When analyzing a non verbal communication
Anonymous Quiz
94%
look at the combination of all nonverbal messages (cue clusture) from that person
6%
focus on one non verbal message from that person
Facial expression of pharmacists should be:
Anonymous Quiz
94%
encouraging and welcoming
4%
bored and contempt
1%
worried and fearful
2%
blank and emotionless
which is correct regarding proxemics
Anonymous Quiz
87%
stand close enough to ensure privacy but provide comfort distance
7%
none of these choices
4%
should always be as close as possible
2%
should always be as far as possible
the presence of safety glass in the pharmacy counter is considered
Anonymous Quiz
5%
hazard to the pharmacist
5%
enhance communication
11%
safety precaution
79%
barrier to communication
the element that is transmitted between individuals (idea, thought, emotion)
Anonymous Quiz
4%
barrier
7%
The sender
25%
feedback
65%
the message
it may be necessary to speak more quietly
Anonymous Quiz
13%
to patients with hearing difficulty
19%
to patients coming from different cultural background
60%
about embarrassing subjects
8%
when there are barriers to communication
❤1
✨طريقك نحو الرسوب✨
it may be necessary to speak more quietly
🗣️A-It may be necessary to speak more loudly to patients with hearing problems.
🫢B- It may be necessary to speak less loudly to patients when we speak about an embarrassing subject.
🫢B- It may be necessary to speak less loudly to patients when we speak about an embarrassing subject.
❤1
✨طريقك نحو الرسوب✨
⭕️the colors used in the pharmacy’s decor, the lighting, and the uses of space Temperature, humidity and freshness of atmosphere. are important nonverbal communication factors. ⭕️The general appearance within the pharmacy setting conveys nonverbal messages…
enviromental factors affecting communication may include
Anonymous Quiz
8%
staff professional appearance
6%
pharmacy décor
1%
pharmacy cleanliness
84%
all of these choices
A large measure of how you relate to others and how they relate to you
based on
based on
Anonymous Quiz
9%
your verbal communication
7%
your apperance
78%
your non verbal communication
6%
the environment
the speed of speaking must enable the listener to
Anonymous Quiz
5%
none of these choices
81%
understand and remember the message
6%
save as much time as possible
9%
understand the message
to improve weak none verbal communication skills you should
Anonymous Quiz
20%
overcome negative cues (crossing your arms) with positive cues (positive facial expression)
11%
practice your communication skills alone or with your family or friends
5%
recognize how you communicate with others
64%
all of these choices
❤1
maintaining eye contact is important for pharmacists
Anonymous Quiz
5%
to pick up nonverbalcues from the patient
9%
assess patient understanding of the information
8%
to indicate that you are confident with what you are saying
78%
all of these choices
people assign meaning to verbal and non verbal messages based on
Anonymous Quiz
75%
their past experiences and their own defenitions of these elements
7%
none of these choices
12%
the intention of the sender of these messages
5%
they usually ask someone else to interpret for them
✨طريقك نحو الرسوب✨
people assign meaning to verbal and non verbal messages based on
‼️individuals assign meaning to verbal and nonverbal messages based on their past experiences and previous definitions of these verbal and nonverbal elements.
Nonverbal communications are unique because
Anonymous Quiz
8%
they mirror thoughts and feelings constantly
4%
difficult to fake
7%
most of the message in transferred non verbally
82%
all of these choice
👍1
✨طريقك نحو الرسوب✨
Nonverbal communications are unique because
💎1- First, they mirror innermost thoughts and feelings. This mirror effect is constantly at work (non-verbal communication is continuous), whether or not you are conscious of it.
💎2- Second, nonverbal communication is difficult, if not impossible, to “fake” during an interpersonal interaction.
💎3- Third, your nonverbal communication must be consistent with your verbal communication or people will be suspicious of the intended meaning of your message. (Lack of congruence)
💎2- Second, nonverbal communication is difficult, if not impossible, to “fake” during an interpersonal interaction.
💎3- Third, your nonverbal communication must be consistent with your verbal communication or people will be suspicious of the intended meaning of your message. (Lack of congruence)
thelperson reaction to the message can be considered as
Anonymous Quiz
11%
barrier
7%
the message
13%
the sender
69%
feedback