We did face some outage during nigh-time with AT&T, that is already fixed. Additional AT&T subnets will be in 1-2 weeks period, we are waiting for GEO DBs to update.
Greetings,
To clarify the situation on Lumen IPs, on September 30th, 5 p.m. EST all Lumen ranges were shut down as Lumen discontinue working with all IP providers. We did our best to move our ranges to a different ISP in a given time, but unfortunately it was not enough time to move such a large block of IPs.
Following solutions for you:
1. You can wait till a new ISP will be announced and your IPs will continue to work, from our side we will refund your waiting time with additional days for your IPs.
2. We are getting today additional AT&T clean IPs, you can contact Live Chat support and ask to move your IPs from Lumen to AT&T.
3. We will fully refund your order, please contact Live Chat support for that.
We are deeply sorry about the current situation, this is out of our control and we’re doing out best to serve our customers the best possible service.
To clarify the situation on Lumen IPs, on September 30th, 5 p.m. EST all Lumen ranges were shut down as Lumen discontinue working with all IP providers. We did our best to move our ranges to a different ISP in a given time, but unfortunately it was not enough time to move such a large block of IPs.
Following solutions for you:
1. You can wait till a new ISP will be announced and your IPs will continue to work, from our side we will refund your waiting time with additional days for your IPs.
2. We are getting today additional AT&T clean IPs, you can contact Live Chat support and ask to move your IPs from Lumen to AT&T.
3. We will fully refund your order, please contact Live Chat support for that.
We are deeply sorry about the current situation, this is out of our control and we’re doing out best to serve our customers the best possible service.
Due to high demand, all pending AT&T orders will be fulfilled in 24 hours.
Lumen Static Residential IPs switching to Windstream ISP this week. Due to high demand, all pending AT&T orders will be fulfilled in 48 hours. We are still waiting when Windstream will plug us into the network.
The LUMEN mess forced all staff to help get those effected clients back up and running as soon as possible, taking them away from other responsibilities in the short term. Luckily issues like that have rarely happened, and we are taking steps to prevent such a massive outage like that in the future spreading risk across many more ISP's and limiting the amount of IP's per ISP. Moving hundreds of thousands of IPs in a 3-4 weeks window is an impossible task, and unfortunately when it comes to ISPs, that is simply how they roll. That said, we are looking to get the backlogs cleaned up.
RCN ISP available for Static Residential IPs. All AT&T orders will be filled in 48 hours.
New locations added! Datacenter IPv4 - United Kingdom, Germany and Brazil!
Additional AT&T subnets was added, sales available again, we are pushing all pending orders in approx. 10min
All RCN & AT&T Static Residential IPs will be delivered in 24 hours from purchase. We are adding more stock.
We are still waiting on additional subnets from AT&T and RCN. I will keep you updated.
RCN and AT&T only pre-sale available. All pre-sale orders will be filled this week.
🔥🔥🔥We starting our Giveaway of 100 Static Residential proxies. Follow us on Twitter and share competition post https://twitter.com/ProxyCheap/status/1461254623197646848
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Waving 👋, there! Don't miss out on your last chance of winning! To win a Free Static Residential 1 of 100 proxies for a month: 1️⃣ Retweet this post 2️⃣ Follow and join @ProxyCheap / discord.gg/ZfHKEeZGYt The competition closes December 18th at 00:00 (PST)…
We are looking for your feedback on additional static residential ISP provider. https://docs.google.com/forms/d/e/1FAIpQLSdyhDq3jkJhwWaJ6LGpMng5avf7f55r7ttTIPDbfCylDeZwtQ/viewform
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Customer Feedback
We would like to thank everyone who is using Proxy-Cheap services. To make our Static Residential proxy service better, we need your feedback. We are looking to add additional ISP to our service, please choose the one you would like to see first.
Additional Comcast ISP Presale starts now! You can order a limited amount of Comcast ISP (Static Residential IP) / https://app.proxy-cheap.com/dashboard/services/proxies/order-wizard/residential
Are you ready for the Black Friday sale? 🤑 🛒 🎉
🎁 BUY 1 and GET 1 FOR FREE! 🎁
We’re are giving proxies for free during this limited time!
⏲ Black Friday sale will start on November 26th, 00:00, till 23:59 EET.
🧾 Rules: https://www.proxy-cheap.com/black-friday-buy-1-proxy-and-get-1-free/
🎁 BUY 1 and GET 1 FOR FREE! 🎁
We’re are giving proxies for free during this limited time!
⏲ Black Friday sale will start on November 26th, 00:00, till 23:59 EET.
🧾 Rules: https://www.proxy-cheap.com/black-friday-buy-1-proxy-and-get-1-free/