to an outage in the OR023 footprint(s) in Orem, UT. Field Services are in transit to the site. There are 0 business customers and 23 residential customers affected. Up
UTOPIA tweet-UTOPIA Network Outage Resolution - 10/11/21 - Footprint(s) WV023 in West Valley City, UT.
RESOLVED: The outage has been resolved. All services have been restored. Customers were moved from failed equipment.
RESOLUTION TIME: 1:00 PM
RESOLVED: The outage has been resolved. All services have been restored. Customers were moved from failed equipment.
RESOLUTION TIME: 1:00 PM
UTOPIA tweet-MAINTENANCE NOTIFICATION:
START: 10/14/2021 12:00 am
FINISH: 10/14/2021 6:00 am
We have a planned maintenance window scheduled for tonight to accommodate the UDOT widening US-89 at Cherry Lane in Layton UT. 280 residential customers across multiple ISPs will be affected.
START: 10/14/2021 12:00 am
FINISH: 10/14/2021 6:00 am
We have a planned maintenance window scheduled for tonight to accommodate the UDOT widening US-89 at Cherry Lane in Layton UT. 280 residential customers across multiple ISPs will be affected.
UTOPIA tweet-MAINTENANCE NOTIFICATION: TR002
START: 10/20/2021 12:00 am
FINISH: 10/20/2021 6:00 am
We have planned maintenance scheduled for tomorrow morning. ~34 customers in this area of Tremonton, UT can expect to be down for approximately 10 to 15 minutes.
START: 10/20/2021 12:00 am
FINISH: 10/20/2021 6:00 am
We have planned maintenance scheduled for tomorrow morning. ~34 customers in this area of Tremonton, UT can expect to be down for approximately 10 to 15 minutes.