Up-to-date information on migration status
New isp last night prepared infostructure There's only a little bit left and we'll be fully back online. Completely.
Yes the Amd Ryzen processor lineups were partially lifted yesterday, at the moment there are still issues on the Intel Core i9 12900k.
I am very sorry that it turns out that we are not running at 100%.
Hopefully we will be fully back up and running within the day today.
New isp last night prepared infostructure There's only a little bit left and we'll be fully back online. Completely.
Yes the Amd Ryzen processor lineups were partially lifted yesterday, at the moment there are still issues on the Intel Core i9 12900k.
I am very sorry that it turns out that we are not running at 100%.
Hopefully we will be fully back up and running within the day today.
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Latest Update
Due to certain circumstances, we are forced to discontinue the use of the subnet 64.188.99.0/24.
In the near future, all clients' IP addresses will be replaced with addresses from our secondary pool: 193.23.221.0/24.
Please rest assured that all your servers and data remain fully intact.
We understand that the downtime — lasting over 24 hours — has impacted your services and potentially affected your LSA. We sincerely apologize for the inconvenience.
We are now beginning the migration process to transition services to the new IP pool.
Thank you for your patience and understanding.
Due to certain circumstances, we are forced to discontinue the use of the subnet 64.188.99.0/24.
In the near future, all clients' IP addresses will be replaced with addresses from our secondary pool: 193.23.221.0/24.
Please rest assured that all your servers and data remain fully intact.
We understand that the downtime — lasting over 24 hours — has impacted your services and potentially affected your LSA. We sincerely apologize for the inconvenience.
We are now beginning the migration process to transition services to the new IP pool.
Thank you for your patience and understanding.
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Information on migration
Implemented
Amd Ryzen 9 3900
Planned replacement
Amd Ryzen 9 5950x
Amd Ryzen 7950x
Intel Core i9 12900k
IP addresses may not be displayed in personal cabinet, they will appear later this evening.
Implemented
Amd Ryzen 9 3900
Planned replacement
Amd Ryzen 9 5950x
Amd Ryzen 7950x
Intel Core i9 12900k
IP addresses may not be displayed in personal cabinet, they will appear later this evening.
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We've successfully switched ip in i9-12900K series. If you're having any trouble your service, feel free to message me directly on Telegram — I'll help you out right away!
@NortexXS
or tickets in website mgr.phylex.net
@NortexXS
or tickets in website mgr.phylex.net
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Migration is over. All client servers are online. If there are any problems, please contact me @NortexXS
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Migration complete and Update!
All services are now displaying correctly, and IP addresses are available in your personal cabinet.
🔌 We've moved to a new network, bringing new benefits for you:
— Lower latency (ping)
— Improved DDoS protection
— Better overall stability
⏳ Yes, we were a bit late, but better now than never :)
You can already order your server in Germany — anytime!
If you have any issues with access, don’t hesitate to contact me directly. @NortexXS
All services are now displaying correctly, and IP addresses are available in your personal cabinet.
🔌 We've moved to a new network, bringing new benefits for you:
— Lower latency (ping)
— Improved DDoS protection
— Better overall stability
⏳ Yes, we were a bit late, but better now than never :)
You can already order your server in Germany — anytime!
If you have any issues with access, don’t hesitate to contact me directly. @NortexXS
👍5
We’re constantly working to improve our service and make it more accessible for everyone.
Today, we’re excited to announce the addition of a new payment method for Russian users — Tkassa.
You can now easily pay with bank cards, without the need to use cryptocurrency like before. This update makes the payment process much easier and more convenient.
🛠 Other Updates:
🔹 We’ve brought back servers powered by AMD Ryzen 9 5950X — powerful and reliable solutions for any task.
🔹 Limited stock available — grab yours while supplies last!
Мы продолжаем улучшать наш сервис и делать его ещё доступнее для вас.
Сегодня мы рады сообщить, что добавили новый, удобный способ оплаты для пользователей из России — Tkassa.
Теперь вы можете оплачивать услуги банковскими картами напрямую, без необходимости использовать криптовалюту, как это было ранее. Это сделает процесс оплаты намного проще и комфортнее.
🛠 Дополнительные новости:
🔹 В продаже снова доступны серверы на базе AMD Ryzen 9 5950X — мощные и надёжные решения для любых задач.
🔹 Количество ограничено — успейте заказать, пока в наличии!
https://mgr.phylex.net
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After 15 minutes, expect partial unavailability for ~10 minutes.
starting at 23.00
starting at 23.00
Dear customers,
All systems and services are now fully operational. We have successfully resolved the network issue caused by a BGP session failure.
The root cause was a system error related to an AMD Ryzen processor update. As part of the recovery, we performed a migration and installed a new router, which will allow us to support 10Gbps on servers in the future. We also upgraded our DDoS protection.
Compensation: Clients affected by the issue can receive up to 2 days of compensation. Please message us privately if you were impacted.
Important: The issue has been fully resolved, and no further downtimes are expected.
@NortexXS
All systems and services are now fully operational. We have successfully resolved the network issue caused by a BGP session failure.
The root cause was a system error related to an AMD Ryzen processor update. As part of the recovery, we performed a migration and installed a new router, which will allow us to support 10Gbps on servers in the future. We also upgraded our DDoS protection.
Compensation: Clients affected by the issue can receive up to 2 days of compensation. Please message us privately if you were impacted.
Important: The issue has been fully resolved, and no further downtimes are expected.
@NortexXS
🔥3
Dear customers,
I would like to sincerely apologise for the unstable server performance over the past few days. I am really sorry that you have experienced down time and technical problems, especially with the incident that happened a couple of days ago, as well as the outages over the last 24 hours.
You are absolutely right - the quality of service has noticeably dropped due to frequent outages and work on the infrastructure side. This is unacceptable and we realise this.
We are making every effort to improve the stability and reliability of the service. Such situations should not be repeated, and I personally will do everything possible to eliminate their causes and restore trust.
If your server has suffered due to down time, please contact me - I am ready to provide additional compensation. I sincerely understand that my mistakes will not bring you back lost users or downtime, but I will do my best to make it up to you.
Thank you for your patience and support. It really means a lot to us.
Regards,
Ilya
Director and system administrator
@NortexXS
I would like to sincerely apologise for the unstable server performance over the past few days. I am really sorry that you have experienced down time and technical problems, especially with the incident that happened a couple of days ago, as well as the outages over the last 24 hours.
You are absolutely right - the quality of service has noticeably dropped due to frequent outages and work on the infrastructure side. This is unacceptable and we realise this.
We are making every effort to improve the stability and reliability of the service. Such situations should not be repeated, and I personally will do everything possible to eliminate their causes and restore trust.
If your server has suffered due to down time, please contact me - I am ready to provide additional compensation. I sincerely understand that my mistakes will not bring you back lost users or downtime, but I will do my best to make it up to you.
Thank you for your patience and support. It really means a lot to us.
Regards,
Ilya
Director and system administrator
@NortexXS
❤10
Dear customers!
There is a serious technical problem in our network. The supplier of network equipment unexpectedly switched off part of the infrastructure, as a result of which access to your servers is temporarily unavailable.
We are making every effort to restore serviceability as soon as possible and are already working to resolve the problem.
We apologise for any inconvenience and thank you for your understanding. We will inform you about the completion of the work.
Regards,
Ilya Director and system administrator
There is a serious technical problem in our network. The supplier of network equipment unexpectedly switched off part of the infrastructure, as a result of which access to your servers is temporarily unavailable.
We are making every effort to restore serviceability as soon as possible and are already working to resolve the problem.
We apologise for any inconvenience and thank you for your understanding. We will inform you about the completion of the work.
Regards,
Ilya Director and system administrator
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Network issue solved
All servers now with 30% discounted price on billing as compensation, you can order it now.
Promotion (today - 15 Jun)
All servers now with 30% discounted price on billing as compensation, you can order it now.
Promotion (today - 15 Jun)
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🎉 Giveaway: €5 Hosting Balance Gift Card! 🎉
We’re giving away a €5 gift card that you can use to pay for hosting services. It’s a great chance to kickstart or support your project!
### How to participate:
1. Subscribe to our channel
### Additional details:
- The giveaway runs until June 15th.
- The winner will be chosen randomly and notified via DM.
- The gift card will be activated on your account after confirming the win.
🍀 Don’t miss your chance to win €5 for hosting! Join now and good luck!
We’re giving away a €5 gift card that you can use to pay for hosting services. It’s a great chance to kickstart or support your project!
### How to participate:
1. Subscribe to our channel
### Additional details:
- The giveaway runs until June 15th.
- The winner will be chosen randomly and notified via DM.
- The gift card will be activated on your account after confirming the win.
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Phylex Platforms
🎉 Giveaway: €5 Hosting Balance Gift Card! 🎉 We’re giving away a €5 gift card that you can use to pay for hosting services. It’s a great chance to kickstart or support your project! ### How to participate: 1. Subscribe to our channel ### Additional…
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The issue with connecting to Microsoft servers has been fully resolved.
Minecraft no longer displays public key authentication errors.
Everything is stable now hosting is up and running smoothly.
Thank you for your patience!
Minecraft no longer displays public key authentication errors.
Everything is stable now hosting is up and running smoothly.
Thank you for your patience!
The 9950x may not be available soon, reason for adding the drive, to the server. It won't take long to install. All previous orders will be delivered soon
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