إذا بعدكم مبادين ابدوا ، المادة سعيها 30 ، احنا هم قبل كم ساعة بدينا ونشوف وين تصفى والله كريم
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⭕️Distracting Nonverbal Communication:
👤lack of eye contact.
👤facial expression.
👤body position.
👤tone of voice.
👤lack of eye contact.
👤facial expression.
👤body position.
👤tone of voice.
⭕️the colors used in the pharmacy’s decor, the lighting, and the uses of space Temperature, humidity and freshness of atmosphere. are important nonverbal communication factors.
⭕️The general appearance within the pharmacy setting conveys nonverbal messages to patients. Dirt, clutter, and general untidiness carry negative nonverbal messages.
⭕️The general appearance within the pharmacy setting conveys nonverbal messages to patients. Dirt, clutter, and general untidiness carry negative nonverbal messages.
⭕️the physical characteristics of pharmacy employees also send nonverbal messages to patients. Professional staff should dress appropriately. You want to convey a friendly appearance, but you also want to convey professional competence.
🤝🏻Gesture: Hand gestures in particular are useful when emphasizing a point or to help to describe something and can greatly enhance communication and improve understanding.
the most important element in
paralanguage is
paralanguage is
Anonymous Quiz
19%
body language
6%
volume
74%
tone
2%
speed
the person who transmits a message to another person is called
Anonymous Quiz
9%
the reciever
14%
the message
74%
the sender
3%
barrier
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When analyzing a non verbal communication
Anonymous Quiz
94%
look at the combination of all nonverbal messages (cue clusture) from that person
6%
focus on one non verbal message from that person
Facial expression of pharmacists should be:
Anonymous Quiz
94%
encouraging and welcoming
4%
bored and contempt
1%
worried and fearful
2%
blank and emotionless
which is correct regarding proxemics
Anonymous Quiz
87%
stand close enough to ensure privacy but provide comfort distance
7%
none of these choices
4%
should always be as close as possible
2%
should always be as far as possible
the presence of safety glass in the pharmacy counter is considered
Anonymous Quiz
5%
hazard to the pharmacist
5%
enhance communication
11%
safety precaution
79%
barrier to communication
the element that is transmitted between individuals (idea, thought, emotion)
Anonymous Quiz
4%
barrier
7%
The sender
25%
feedback
65%
the message
it may be necessary to speak more quietly
Anonymous Quiz
13%
to patients with hearing difficulty
19%
to patients coming from different cultural background
60%
about embarrassing subjects
8%
when there are barriers to communication
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✨طريقك نحو الرسوب✨
it may be necessary to speak more quietly
🗣️A-It may be necessary to speak more loudly to patients with hearing problems.
🫢B- It may be necessary to speak less loudly to patients when we speak about an embarrassing subject.
🫢B- It may be necessary to speak less loudly to patients when we speak about an embarrassing subject.
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✨طريقك نحو الرسوب✨
⭕️the colors used in the pharmacy’s decor, the lighting, and the uses of space Temperature, humidity and freshness of atmosphere. are important nonverbal communication factors. ⭕️The general appearance within the pharmacy setting conveys nonverbal messages…
enviromental factors affecting communication may include
Anonymous Quiz
8%
staff professional appearance
6%
pharmacy décor
1%
pharmacy cleanliness
84%
all of these choices
A large measure of how you relate to others and how they relate to you
based on
based on
Anonymous Quiz
9%
your verbal communication
7%
your apperance
78%
your non verbal communication
6%
the environment
the speed of speaking must enable the listener to
Anonymous Quiz
5%
none of these choices
81%
understand and remember the message
6%
save as much time as possible
9%
understand the message