Hello and welcome 👋

We’ve been focused on making Perfect Panel better every day. Along the way, we realized that building great tools is essential, but so is sharing the thinking behind them, how they can help you grow, and where we’re heading next.

So, we decided to create this Telegram channel — a place where you can discover fresh product updates and new features, get helpful tips for using the platform effectively, learn industry insights from the SMM reselling world, and sometimes even catch a preview of what we’re working on before it’s released.

We’re glad to have you with us — and we’ve got a lot to share.

Better data, smarter decisions

Check out the updated Services and Users reports to get a much clearer picture of what’s happening on your panel. See how many users are ordering each service. Check how many orders a single user has placed for a specific service. Spot your biggest profit drivers. And if you're curious about who’s ordering what — there’s a filter for that too.

Does Perfect Panel use AI? 🤖

Everyone’s talking about AI these days — and yes, we use it on the platform too.

Right now, it’s working behind the scenes, quietly filtering spam from tickets in your panels. We’re also training it to write real support replies — starting with our own tickets.

Once the AI can give useful support replies, we’ll let it help you automate ticket replies too.

Marketing boosters for your SMM panel 🚀

We’ve just published a new article about effective marketing tools and strategies.

Take a look — you might find something useful to help you promote your panel.

https://perfectpanel.com/blog/top-5-marketing-boosters-for-smm-businesses

Sort services by rate — across all categories

If you organize services by rate for your users, frequent price changes can mean lots of re-sorting. And doing it one category at a time took time and effort.

That’s why we added a new mass action: you can now sort selected services across multiple categories in one go — low to high or high to low.

Each category is sorted based on what you select. Categories with missing selections won’t be sorted.

Get the full picture on your providers

The new Providers report shows where your money’s going — and what you’re getting in return.

In Chart view, you’ll see how much you’ve spent on each provider, the number of orders per provider, and the total profit they’ve generated.

In Table view, you’ll see daily spending, monthly totals, and a handy filter to focus on specific providers.

It’s a powerful way to track provider spending, check that your deposits match order costs, compare performance, and optimize where your budget goes.

Find it on the Reports page of your admin panel.

Pull orders method in Admin API v2 📦

The Pull orders method is now available in Admin API v2 as an improved version of the getOrders method from the first version of Admin API. It lets you pull orders for manual services across one, several, or all services and update their status to 'Processing' in a single call.

If you’re still using methods from the first version of Admin API, we recommend switching to Admin API v2 for extended order capabilities.

To start using these feature, make sure your Admin API key has the required access in Panels > ( … ) > Admin API v2 settings.

Important news about Admin API

By the end of September, the first version of Admin API will no longer be available.

Over the past months, we’ve been moving all its methods to Admin API v2. Once the migration is complete, you’ll have a single, unified, and upgraded version to work with.

If you’re still using the first version, now’s the perfect time to start switching to v2 and get used to working only with Admin API v2.

Multilanguage support for ticket
forms 🌍

You can now add translations for ticket fields in the form settings — including category, subcategory, and additional fields.

When translations are added, your users will see these fields in their selected language, while you and your staff will always see them in the panel’s default language.

Let users find what they need faster

Make it easier for users to find the services they need — instead of scrolling through a long list, they can now filter by platform right on the ‘New Order’ and ‘Services’ pages.

To set it up, go to the Visual Editor and open the New Order or Services page. Hover over the Card element → ⚙ Settings → turn on Show platforms filter.

You can manage the filter by choosing which platforms to display — and decide whether to use original platform icon colors or your panel’s default style.

New payment details view

We’ve added a new detail view for each payment in the admin area, showing key information to support your daily tasks.

It displays balance before and after the payment, currency conversion rate, structured logs, and key user details with quick links.

Admin API v2 update ⚡

We’ve added 5 new methods to Admin API v2 to help you efficiently manage manual orders, refill and cancel tasks:

Order processing
• Update orders – Update status, start count, remains, and cancel reason for one or more orders in a single request.

Cancel & Refill tasks
• Pull cancel – Retrieve manual cancel tasks in bulk.
• Reject cancel – Reject one or more cancel requests at once.
• Pull refill tasks – Retrieve manual refill tasks in bulk.
• Change refill status – Update the status of multiple refill tasks in a single call.

To start using these methods, make sure your Admin API key has the required access in Panels > (…) > Admin API v2 settings.

Important: If you're now using the Admin API v1 methods, switch to Admin API v2 to avoid disruptions. The first version of Admin API will be deprecated on October 1.

Admin API v2 now lets you update multiple orders or tasks in a single request, reducing the number of API calls, provides stronger security with multi-key access, and lets you control permissions for each method individually.

New theme in the Visual editor

A new theme, Collage, is now available in the Visual editor. It presents a retro collage style with gradients and comes in four ready-to-use color schemes.

Along with adding this theme, we’ve completed a set of improvements that will allow us to deliver more themes to you in the future.