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Website https://starc.app
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Everything about working with drafts 🤝

How to create
How to compare
How to highlight revisions

How many drafts does it usually take you to get from an idea to “Cut”?
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❗️Technical maintenance is underway due to a server outage. Some app features may be unavailable.

The latest estimated resolution time provided by the data center is 23:00 (GMT+3) tomorrow, June 3. If it is fixed earlier, we will notify you right away!
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❗️ The server issue remains unresolved — a serious outage has been detected, and we’re working to resolve it as quickly as possible.

Today, June 4, at 22:00 GMT+3, we’ll publish an update on the situation.
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Mail is back up and running — we’ll reply shortly to everyone who wrote to support@starc.app

We’re currently debugging the website. We’ll share daily updates on our sudden repair progress 🫡
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We have restored cloud service and uploaded an update that will restore access to your projects.

Details and download link: https://starc.app/
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Subscriptions have been fixed, so the features should now be available according to your plan.

If your subscription is displayed incorrectly in your account, please write to us via support@starc.app with a screenshot and the email address linked to your account.
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Project export from Story Architect Mobile is working again!

Check it on your device, and if the issue persists, email us at support@starc.app with a screenshot of the error and your device model 🔧
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All app features, as well as the Story Architect website, have been fully restored after the server outage (only the Help Centre needs a little bit of fixing) 🥳

If you’re still experiencing any issues accessing the app, your projects, or certain features on your device, please contact us at support@starc.app, and we’ll look into it!
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If you decide to switch the interface to another language, you can do it in just a couple of clicks — the instructions are in the card 🐾

Please note: some localizations are not 100% translated yet, but you can help bring them to the finish line if you are a native-level speaker of the language. For more details, email us at support@starc.app with the subject line “Interface Translation.”
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If you are a student or faculty member at a film school, you can get 50% off any Story Architect subscription!

To receive the discount, you’ll need to verify your status. Here’s how:

a) Email us at edu@starc.app from an email address associated with your educational institution’s domain;

b) Or send us a photo of your student or faculty ID.

Once your status has been verified, we’ll send you a special promo code that you can use to activate your discounted subscription right away 👍
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Sometimes, apps can conflict with operating systems and start acting up—crashing unexpectedly or behaving abnormally.

For these rare cases, there’s a fairly simple fix: resetting the app data. You’ll find instructions for macOS and Windows below 👇

If you use Windows:
Open Start → Run → type APPDATA → press Enter. A folder will open containing three more folders. One of them should contain a folder named starc — delete that folder.

If you use MacOS:
Go to Finder → Go in the top menu bar → Computer → Users → [Username] → Library. If the Library folder is hidden, show hidden files by pressing Command + Shift + . (period). Then go to Application Support → Story Apps → Story Architect and delete all files from that folder.
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