Few months ago, we started using Intercom to onboard our new live chat users. We've learned a lot and thought we've share our entire process with you!

Piktochart shares how they built their team of remote workers using trust, motivation, and virtual coffee sessions!

Check out my side project Rejectionathon (discount code: EYFRIENDS), which helps founders get over their fear of rejection.
It’s all very confusing to understand how investors benchmark different...

7 signs that you’re focused on stuff that doesn’t matter, and how to snap out of it.

Smart entrepreneurs are terrified of risk. That's a good thing. In fact, I believe entrepreneurs should actively develop this fear. Nurture it. Use it. In

[Andrew: Excited about today’s guest post! I was recently interviewed by the folks at Reforge, a new company started by my friends Brian Balfour and Susan Su focused on advanced professional education. They asked a great question – how do you interview for…

Купуючи стартап, корпорація отримує технологію, продукт, команду і ринок. Зараз — нова хвиля таких угод. Попередня закінчилася у 2008 році. (Рос.)

Data shows a higher % of annual contracts correlates with lower % churn. Rather than defaulting to a monthly subscription, consider offering annual contracts.

A product roadmap is a powerful tool to describe how a product is likely to grow…

Setting up a company is always a challenge. You need to come up with a good product or service idea, develop this idea in a thoughtful way…

Your key growth metrics are like your super powers. They give you the freedom and certainty to focus your efforts in areas that cause growth, over and over.

On September 2016, I analyzed +50 successful launch on Product Hunt, 20 Days later I participated in getting Startup Patterns +1000 Upvotes…

Real world email open rate examples (including lots of private screenshots). Open rates follow this scale: Low: 0-14%. Medium 15-20%. High 21-25%. See more