Speech-to-speech models handle turn-taking naturally but offer limited support for tool-calling or complex reasoning, while production ASR-LLM-TTS voice pipelines offer these capabilities but rely on silence timeouts, which lead to unnatural turn-taking. We present DualTurn, which narrows this gap through generative pretraining on dual-channel conversational audio. The model generates both speakers' future audio autoregressively, implicitly learning conversational dynamics without any labels, and is then fine-tuned to predict interpretable turn-taking signals that map directly to agent actions. DualTurn monitors both channels continuously, anticipating turn boundaries and producing five agent actions. On standard benchmarks, DualTurn (0.5B) outperforms both VAP on agent action prediction (wF1 0.633 vs. 0.389) and a 3.1B audio-text model on word-level turn prediction (AUC 0.930 vs. 0.880), while anticipating turn boundaries earlier with fewer interruptions.

Spoken dialogue is a natural form of human--computer interaction, yet most speech language models remain limited to turn-based operation and lack real-time adaptability, such as user barge-in. Recent duplex speech-to-speech and speech-to-text models reduce latency by replacing multi-stage pipelines, but often compromise speech quality because accurate ASR, interruption handling, and high-fidelity synthesis must be optimized jointly. We propose VoiceChat-TTS, a low-latency, continuous, and streamable text-to-speech model for interactive agents. VoiceChat-TTS is driven directly by LLM text-token streams, supports explicit interruption via control tokens, and produces silence when no textual input is available. The model enables always-on, responsive speech generation while preserving modularity and high speech quality, and it supports mid-utterance interruptions without resetting the KV cache.

Automatic speech recognition (ASR) systems have achieved near-human accuracy on curated benchmarks, yet still fail in real-world voice agents under conditions that current evaluations do not systematically cover. Without diagnostic tools that isolate specific failure factors, practitioners cannot anticipate which conditions, in which languages, will cause what degree of degradation. We introduce WildASR, a multilingual (four-language) diagnostic benchmark sourced entirely from real human speech that factorizes ASR robustness along three axes: environmental degradation, demographic shift, and linguistic diversity. Evaluating seven widely used ASR systems, we find severe and uneven performance degradation, and model robustness does not transfer across languages or conditions. Critically, models often hallucinate plausible but unspoken content under partial or degraded inputs, creating concrete safety risks for downstream agent behavior. Our results demonstrate that targeted, factor-isolated evaluation is essential for understanding and improving ASR reliability in production systems. Besides the benchmark itself, we also present three analytical tools that practitioners can use to guide deployment decisions.

Current full-duplex (FD) spoken dialogue systems can produce fluid interactions, yet it remains unclear whether they can adapt their turn-taking behavior when explicitly instructed. This is critical for real-world deployment, where conversational policies vary across applications (e.g., proactive tutoring vs. passive counseling). We introduce Instruct-FD, an instruction-conditioned benchmark for evaluating controllable turn management in FD systems. To enable this, we develop a human-validated, scalable synthetic pipeline that generates instruction-conditioned conversations, along with a deployment-agnostic multi-turn evaluation protocol and an LLM-based judge. Benchmarking six state-of-the-art full-duplex systems reveals a substantial gap in instruction-following turn management: the best model achieves only 64.4% adherence. Performance is highly uneven across behaviors and scenarios, with proactive behaviors such as model backchanneling and interruption remaining particularly challenging. These findings establish instruction-following turn management as a crucial direction for building adaptable and deployable full-duplex dialogue systems.