Phylex Platforms
139 subscribers
15 photos
53 links
Phylex is a reliable hosting service that takes care of your project and provides prompt and professional support. Trust us for stability and focus on development!
Support hours are from 10:00 - 23:00 (GMT+4) (Exceptions can be made, depending on support
Download Telegram
Dear customers,

I would like to sincerely apologise for the unstable server performance over the past few days. I am really sorry that you have experienced down time and technical problems, especially with the incident that happened a couple of days ago, as well as the outages over the last 24 hours.

You are absolutely right - the quality of service has noticeably dropped due to frequent outages and work on the infrastructure side. This is unacceptable and we realise this.

We are making every effort to improve the stability and reliability of the service. Such situations should not be repeated, and I personally will do everything possible to eliminate their causes and restore trust.

If your server has suffered due to down time, please contact me - I am ready to provide additional compensation. I sincerely understand that my mistakes will not bring you back lost users or downtime, but I will do my best to make it up to you.

Thank you for your patience and support. It really means a lot to us.

Regards,
Ilya
Director and system administrator

@NortexXS
10
I'm seeing partial servers unavailability. Working on a fix
👍3👀1
fixed
🔥4
Please open Telegram to view this post
VIEW IN TELEGRAM
Dear customers!

There is a serious technical problem in our network. The supplier of network equipment unexpectedly switched off part of the infrastructure, as a result of which access to your servers is temporarily unavailable.

We are making every effort to restore serviceability as soon as possible and are already working to resolve the problem.

We apologise for any inconvenience and thank you for your understanding. We will inform you about the completion of the work.

Regards,
Ilya Director and system administrator
🕊3
Network issue solved
All servers now with 30% discounted price on billing as compensation, you can order it now.
Promotion (today - 15 Jun)
4
🎉 Giveaway: €5 Hosting Balance Gift Card! 🎉

We’re giving away a €5 gift card that you can use to pay for hosting services. It’s a great chance to kickstart or support your project!

### How to participate:
1. Subscribe to our channel

### Additional details:
- The giveaway runs until June 15th.
- The winner will be chosen randomly and notified via DM.
- The gift card will be activated on your account after confirming the win.

🍀Don’t miss your chance to win €5 for hosting! Join now and good luck!
Please open Telegram to view this post
VIEW IN TELEGRAM
The issue with connecting to Microsoft servers has been fully resolved.
Minecraft no longer displays public key authentication errors.
Everything is stable now hosting is up and running smoothly.
Thank you for your patience!
Holding?
5
The 9950x may not be available soon, reason for adding the drive, to the server. It won't take long to install. All previous orders will be delivered soon
🔥2
# AMD Ryzen 9 5950X sales back!

We've just restock it, so now you can order it.
https://mgr.phylex.net

We have added a limited offer for 1.30€
1 core
4 ram
25 ssd
150mbit network
🔥3
Observed not a big problem on amd ryzen 9 5950x new, on windows rdp working on a fix
🔥3
Dear customers!

We have started the migration from Intel i9-12900K to AMD Ryzen 9 5950X.

Also, later tonight, we will carry out scheduled maintenance on our network — as part of preparations for the launch of the new AMD Ryzen 9 7950X + 10 Gbit lineup.

Migration is completely free
💰 Your pricing will remain the same — just like with i9-12900K

This switch is due to technical limitations on Intel's side.
Migrating to AMD will allow us to improve the stability and overall quality of our services.
🔥3
There is a problem with access to servers based on Amd Ryzen 9950X processor, we are working on fixing the situation
😁4
We are starting minor technical maintenance on the network. Downtime will be minimal.
in 193.23.221.0/24
😁5
Phylex Platforms
We are starting minor technical maintenance on the network. Downtime will be minimal. in 193.23.221.0/24
The network is up at 193.23.221.0/24.
Terry is working.

We are waiting for the 91.92.70.0/24 network to arrive to launch Amd Ryzen 9950X.
🤡4👍1
Dear Clients,

We are pleased to inform you that all maintenance work on 9950X has been successfully completed, and all servers are now fully operational.

As compensation for the downtime, we have automatically added an extra week of service to your billing period.

Please note that all IP addresses have been changed from the 89.144.60.0/24 range to addresses in the 91.92.70.0/24 range.

These past few days have been challenging for us, but we’ve overcome the issues and are excited to continue providing you with reliable service.
2
We’ve added more payment options for your convenience. You can now choose an alternative method when creating a payment link via Stripe in your billing section.

Available new methods:
— PayPal
— Revolut Pay
— EPS
— Przelewy24
— MobilePay
— Bancontact

Simply create a link and select your preferred payment method.
Dear customers, because of too much demand, we have run out of IP addresses. We are already working on the redistribution of our networks, all the IP addresses ordered by customers will be issued soon.
🔥3
We have resumed server deliveries. For those servers that we delayed in delivery, we have added +2 days to your server.