Only individual submissions will be accepted. Individuals may submit only up to two abstracts across all thematic issues.
The abstracts will be reviewed as they are submitted and once an abstract is submitted, revision to the text either grammatically or content wise is not allowed.
Abstracts submitted to or presented at other national or international conferences may be submitted. However, the presenter shall clearly indicate with its submission the details of its previous presentation status.
Abstracts must be submitted via email to nega.gerbaba@unwomen.org and maija.santalahti@unwomen.org. Upon receiving the abstracts, you will receive a confirmation email.
The decision of the selection committee in relation to the paper selection process is final. The selection will be made by 27 October at the latest and communicated via email.
Key dates and deadlines
Call for Abstracts opens: 17 October 2021
Call for Abstracts closes: 29 October 2021
Notification to authors: 3 November 2021
Submission of final Presentation Paper: 15 November 2021
Logistical arrangements: 16-18 November 2021
Presentation of the papers at the Women, Peace and Security Agenda: Enhanced Participation of Women in Peace and Conflict Resolution in Ethiopia workshop in Addis Ababa: 22-23, November 2021
Terms and Conditions
Submission of abstracts implies the author’s agreement to publish the abstract in all Conference publications including UN Women website.
Acceptance of abstracts does not imply any payment from UN Women. However, UN Women will cover the costs of travel, accommodation and meals for the selected presenters for the duration of the workshop. In addition, the selected papers will receive an award of 30,000 ETB. The award will be given upon final presentation of the paper as a lump sum amount.
#jointelegram https://t.me/adhtechdk
The abstracts will be reviewed as they are submitted and once an abstract is submitted, revision to the text either grammatically or content wise is not allowed.
Abstracts submitted to or presented at other national or international conferences may be submitted. However, the presenter shall clearly indicate with its submission the details of its previous presentation status.
Abstracts must be submitted via email to nega.gerbaba@unwomen.org and maija.santalahti@unwomen.org. Upon receiving the abstracts, you will receive a confirmation email.
The decision of the selection committee in relation to the paper selection process is final. The selection will be made by 27 October at the latest and communicated via email.
Key dates and deadlines
Call for Abstracts opens: 17 October 2021
Call for Abstracts closes: 29 October 2021
Notification to authors: 3 November 2021
Submission of final Presentation Paper: 15 November 2021
Logistical arrangements: 16-18 November 2021
Presentation of the papers at the Women, Peace and Security Agenda: Enhanced Participation of Women in Peace and Conflict Resolution in Ethiopia workshop in Addis Ababa: 22-23, November 2021
Terms and Conditions
Submission of abstracts implies the author’s agreement to publish the abstract in all Conference publications including UN Women website.
Acceptance of abstracts does not imply any payment from UN Women. However, UN Women will cover the costs of travel, accommodation and meals for the selected presenters for the duration of the workshop. In addition, the selected papers will receive an award of 30,000 ETB. The award will be given upon final presentation of the paper as a lump sum amount.
#jointelegram https://t.me/adhtechdk
#kabajamtoota_Obboleewwankoo
Akkuma beekamu hanga danddeettii keenyaa#Odeeffannoo hojiif kanneen biroo isin biraan gahaa #jiraachuu keenya ni beektu #Namni Kam #Hiriyaasa_Maatiisaaf #Hanga nama#1oniif #Odeeffannoo hojii kana qooduu qaba
#Namootni keenya iddoo jiranii #Odeeffannoo argachuu qabu
#Kanaaf nama 10 niif #Invite gochuun deeggarssa#TolaOolttummaaKana ha baanu
#LiinkiiKana_shareGodhaaNamootaaf
https://t.me/adhtechdk
Akkuma beekamu hanga danddeettii keenyaa#Odeeffannoo hojiif kanneen biroo isin biraan gahaa #jiraachuu keenya ni beektu #Namni Kam #Hiriyaasa_Maatiisaaf #Hanga nama#1oniif #Odeeffannoo hojii kana qooduu qaba
#Namootni keenya iddoo jiranii #Odeeffannoo argachuu qabu
#Kanaaf nama 10 niif #Invite gochuun deeggarssa#TolaOolttummaaKana ha baanu
#LiinkiiKana_shareGodhaaNamootaaf
https://t.me/adhtechdk
#CarraaAjayibaa
#AkkumaBaankiiDaldalaati kunis
🎴Abbysinia bank is hiring Now🎴
▪️Position 1: Cash Office Attendant
▪️Qualification: 12th/10th Grade Complete, Minimum of 2 years cognate banking experience.
💦how to Apply
👇👇👇 https://bit.ly/3C9tDWl
▪️Position 2: Banking Operation Officer
▪️Qualification: BA Degree in Accounting, Management, Marketing, Banking and Finance, Economics, or other business-related fields.
Experience: 2 Years and above Banking experience
💦how to Apply
👇👇👇 https://bit.ly/3C9tDWl
▪️Position 3: Banking Business Officer
▪️Qualification: BA Degree in Accounting, Management, Marketing, Banking and Finance, Economics, or other business-related fields
💦how to Apply
👇👇👇 https://bit.ly/3C9tDWl
🌶Deadline - October 25,26,30/21
#AkkumaBaankiiDaldalaati kunis
🎴Abbysinia bank is hiring Now🎴
▪️Position 1: Cash Office Attendant
▪️Qualification: 12th/10th Grade Complete, Minimum of 2 years cognate banking experience.
💦how to Apply
👇👇👇 https://bit.ly/3C9tDWl
▪️Position 2: Banking Operation Officer
▪️Qualification: BA Degree in Accounting, Management, Marketing, Banking and Finance, Economics, or other business-related fields.
Experience: 2 Years and above Banking experience
💦how to Apply
👇👇👇 https://bit.ly/3C9tDWl
▪️Position 3: Banking Business Officer
▪️Qualification: BA Degree in Accounting, Management, Marketing, Banking and Finance, Economics, or other business-related fields
💦how to Apply
👇👇👇 https://bit.ly/3C9tDWl
🌶Deadline - October 25,26,30/21
#ክፍት የስራ መደብ ማስታወቂያ
====================
አዋሽ ባንክ ከዚህ በታች በተገለፀው ክፍት የሥራ መደብ ላይ አመልካቾችን አወዳድሮ ለመቅጠር ይፈልጋል፡፡
የሥራ መደብ- የሴት ፈታሽ
የትምህርት ደረጃ- 8ኛ ክፍል ያጠናቀቀች
ስራ ልምድ- በወታደርነት ወይም ፖሊስ ሙያ ስልጠና የወሰደች ሆና ቢያንስ ሁለት ዓመት አገልግሎት ያላት
እድሜ- ከ 25 – 35 ዓመት ብትሆን ይመረጣል
የስራ ቦታ- አዲስ አበባ
ደመወዝ- በባንኩ እስኬል መሰረት
ማሳበቢያ፤ አመልካቾች በእጅ የተጻፈ ማመልከቻችሁን እና ከላይ ከተገለፁት ማስረጃዎች በተጨማሪ ስርዝ ድልዝ የሌለበት የ8ኛ የሚኒስትሪ ሠርተፍኬት ኮፒ ማቅረብ ይኖርባቸዋል፡፡
በዚሁ መሰረት ከላይ የተገለጸውን መስፈርት የምታሟሉ አመልካቾች ይህ ማስታወቂያ ከወጣበት ቀን ጀምሮ ለሰባት ተከታታይ ቀናት የማስረጃችሁን የማይመለስ ፎቶ ኮፒ በሚከተለው አድራሻ በመላክ መወዳደር የምትችሉ መሆኑን እናሳውቃለን፡፡
አዋሽ ባንክ
ዲፒዩቲ ቺፍ - ሂውማን ካፒታል ማኔጅመንት ኦፊሰር ኦፊስ
የፖ.ሳ.ቁ 12638
አዲስ አበባ
ማስታወቂያ የወጣበት ቀን፡- ጥቅምት 14 ቀን 2014 ዓ.ም
====================
አዋሽ ባንክ ከዚህ በታች በተገለፀው ክፍት የሥራ መደብ ላይ አመልካቾችን አወዳድሮ ለመቅጠር ይፈልጋል፡፡
የሥራ መደብ- የሴት ፈታሽ
የትምህርት ደረጃ- 8ኛ ክፍል ያጠናቀቀች
ስራ ልምድ- በወታደርነት ወይም ፖሊስ ሙያ ስልጠና የወሰደች ሆና ቢያንስ ሁለት ዓመት አገልግሎት ያላት
እድሜ- ከ 25 – 35 ዓመት ብትሆን ይመረጣል
የስራ ቦታ- አዲስ አበባ
ደመወዝ- በባንኩ እስኬል መሰረት
ማሳበቢያ፤ አመልካቾች በእጅ የተጻፈ ማመልከቻችሁን እና ከላይ ከተገለፁት ማስረጃዎች በተጨማሪ ስርዝ ድልዝ የሌለበት የ8ኛ የሚኒስትሪ ሠርተፍኬት ኮፒ ማቅረብ ይኖርባቸዋል፡፡
በዚሁ መሰረት ከላይ የተገለጸውን መስፈርት የምታሟሉ አመልካቾች ይህ ማስታወቂያ ከወጣበት ቀን ጀምሮ ለሰባት ተከታታይ ቀናት የማስረጃችሁን የማይመለስ ፎቶ ኮፒ በሚከተለው አድራሻ በመላክ መወዳደር የምትችሉ መሆኑን እናሳውቃለን፡፡
አዋሽ ባንክ
ዲፒዩቲ ቺፍ - ሂውማን ካፒታል ማኔጅመንት ኦፊሰር ኦፊስ
የፖ.ሳ.ቁ 12638
አዲስ አበባ
ማስታወቂያ የወጣበት ቀን፡- ጥቅምት 14 ቀን 2014 ዓ.ም
#Safaricom Ethiopia is hiring
Safaricom Ethiopia Plc is honored to be granted 2nd unified telecommunications services license in Ethiopia. This license opens an opportunity for us to serve Ethiopia in accelerating its digital agenda by increasing connectivity, providing digital services to meet citizens’ needs, creating new digital businesses, and generating new jobs for citizens across the country.
Whether you’re looking to join our technology, commercial or corporate teams and would like to be part of our team, working in partnership with the government and the sector, towards the promise of a digital future for the people of Ethiopia, we are looking for you
Safaricom Ethiopia is offering a wide range of career opportunities as we set the groundwork in readiness for launch of our services next year. We seek to build a diverse and inclusive team reflective of the rich heritage of Ethiopia. We will empower our teams with digital leadership skills to support the digital transformation agenda and build teams with an individual and collective purpose to deliver advanced telecom services to all corners of the country. We excel in striving for innovation and offer digital skills training through the #1moreskill training programme for all employees.
Our graduate management program runs for 2 years and is open to all individuals who have recently graduated (2020/2021 graduates only) with a first degree
Sign up today and get the chance to work with Ethiopia’s newest telecommunications network.
Position 1: Finance
Degree: Finance, Logistics & Supply Chain
Position 2: External Affairs
Degree: Business Administration, Public Policy, Economics, Law, Engineering, Public Relations
Position 3: Enterprise Business Unit
Degree: Business Administration, Technology, Engineering, Legal, Marketing
Position 4: Consumer Business Unit
Degree: Marketing, Data Analytics, HR, Psychology, Economics, Business Administration, Corporate Communication
Position 5: Sales and Distribution
Degree: Business Administration & Data Analytics
Position 6: HR(Human Resource)
Degree: Business Administration, Economics, Finance, HR, Civil Engineering
Position 7: Legal & Risk
Degree: Corporate Law, BBIT (SQL Knowledge; scripts)
Position 8: Technology
Degree:Computer Science, Electrical Engineering, Mechanical Engineering, Mechatronics, Data Science, Data Analytics, Sofware Engineering, Geospatial Engineering, Civil Engineering, Structual Engineering, Architecture, Information Technology, Land Economics, Quantity Survey.
Deadline: 28-Oct-2021
HOW TO APPLY:
Thank you for your interest in the Safaricom Ethiopia Graduate positions. Please make sure to fill all required space for the application form to be considered for the positions.
https://docs.google.com/forms/d/e/1FAIpQLSeDxm3V7sS9MJM0syY8pcKDhv6I1rryk-9L_CLhejo4kc15qQ/viewform
Safaricom Ethiopia Plc is honored to be granted 2nd unified telecommunications services license in Ethiopia. This license opens an opportunity for us to serve Ethiopia in accelerating its digital agenda by increasing connectivity, providing digital services to meet citizens’ needs, creating new digital businesses, and generating new jobs for citizens across the country.
Whether you’re looking to join our technology, commercial or corporate teams and would like to be part of our team, working in partnership with the government and the sector, towards the promise of a digital future for the people of Ethiopia, we are looking for you
Safaricom Ethiopia is offering a wide range of career opportunities as we set the groundwork in readiness for launch of our services next year. We seek to build a diverse and inclusive team reflective of the rich heritage of Ethiopia. We will empower our teams with digital leadership skills to support the digital transformation agenda and build teams with an individual and collective purpose to deliver advanced telecom services to all corners of the country. We excel in striving for innovation and offer digital skills training through the #1moreskill training programme for all employees.
Our graduate management program runs for 2 years and is open to all individuals who have recently graduated (2020/2021 graduates only) with a first degree
Sign up today and get the chance to work with Ethiopia’s newest telecommunications network.
Position 1: Finance
Degree: Finance, Logistics & Supply Chain
Position 2: External Affairs
Degree: Business Administration, Public Policy, Economics, Law, Engineering, Public Relations
Position 3: Enterprise Business Unit
Degree: Business Administration, Technology, Engineering, Legal, Marketing
Position 4: Consumer Business Unit
Degree: Marketing, Data Analytics, HR, Psychology, Economics, Business Administration, Corporate Communication
Position 5: Sales and Distribution
Degree: Business Administration & Data Analytics
Position 6: HR(Human Resource)
Degree: Business Administration, Economics, Finance, HR, Civil Engineering
Position 7: Legal & Risk
Degree: Corporate Law, BBIT (SQL Knowledge; scripts)
Position 8: Technology
Degree:Computer Science, Electrical Engineering, Mechanical Engineering, Mechatronics, Data Science, Data Analytics, Sofware Engineering, Geospatial Engineering, Civil Engineering, Structual Engineering, Architecture, Information Technology, Land Economics, Quantity Survey.
Deadline: 28-Oct-2021
HOW TO APPLY:
Thank you for your interest in the Safaricom Ethiopia Graduate positions. Please make sure to fill all required space for the application form to be considered for the positions.
https://docs.google.com/forms/d/e/1FAIpQLSeDxm3V7sS9MJM0syY8pcKDhv6I1rryk-9L_CLhejo4kc15qQ/viewform
Google Docs
Graduate Application Form
Thank you for your interest in the Safaricom Ethiopia Graduate positions. Please make sure to fill all required space for the application form to be considered for the positions.
#NewCoopBankOfOromia_Vacany
Vacancy Announcement
Positions
1.Senior Corporate Agricultural Banking Customers Relationship Manager
2. Corporate Agricultural Banking Customers Relationship Manager
3.Retail Agricultural Banking Customers Relationship Manager
4.Associate Agricultural Banking Customers Relationship Manager
5.Senior Information Systems (IS) Security Officer
6.Information Systems (IS) Security Officer
7.Associate Information Systems (IS) Security Officer
8.Digital Lending Officer
9.Debt Collector Officer
10.Marketing Expert
11.Research and Development Expert
12.Associate Communication Officer
13.Customer Service officer (call center)
14.Senior Call Center Management Officer
15.Customer Experience & Compliance Handling Officer
16.Senior Customer Experience & Compliance Handling Officer
_________________
Find more details👇🏽
Vacancy Announcement
Positions
1.Senior Corporate Agricultural Banking Customers Relationship Manager
2. Corporate Agricultural Banking Customers Relationship Manager
3.Retail Agricultural Banking Customers Relationship Manager
4.Associate Agricultural Banking Customers Relationship Manager
5.Senior Information Systems (IS) Security Officer
6.Information Systems (IS) Security Officer
7.Associate Information Systems (IS) Security Officer
8.Digital Lending Officer
9.Debt Collector Officer
10.Marketing Expert
11.Research and Development Expert
12.Associate Communication Officer
13.Customer Service officer (call center)
14.Senior Call Center Management Officer
15.Customer Experience & Compliance Handling Officer
16.Senior Customer Experience & Compliance Handling Officer
_________________
Find more details👇🏽
Position 1: Senior Corporate Agricultural Banking Customers Relationship Manager
Duty Station: Head Office
Core Competency
• Maintains a commitment to honesty; models social, ethical, and organizational values; firmly adheres to codes of conduct and ethical principles;
• The ability to discover the needs of internal and external customers and strive to deliver services and products to meet these needs in a professional and courteous manner. This includes the willingness to give priority to customer needs and deliver high quality services within the available resources.
• Works effectively with and supports colleagues, fostering a positive and collaborative environment. It is about understanding the need to work together to create an environment of co-operation, trust, and mutual responsibility.
• Actively pursues technical and personal self-development on an ongoing basis; Takes advantage of learning opportunities and ongoing development (e.g., courses, observation of others, assignments, etc.)
• Giving high concern for optimal operations, making effective decisions (business) with a less possible cost, or efficiently
• Able to value communities' values, norms and beliefs and act to discharge responsibilities to obey and serve the community in which the bank operates to earn public credibility.
Functional Competency
• Knowledge of the overall strategic directions of the bank;
• Ability to develop and maintain good working relationships with internal and external partners working around agricultural transformation;
• Good Knowledge on CRM Principles;
• Broad knowledge of credit risks and banking operations;
• Ability to respond to all client enquiries and instructions and the capability of advising and resolving most issues and requests.
• Proven knowledge of agriculture sector
• Knowledge of laws and regulations relevant to the agricultural sectors
• Knowledge of the nature of agricultural production (seasonality, business type, durability, maturity, productivity, etc.)
• Ability to understand and being committed to societal culture and norms
• Understanding of agri-business value chain financing
• Knowledge of the credit policy and procedures
• Knowledge of scanning business environment (micro and macro),
• Ability to loan monitoring and follow-up
• Analytical skill (financial and non-financial),
• Marketing skill (Direct sells, referral marketing, cross selling, up-selling, etc.)
• Ability to appraise projects
• Communication skills (written, verbal, and presentation skills)
• Ability to negotiate, influence, and persuade people
Education and Experience
MA or BA degree in Agronomy, Agricultural Engineering, Cooperatives, Agricultural Economics, Horticulture, Animal Husbandry, Agri-Business Management, Seed Science and Technology, Food Science, Apiculture and other related fields Plus Minimum of Eight years for BA or Six years for MA Minimum of 2 years of experience on CRM post is required.
https://t.me/OdeeffannooBeeksisaaHojii
Duty Station: Head Office
Core Competency
• Maintains a commitment to honesty; models social, ethical, and organizational values; firmly adheres to codes of conduct and ethical principles;
• The ability to discover the needs of internal and external customers and strive to deliver services and products to meet these needs in a professional and courteous manner. This includes the willingness to give priority to customer needs and deliver high quality services within the available resources.
• Works effectively with and supports colleagues, fostering a positive and collaborative environment. It is about understanding the need to work together to create an environment of co-operation, trust, and mutual responsibility.
• Actively pursues technical and personal self-development on an ongoing basis; Takes advantage of learning opportunities and ongoing development (e.g., courses, observation of others, assignments, etc.)
• Giving high concern for optimal operations, making effective decisions (business) with a less possible cost, or efficiently
• Able to value communities' values, norms and beliefs and act to discharge responsibilities to obey and serve the community in which the bank operates to earn public credibility.
Functional Competency
• Knowledge of the overall strategic directions of the bank;
• Ability to develop and maintain good working relationships with internal and external partners working around agricultural transformation;
• Good Knowledge on CRM Principles;
• Broad knowledge of credit risks and banking operations;
• Ability to respond to all client enquiries and instructions and the capability of advising and resolving most issues and requests.
• Proven knowledge of agriculture sector
• Knowledge of laws and regulations relevant to the agricultural sectors
• Knowledge of the nature of agricultural production (seasonality, business type, durability, maturity, productivity, etc.)
• Ability to understand and being committed to societal culture and norms
• Understanding of agri-business value chain financing
• Knowledge of the credit policy and procedures
• Knowledge of scanning business environment (micro and macro),
• Ability to loan monitoring and follow-up
• Analytical skill (financial and non-financial),
• Marketing skill (Direct sells, referral marketing, cross selling, up-selling, etc.)
• Ability to appraise projects
• Communication skills (written, verbal, and presentation skills)
• Ability to negotiate, influence, and persuade people
Education and Experience
MA or BA degree in Agronomy, Agricultural Engineering, Cooperatives, Agricultural Economics, Horticulture, Animal Husbandry, Agri-Business Management, Seed Science and Technology, Food Science, Apiculture and other related fields Plus Minimum of Eight years for BA or Six years for MA Minimum of 2 years of experience on CRM post is required.
https://t.me/OdeeffannooBeeksisaaHojii
#UtuuHinNuffinWaanIsinIlaallatuDorgomaa
Main Roles and Responsibilities
• Target potential agricultural banking customers; identify their need, recruit, establish and maintain a strong relationship with the customers
• Create awareness for agricultural banking customers on the bank’s product and services
• Mobilize resources from small holder farmers in terms of local and foreign currency
• Work closely with other stakeholders with alike mission of transforming the agricultural sector to mobilize additional resources (foreign and local)
• Advises/consults agricultural banking customer (model farmers and other small holder framers) about the credit process, types, terms, eligibility criteria, utilization, debt servicing, etc and on various banking and financial products and services offered by the bank.
• Establish new relationships for the agricultural banking customers, prepare the required credit and financial analysis as per the bank policies and procedures and provide financing service for the farmers in a manner that ensures full repayment
• Evaluate the business performance of the agricultural banking customer and recommend their loan request;
• Engage in resource tracking practices,
• Cross sell and up sell the bank products to the farming community
• Produce periodic performance reports on the resource mobilizations and utilizations;
• Creating awareness to the farming community at large on financial literacy.
• Collecting, organizing, update and mapping model farmers data to the nearby districts and branches follow up their performance;
• Understand the need of the agricultural banking customers at all level and provide the appropriate values them.
• Provide regular value-added engagement with clients via periodic business visit, meetings, consistent communication, and seminars, to ensure proper follow up of agricultural banking business
• Manage the existing loan portfolio of agricultural banking customer segment to ensure establishment of appropriate account plans, recommend credit facilities in line with the bank’s credit policy to maximize earnings while containing risks to an acceptable level.
• Understand agricultural banking business models and integrate the bank’s products and services to the business model
• Study trends and analyze competition of the market and recommend feasible new lines of business for agricultural banking sub-segment.
• Research and maintain knowledge to ensure adherence with all applicable regulatory requirements and compliance policy and procedures, and adhere to all such standards, both legal and regulatory, to avoid undue risk for the bank.
• Handle agricultural banking customers’ queries of day to day nature via telephone/fax/post/e-mail. Assist in resolving client problems within the team.
• Provide input and participate in the development and implementation of Cooperative and Agricultural Banking process strategies, policies, and procedures to achieve Coopbank’s strategic objectives.
• Participate in continuously reviewing the Process’s business and operating models to ensure efficiency; reduce wastage of resources and drive productivity by improving systems and work processes.
• Follows-up repayment/utilization of the loan and ensures end use of the loan provided for the agricultural banking customers
• Identifies early warning signals on the agricultural banking customers’ business and advises customers to improve their performances and take appropriate measures.
• Produce periodic performance reports of the agricultural banking customer (both business and loan account performance).
• Reminds agricultural banking customers, recommends appropriate and timely actions (workout) in case of irregularities of loan repayment.
• Receives regularized loans from the Loan Recovery Team (LRT) and conducts regular follow-up.
Main Roles and Responsibilities
• Target potential agricultural banking customers; identify their need, recruit, establish and maintain a strong relationship with the customers
• Create awareness for agricultural banking customers on the bank’s product and services
• Mobilize resources from small holder farmers in terms of local and foreign currency
• Work closely with other stakeholders with alike mission of transforming the agricultural sector to mobilize additional resources (foreign and local)
• Advises/consults agricultural banking customer (model farmers and other small holder framers) about the credit process, types, terms, eligibility criteria, utilization, debt servicing, etc and on various banking and financial products and services offered by the bank.
• Establish new relationships for the agricultural banking customers, prepare the required credit and financial analysis as per the bank policies and procedures and provide financing service for the farmers in a manner that ensures full repayment
• Evaluate the business performance of the agricultural banking customer and recommend their loan request;
• Engage in resource tracking practices,
• Cross sell and up sell the bank products to the farming community
• Produce periodic performance reports on the resource mobilizations and utilizations;
• Creating awareness to the farming community at large on financial literacy.
• Collecting, organizing, update and mapping model farmers data to the nearby districts and branches follow up their performance;
• Understand the need of the agricultural banking customers at all level and provide the appropriate values them.
• Provide regular value-added engagement with clients via periodic business visit, meetings, consistent communication, and seminars, to ensure proper follow up of agricultural banking business
• Manage the existing loan portfolio of agricultural banking customer segment to ensure establishment of appropriate account plans, recommend credit facilities in line with the bank’s credit policy to maximize earnings while containing risks to an acceptable level.
• Understand agricultural banking business models and integrate the bank’s products and services to the business model
• Study trends and analyze competition of the market and recommend feasible new lines of business for agricultural banking sub-segment.
• Research and maintain knowledge to ensure adherence with all applicable regulatory requirements and compliance policy and procedures, and adhere to all such standards, both legal and regulatory, to avoid undue risk for the bank.
• Handle agricultural banking customers’ queries of day to day nature via telephone/fax/post/e-mail. Assist in resolving client problems within the team.
• Provide input and participate in the development and implementation of Cooperative and Agricultural Banking process strategies, policies, and procedures to achieve Coopbank’s strategic objectives.
• Participate in continuously reviewing the Process’s business and operating models to ensure efficiency; reduce wastage of resources and drive productivity by improving systems and work processes.
• Follows-up repayment/utilization of the loan and ensures end use of the loan provided for the agricultural banking customers
• Identifies early warning signals on the agricultural banking customers’ business and advises customers to improve their performances and take appropriate measures.
• Produce periodic performance reports of the agricultural banking customer (both business and loan account performance).
• Reminds agricultural banking customers, recommends appropriate and timely actions (workout) in case of irregularities of loan repayment.
• Receives regularized loans from the Loan Recovery Team (LRT) and conducts regular follow-up.
Position 2: Corporate Agricultural Banking Customers Relationship Manager
Duty Station: Head office
Core Competency
• Maintains a commitment to honesty; models social, ethical, and organizational values; firmly adheres to codes of conduct and ethical principles;
• The ability to discover the needs of internal and external customers and strive to deliver services and products to meet these needs in a professional and courteous manner. This includes the willingness to give priority to customer needs and deliver high quality services within the available resources.
• Works effectively with and supports colleagues, fostering a positive and collaborative environment. It is about understanding the need to work together to create an environment of co-operation, trust, and mutual responsibility.
• Actively pursues technical and personal self-development on an ongoing basis; Takes advantage of learning opportunities and ongoing development (e.g., courses, observation of others, assignments, etc.)
• Giving high concern for optimal operations, making effective decisions (business) with a less possible cost, or efficiently
• Able to value communities' values, norms and beliefs and act to discharge responsibilities to obey and serve the community in which the bank operates to earn public credibility.
Functional Competency
• Knowledge of the overall strategic directions of the bank;
• Ability to develop and maintain good working relationships with internal and external partners working around agricultural transformation;
• Good Knowledge on CRM Principles;
• Broad knowledge of credit risks and banking operations;
• Ability to respond to all client enquiries and instructions and the capability of advising and resolving most issues and requests.
• Proven knowledge of agriculture sector
• Knowledge of laws and regulations relevant to the agricultural sectors
• Knowledge of the nature of agricultural production (seasonality, business type, durability, maturity, productivity, etc.)
• Ability to understand and being committed to societal culture and norms
• Understanding of agri-business value chain financing
• Knowledge of the credit policy and procedures
• Knowledge of scanning business environment (micro and macro),
• Ability to loan monitoring and follow-up
• Analytical skill (financial and non-financial),
• Marketing skill (Direct sells, referral marketing, cross selling, up-selling, etc.)
• Ability to appraise projects
• Communication skills (written, verbal, and presentation skills)
• Ability to negotiate, influence, and persuade people
Education and Experience
MA or BA degree in Agronomy, Agricultural Engineering, Cooperatives, Agricultural Economics, Horticulture, Animal Husbandry, Agri-Business Management, Seed Science and Technology, Food Science, Apiculture and other related fields Plus Minimum of seven years for BA or five years for MA Minimum of 1 year of experience on CRM post is required.
Duty Station: Head office
Core Competency
• Maintains a commitment to honesty; models social, ethical, and organizational values; firmly adheres to codes of conduct and ethical principles;
• The ability to discover the needs of internal and external customers and strive to deliver services and products to meet these needs in a professional and courteous manner. This includes the willingness to give priority to customer needs and deliver high quality services within the available resources.
• Works effectively with and supports colleagues, fostering a positive and collaborative environment. It is about understanding the need to work together to create an environment of co-operation, trust, and mutual responsibility.
• Actively pursues technical and personal self-development on an ongoing basis; Takes advantage of learning opportunities and ongoing development (e.g., courses, observation of others, assignments, etc.)
• Giving high concern for optimal operations, making effective decisions (business) with a less possible cost, or efficiently
• Able to value communities' values, norms and beliefs and act to discharge responsibilities to obey and serve the community in which the bank operates to earn public credibility.
Functional Competency
• Knowledge of the overall strategic directions of the bank;
• Ability to develop and maintain good working relationships with internal and external partners working around agricultural transformation;
• Good Knowledge on CRM Principles;
• Broad knowledge of credit risks and banking operations;
• Ability to respond to all client enquiries and instructions and the capability of advising and resolving most issues and requests.
• Proven knowledge of agriculture sector
• Knowledge of laws and regulations relevant to the agricultural sectors
• Knowledge of the nature of agricultural production (seasonality, business type, durability, maturity, productivity, etc.)
• Ability to understand and being committed to societal culture and norms
• Understanding of agri-business value chain financing
• Knowledge of the credit policy and procedures
• Knowledge of scanning business environment (micro and macro),
• Ability to loan monitoring and follow-up
• Analytical skill (financial and non-financial),
• Marketing skill (Direct sells, referral marketing, cross selling, up-selling, etc.)
• Ability to appraise projects
• Communication skills (written, verbal, and presentation skills)
• Ability to negotiate, influence, and persuade people
Education and Experience
MA or BA degree in Agronomy, Agricultural Engineering, Cooperatives, Agricultural Economics, Horticulture, Animal Husbandry, Agri-Business Management, Seed Science and Technology, Food Science, Apiculture and other related fields Plus Minimum of seven years for BA or five years for MA Minimum of 1 year of experience on CRM post is required.
Main Roles and Responsibilities
• Target potential agricultural banking customers; identify their need, recruit, establish and maintain a strong relationship with the customers
• Create awareness for agricultural banking customers on the bank’s product and services
• Mobilize resources from small holder farmers in terms of local and foreign currency
• Work closely with other stakeholders with alike mission of transforming the agricultural sector to mobilize additional resources (foreign and local)
• Advises/consults agricultural banking customer (model farmers and other small holder framers) about the credit process, types, terms, eligibility criteria, utilization, debt servicing, etc and on various banking and financial products and services offered by the bank.
• Establish new relationships for the agricultural banking customers, prepare the required credit and financial analysis as per the bank policies and procedures and provide financing service for the farmers in a manner that ensures full repayment
• Evaluate the business performance of the agricultural banking customer and recommend their loan request;
• Engage in resource tracking practices,
• Cross sell and up sell the bank products to the farming community
• Produce periodic performance reports on the resource mobilizations and utilizations;
• Creating awareness to the farming community at large on financial literacy.
• Collecting, organizing, update and mapping model farmers data to the nearby districts and branches follow up their performance;
• Understand the need of the agricultural banking customers at all level and provide the appropriate values them.
• Provide regular value-added engagement with clients via periodic business visit, meetings, consistent communication, and seminars, to ensure proper follow up of agricultural banking business
• Manage the existing loan portfolio of agricultural banking customer segment to ensure establishment of appropriate account plans, recommend credit facilities in line with the bank’s credit policy to maximize earnings while containing risks to an acceptable level.
• Understand agricultural banking business models and integrate the bank’s products and services to the business model
• Study trends and analyze competition of the market and recommend feasible new lines of business for agricultural banking sub-segment.
• Research and maintain knowledge to ensure adherence with all applicable regulatory requirements and compliance policy and procedures, and adhere to all such standards, both legal and regulatory, to avoid undue risk for the bank.
• Handle agricultural banking customers’ queries of day to day nature via telephone/fax/post/e-mail. Assist in resolving client problems within the team.
• Provide input and participate in the development and implementation of Cooperative and Agricultural Banking process strategies, policies, and procedures to achieve Coopbank’s strategic objectives.
• Participate in continuously reviewing the Process’s business and operating models to ensure efficiency; reduce wastage of resources and drive productivity by improving systems and work processes.
• Follows-up repayment/utilization of the loan and ensures end use of the loan provided for the agricultural banking customers
• Identifies early warning signals on the agricultural banking customers’ business and advises customers to improve their performances and take appropriate measures.
• Produce periodic performance reports of the agricultural banking customer (both business and loan account performance).
• Reminds agricultural banking customers, recommends appropriate and timely actions (workout) in case of irregularities of loan repayment.
Receives regularized loans from the Loan Recovery Team (LRT) and conducts regular follow-up.
• Target potential agricultural banking customers; identify their need, recruit, establish and maintain a strong relationship with the customers
• Create awareness for agricultural banking customers on the bank’s product and services
• Mobilize resources from small holder farmers in terms of local and foreign currency
• Work closely with other stakeholders with alike mission of transforming the agricultural sector to mobilize additional resources (foreign and local)
• Advises/consults agricultural banking customer (model farmers and other small holder framers) about the credit process, types, terms, eligibility criteria, utilization, debt servicing, etc and on various banking and financial products and services offered by the bank.
• Establish new relationships for the agricultural banking customers, prepare the required credit and financial analysis as per the bank policies and procedures and provide financing service for the farmers in a manner that ensures full repayment
• Evaluate the business performance of the agricultural banking customer and recommend their loan request;
• Engage in resource tracking practices,
• Cross sell and up sell the bank products to the farming community
• Produce periodic performance reports on the resource mobilizations and utilizations;
• Creating awareness to the farming community at large on financial literacy.
• Collecting, organizing, update and mapping model farmers data to the nearby districts and branches follow up their performance;
• Understand the need of the agricultural banking customers at all level and provide the appropriate values them.
• Provide regular value-added engagement with clients via periodic business visit, meetings, consistent communication, and seminars, to ensure proper follow up of agricultural banking business
• Manage the existing loan portfolio of agricultural banking customer segment to ensure establishment of appropriate account plans, recommend credit facilities in line with the bank’s credit policy to maximize earnings while containing risks to an acceptable level.
• Understand agricultural banking business models and integrate the bank’s products and services to the business model
• Study trends and analyze competition of the market and recommend feasible new lines of business for agricultural banking sub-segment.
• Research and maintain knowledge to ensure adherence with all applicable regulatory requirements and compliance policy and procedures, and adhere to all such standards, both legal and regulatory, to avoid undue risk for the bank.
• Handle agricultural banking customers’ queries of day to day nature via telephone/fax/post/e-mail. Assist in resolving client problems within the team.
• Provide input and participate in the development and implementation of Cooperative and Agricultural Banking process strategies, policies, and procedures to achieve Coopbank’s strategic objectives.
• Participate in continuously reviewing the Process’s business and operating models to ensure efficiency; reduce wastage of resources and drive productivity by improving systems and work processes.
• Follows-up repayment/utilization of the loan and ensures end use of the loan provided for the agricultural banking customers
• Identifies early warning signals on the agricultural banking customers’ business and advises customers to improve their performances and take appropriate measures.
• Produce periodic performance reports of the agricultural banking customer (both business and loan account performance).
• Reminds agricultural banking customers, recommends appropriate and timely actions (workout) in case of irregularities of loan repayment.
Receives regularized loans from the Loan Recovery Team (LRT) and conducts regular follow-up.
Position 3: Retail Agricultural Banking Customers Relationship Manager
Duty Station: Head office
Core Competency
• Maintains a commitment to honesty; models social, ethical, and organizational values; firmly adheres to codes of conduct and ethical principles;
• The ability to discover the needs of internal and external customers and strive to deliver services and products to meet these needs in a professional and courteous manner. This includes the willingness to give priority to customer needs and deliver high quality services within the available resources.
• Works effectively with and supports colleagues, fostering a positive and collaborative environment. It is about understanding the need to work together to create an environment of co-operation, trust, and mutual responsibility.
• Actively pursues technical and personal self-development on an ongoing basis; Takes advantage of learning opportunities and ongoing development (e.g., courses, observation of others, assignments, etc.)
• Giving high concern for optimal operations, making effective decisions (business) with a less possible cost, or efficiently
• Able to value communities' values, norms and beliefs and act to discharge responsibilities to obey and serve the community in which the bank operates to earn public credibility.
Functional Competency
• Knowledge of the overall strategic directions of the bank;
• Ability to develop and maintain good working relationships with internal and external partners working around agricultural transformation;
• Good Knowledge on CRM Principles;
• Broad knowledge of credit risks and banking operations;
• Ability to respond to all client enquiries and instructions and the capability of advising and resolving most issues and requests.
• Proven knowledge of agriculture sector
• Knowledge of laws and regulations relevant to the agricultural sectors
• Knowledge of the nature of agricultural production (seasonality, business type, durability, maturity, productivity, etc.)
• Ability to understand and being committed to societal culture and norms
• Understanding of agri-business value chain financing
• Knowledge of the credit policy and procedures
• Knowledge of scanning business environment (micro and macro),
• Ability to loan monitoring and follow-up
• Analytical skill (financial and non-financial),
• Marketing skill (Direct sells, referral marketing, cross selling, up-selling, etc.)
• Ability to appraise projects
• Communication skills (written, verbal, and presentation skills)
• Ability to negotiate, influence, and persuade people
Education and Experience
MA or BA degree in Agronomy, Agricultural Engineering, Cooperatives, Agricultural Economics, Horticulture, Animal Husbandry, Agri-Business Management, Seed Science and Technology, Food Science, Apiculture and other related fields plus Minimum of six years for BA or four years for MA Minimum of 1 years of experience on Associate CRM or equivalent post is required.
Duty Station: Head office
Core Competency
• Maintains a commitment to honesty; models social, ethical, and organizational values; firmly adheres to codes of conduct and ethical principles;
• The ability to discover the needs of internal and external customers and strive to deliver services and products to meet these needs in a professional and courteous manner. This includes the willingness to give priority to customer needs and deliver high quality services within the available resources.
• Works effectively with and supports colleagues, fostering a positive and collaborative environment. It is about understanding the need to work together to create an environment of co-operation, trust, and mutual responsibility.
• Actively pursues technical and personal self-development on an ongoing basis; Takes advantage of learning opportunities and ongoing development (e.g., courses, observation of others, assignments, etc.)
• Giving high concern for optimal operations, making effective decisions (business) with a less possible cost, or efficiently
• Able to value communities' values, norms and beliefs and act to discharge responsibilities to obey and serve the community in which the bank operates to earn public credibility.
Functional Competency
• Knowledge of the overall strategic directions of the bank;
• Ability to develop and maintain good working relationships with internal and external partners working around agricultural transformation;
• Good Knowledge on CRM Principles;
• Broad knowledge of credit risks and banking operations;
• Ability to respond to all client enquiries and instructions and the capability of advising and resolving most issues and requests.
• Proven knowledge of agriculture sector
• Knowledge of laws and regulations relevant to the agricultural sectors
• Knowledge of the nature of agricultural production (seasonality, business type, durability, maturity, productivity, etc.)
• Ability to understand and being committed to societal culture and norms
• Understanding of agri-business value chain financing
• Knowledge of the credit policy and procedures
• Knowledge of scanning business environment (micro and macro),
• Ability to loan monitoring and follow-up
• Analytical skill (financial and non-financial),
• Marketing skill (Direct sells, referral marketing, cross selling, up-selling, etc.)
• Ability to appraise projects
• Communication skills (written, verbal, and presentation skills)
• Ability to negotiate, influence, and persuade people
Education and Experience
MA or BA degree in Agronomy, Agricultural Engineering, Cooperatives, Agricultural Economics, Horticulture, Animal Husbandry, Agri-Business Management, Seed Science and Technology, Food Science, Apiculture and other related fields plus Minimum of six years for BA or four years for MA Minimum of 1 years of experience on Associate CRM or equivalent post is required.
Main Roles and Responsibilities
• Target potential agricultural banking customers; identify their need, recruit, establish and maintain a strong relationship with the customers
• Create awareness for agricultural banking customers on the bank’s product and services
• Mobilize resources from small holder farmers in terms of local and foreign currency
• Work closely with other stakeholders with alike mission of transforming the agricultural sector to mobilize additional resources (foreign and local)
• Advises/consults agricultural banking customer (model farmers and other small holder framers) about the credit process, types, terms, eligibility criteria, utilization, debt servicing, etc. and on various banking and financial products and services offered by the bank.
• Establish new relationships for the agricultural banking customers, prepare the required credit and financial analysis as per the bank policies and procedures and provide financing service for the farmers in a manner that ensures full repayment
• Evaluate the business performance of the agricultural banking customer and recommend their loan request;
• Engage in resource tracking practices,
• Cross sell and up sell the bank products to the farming community
• Produce periodic performance reports on the resource mobilizations and utilizations;
• Creating awareness to the farming community at large on financial literacy.
• Collecting, organizing, update and mapping model farmers data to the nearby districts and branches follow up their performance;
• Understand the need of the agricultural banking customers at all level and provide the appropriate values them.
• Provide regular value-added engagement with clients via periodic business visit, meetings, consistent communication, and seminars, to ensure proper follow up of agricultural banking business
• Manage the existing loan portfolio of agricultural banking customer segment to ensure establishment of appropriate account plans, recommend credit facilities in line with the bank’s credit policy to maximize earnings while containing risks to an acceptable level.
• Understand agricultural banking business models and integrate the bank’s products and services to the business model
• Study trends and analyze competition of the market and recommend feasible new lines of business for agricultural banking sub-segment.
• Research and maintain knowledge to ensure adherence with all applicable regulatory requirements and compliance policy and procedures, and adhere to all such standards, both legal and regulatory, to avoid undue risk for the bank.
• Handle agricultural banking customers’ queries of day to day nature via telephone/fax/post/e-mail. Assist in resolving client problems within the team.
• Provide input and participate in the development and implementation of Cooperative and Agricultural Banking process strategies, policies, and procedures to achieve Coopbank’s strategic objectives.
• Participate in continuously reviewing the Process’s business and operating models to ensure efficiency; reduce wastage of resources and drive productivity by improving systems and work processes.
• Follows-up repayment/utilization of the loan and ensures end use of the loan provided for the agricultural banking customers
• Identifies early warning signals on the agricultural banking customers’ business and advises customers to improve their performances and take appropriate measures.
• Produce periodic performance reports of the agricultural banking customer (both business and loan account performance).
• Reminds agricultural banking customers, recommends appropriate and timely actions (workout) in case of irregularities of loan repayment.
Receives regularized loans from the Loan Recovery Team (LRT) and conducts regular follow-up.
#PleasShare https://t.me/OdeeffannooBeeksisaaHojii
• Target potential agricultural banking customers; identify their need, recruit, establish and maintain a strong relationship with the customers
• Create awareness for agricultural banking customers on the bank’s product and services
• Mobilize resources from small holder farmers in terms of local and foreign currency
• Work closely with other stakeholders with alike mission of transforming the agricultural sector to mobilize additional resources (foreign and local)
• Advises/consults agricultural banking customer (model farmers and other small holder framers) about the credit process, types, terms, eligibility criteria, utilization, debt servicing, etc. and on various banking and financial products and services offered by the bank.
• Establish new relationships for the agricultural banking customers, prepare the required credit and financial analysis as per the bank policies and procedures and provide financing service for the farmers in a manner that ensures full repayment
• Evaluate the business performance of the agricultural banking customer and recommend their loan request;
• Engage in resource tracking practices,
• Cross sell and up sell the bank products to the farming community
• Produce periodic performance reports on the resource mobilizations and utilizations;
• Creating awareness to the farming community at large on financial literacy.
• Collecting, organizing, update and mapping model farmers data to the nearby districts and branches follow up their performance;
• Understand the need of the agricultural banking customers at all level and provide the appropriate values them.
• Provide regular value-added engagement with clients via periodic business visit, meetings, consistent communication, and seminars, to ensure proper follow up of agricultural banking business
• Manage the existing loan portfolio of agricultural banking customer segment to ensure establishment of appropriate account plans, recommend credit facilities in line with the bank’s credit policy to maximize earnings while containing risks to an acceptable level.
• Understand agricultural banking business models and integrate the bank’s products and services to the business model
• Study trends and analyze competition of the market and recommend feasible new lines of business for agricultural banking sub-segment.
• Research and maintain knowledge to ensure adherence with all applicable regulatory requirements and compliance policy and procedures, and adhere to all such standards, both legal and regulatory, to avoid undue risk for the bank.
• Handle agricultural banking customers’ queries of day to day nature via telephone/fax/post/e-mail. Assist in resolving client problems within the team.
• Provide input and participate in the development and implementation of Cooperative and Agricultural Banking process strategies, policies, and procedures to achieve Coopbank’s strategic objectives.
• Participate in continuously reviewing the Process’s business and operating models to ensure efficiency; reduce wastage of resources and drive productivity by improving systems and work processes.
• Follows-up repayment/utilization of the loan and ensures end use of the loan provided for the agricultural banking customers
• Identifies early warning signals on the agricultural banking customers’ business and advises customers to improve their performances and take appropriate measures.
• Produce periodic performance reports of the agricultural banking customer (both business and loan account performance).
• Reminds agricultural banking customers, recommends appropriate and timely actions (workout) in case of irregularities of loan repayment.
Receives regularized loans from the Loan Recovery Team (LRT) and conducts regular follow-up.
#PleasShare https://t.me/OdeeffannooBeeksisaaHojii
Position 4: Associate Agricultural Banking Customers Relationship Manager
Duty Station : Head office
Core Competency
• Maintains a commitment to honesty; models social, ethical, and organizational values; firmly adheres to codes of conduct and ethical principles;
• The ability to discover the needs of internal and external customers and strive to deliver services and products to meet these needs in a professional and courteous manner. This includes the willingness to give priority to customer needs and deliver high quality services within the available resources.
• Works effectively with and supports colleagues, fostering a positive and collaborative environment. It is about understanding the need to work together to create an environment of co-operation, trust, and mutual responsibility.
• Actively pursues technical and personal self-development on an ongoing basis; Takes advantage of learning opportunities and ongoing development (e.g., courses, observation of others, assignments, etc.)
• Giving high concern for optimal operations, making effective decisions (business) with a less possible cost, or efficiently
• Able to value communities' values, norms and beliefs and act to discharge responsibilities to obey and serve the community in which the bank operates to earn public credibility.
Functional Competency
• Knowledge of the overall strategic directions of the bank;
• Ability to develop and maintain good working relationships with internal and external partners working around agricultural transformation;
• Good Knowledge on CRM Principles;
• Broad knowledge of credit risks and banking operations;
• Ability to respond to all client enquiries and instructions and the capability of advising and resolving most issues and requests.
• Proven knowledge of agriculture sector
• Knowledge of laws and regulations relevant to the agricultural sectors
• Knowledge of the nature of agricultural production (seasonality, business type, durability, maturity, productivity, etc.)
• Ability to understand and being committed to societal culture and norms
• Understanding of agri-business value chain financing
• Knowledge of the credit policy and procedures
• Knowledge of scanning business environment (micro and macro),
• Ability to loan monitoring and follow-up
• Analytical skill (financial and non-financial),
• Marketing skill (Direct sells, referral marketing, cross selling, up-selling, etc)
• Ability to appraise projects
• Communication skills (written, verbal, and presentation skills)
• Ability to negotiate, influence, and persuade people
Education and Experience
MA or BA degree in Agronomy, Agricultural Engineering, Cooperatives, Agricultural Economics, Horticulture, Animal Husbandry, Agri-Business Management, Seed Science and Technology, Food Science, Apiculture and other related fields plus Minimum of five years for BA or three years for MA Minimum of 1 years of experience on CRO or SCRO or equivalent post is required
Duty Station : Head office
Core Competency
• Maintains a commitment to honesty; models social, ethical, and organizational values; firmly adheres to codes of conduct and ethical principles;
• The ability to discover the needs of internal and external customers and strive to deliver services and products to meet these needs in a professional and courteous manner. This includes the willingness to give priority to customer needs and deliver high quality services within the available resources.
• Works effectively with and supports colleagues, fostering a positive and collaborative environment. It is about understanding the need to work together to create an environment of co-operation, trust, and mutual responsibility.
• Actively pursues technical and personal self-development on an ongoing basis; Takes advantage of learning opportunities and ongoing development (e.g., courses, observation of others, assignments, etc.)
• Giving high concern for optimal operations, making effective decisions (business) with a less possible cost, or efficiently
• Able to value communities' values, norms and beliefs and act to discharge responsibilities to obey and serve the community in which the bank operates to earn public credibility.
Functional Competency
• Knowledge of the overall strategic directions of the bank;
• Ability to develop and maintain good working relationships with internal and external partners working around agricultural transformation;
• Good Knowledge on CRM Principles;
• Broad knowledge of credit risks and banking operations;
• Ability to respond to all client enquiries and instructions and the capability of advising and resolving most issues and requests.
• Proven knowledge of agriculture sector
• Knowledge of laws and regulations relevant to the agricultural sectors
• Knowledge of the nature of agricultural production (seasonality, business type, durability, maturity, productivity, etc.)
• Ability to understand and being committed to societal culture and norms
• Understanding of agri-business value chain financing
• Knowledge of the credit policy and procedures
• Knowledge of scanning business environment (micro and macro),
• Ability to loan monitoring and follow-up
• Analytical skill (financial and non-financial),
• Marketing skill (Direct sells, referral marketing, cross selling, up-selling, etc)
• Ability to appraise projects
• Communication skills (written, verbal, and presentation skills)
• Ability to negotiate, influence, and persuade people
Education and Experience
MA or BA degree in Agronomy, Agricultural Engineering, Cooperatives, Agricultural Economics, Horticulture, Animal Husbandry, Agri-Business Management, Seed Science and Technology, Food Science, Apiculture and other related fields plus Minimum of five years for BA or three years for MA Minimum of 1 years of experience on CRO or SCRO or equivalent post is required
Main Roles and Responsibilities
• Target potential agricultural banking customers; identify their need, recruit, establish and maintain a strong relationship with the customers
• Create awareness for agricultural banking customers on the bank’s product and services
• Mobilize resources from small holder farmers in terms of local and foreign currency
• Work closely with other stakeholders with alike mission of transforming the agricultural sector to mobilize additional resources (foreign and local)
• Advises/consults agricultural banking customer (model farmers and other small holder framers) about the credit process, types, terms, eligibility criteria, utilization, debt servicing, etc and on various banking and financial products and services offered by the bank.
• Establish new relationships for the agricultural banking customers, prepare the required credit and financial analysis as per the bank policies and procedures and provide financing service for the farmers in a manner that ensures full repayment
• Evaluate the business performance of the agricultural banking customer and recommend their loan request;
• Engage in resource tracking practices,
• Cross sell and up sell the bank products to the farming community
• Produce periodic performance reports on the resource mobilizations and utilizations;
• Creating awareness to the farming community at large on financial literacy.
• Collecting, organizing, update and mapping model farmers data to the nearby districts and branches follow up their performance;
• Understand the need of the agricultural banking customers at all level and provide the appropriate values them.
• Provide regular value-added engagement with clients via periodic business visit, meetings, consistent communication, and seminars, to ensure proper follow up of agricultural banking business
• Manage the existing loan portfolio of agricultural banking customer segment to ensure establishment of appropriate account plans, recommend credit facilities in line with the bank’s credit policy to maximize earnings while containing risks to an acceptable level.
• Understand agricultural banking business models and integrate the bank’s products and services to the business model
• Study trends and analyze competition of the market and recommend feasible new lines of business for agricultural banking sub-segment.
• Research and maintain knowledge to ensure adherence with all applicable regulatory requirements and compliance policy and procedures, and adhere to all such standards, both legal and regulatory, to avoid undue risk for the bank.
• Handle agricultural banking customers’ queries of day to day nature via telephone/fax/post/e-mail. Assist in resolving client problems within the team.
• Provide input and participate in the development and implementation of Cooperative and Agricultural Banking process strategies, policies, and procedures to achieve Coopbank’s strategic objectives.
• Participate in continuously reviewing the Process’s business and operating models to ensure efficiency; reduce wastage of resources and drive productivity by improving systems and work processes.
• Follows-up repayment/utilization of the loan and ensures end use of the loan provided for the agricultural banking customers
• Identifies early warning signals on the agricultural banking customers’ business and advises customers to improve their performances and take appropriate measures.
• Produce periodic performance reports of the agricultural banking customer (both business and loan account performance).
• Reminds agricultural banking customers, recommends appropriate and timely actions (workout) in case of irregularities of loan repayment.
Receives regularized loans from the Loan Recovery Team (LRT) and conducts regular follow-up.
• Target potential agricultural banking customers; identify their need, recruit, establish and maintain a strong relationship with the customers
• Create awareness for agricultural banking customers on the bank’s product and services
• Mobilize resources from small holder farmers in terms of local and foreign currency
• Work closely with other stakeholders with alike mission of transforming the agricultural sector to mobilize additional resources (foreign and local)
• Advises/consults agricultural banking customer (model farmers and other small holder framers) about the credit process, types, terms, eligibility criteria, utilization, debt servicing, etc and on various banking and financial products and services offered by the bank.
• Establish new relationships for the agricultural banking customers, prepare the required credit and financial analysis as per the bank policies and procedures and provide financing service for the farmers in a manner that ensures full repayment
• Evaluate the business performance of the agricultural banking customer and recommend their loan request;
• Engage in resource tracking practices,
• Cross sell and up sell the bank products to the farming community
• Produce periodic performance reports on the resource mobilizations and utilizations;
• Creating awareness to the farming community at large on financial literacy.
• Collecting, organizing, update and mapping model farmers data to the nearby districts and branches follow up their performance;
• Understand the need of the agricultural banking customers at all level and provide the appropriate values them.
• Provide regular value-added engagement with clients via periodic business visit, meetings, consistent communication, and seminars, to ensure proper follow up of agricultural banking business
• Manage the existing loan portfolio of agricultural banking customer segment to ensure establishment of appropriate account plans, recommend credit facilities in line with the bank’s credit policy to maximize earnings while containing risks to an acceptable level.
• Understand agricultural banking business models and integrate the bank’s products and services to the business model
• Study trends and analyze competition of the market and recommend feasible new lines of business for agricultural banking sub-segment.
• Research and maintain knowledge to ensure adherence with all applicable regulatory requirements and compliance policy and procedures, and adhere to all such standards, both legal and regulatory, to avoid undue risk for the bank.
• Handle agricultural banking customers’ queries of day to day nature via telephone/fax/post/e-mail. Assist in resolving client problems within the team.
• Provide input and participate in the development and implementation of Cooperative and Agricultural Banking process strategies, policies, and procedures to achieve Coopbank’s strategic objectives.
• Participate in continuously reviewing the Process’s business and operating models to ensure efficiency; reduce wastage of resources and drive productivity by improving systems and work processes.
• Follows-up repayment/utilization of the loan and ensures end use of the loan provided for the agricultural banking customers
• Identifies early warning signals on the agricultural banking customers’ business and advises customers to improve their performances and take appropriate measures.
• Produce periodic performance reports of the agricultural banking customer (both business and loan account performance).
• Reminds agricultural banking customers, recommends appropriate and timely actions (workout) in case of irregularities of loan repayment.
Receives regularized loans from the Loan Recovery Team (LRT) and conducts regular follow-up.
#JabaadhaaDubbisaa
Position 5: Senior Information Systems (IS) Security Officer
Duty Station: Head office
Required Competencies:
• Ability to solve complex problems;
• Learning agility (self-development) attitude;
• Strong and effective communication skills;
• Strong knowledge on enterprise infrastructure (network, database, application, servers, etc) and information systems security (Cyber-security);
• Strong knowledge and experience of network infrastructures;
• Hands on experience on any of Cyber-security related solutions such as SIEM (Security Information and Event Management), Web Application Firewall (WAF), Enterprise Firewalls, IPS/IDS, etc;
• Good knowledge of various information systems security tools (both commercial and open source) used to secure and test the security of information systems;
• Ability to develop and ensure that information systems security policies, standards, procedures and guidelines are defined and enforced consistently across the Bank’s environment;
• Good knowledge of information systems security standards, regulatory, compliance and contractual requirements;
• Ability to collaborate with other stakeholders to ensure that appropriate information security controls are implemented within the Bank’s environment;
• Strong knowledge on how to perform the management, assessment, resolution, and maintenance of information systems security solutions;
• Good knowledge and hands on experience on how to define requirements for physical, logical and administrative information systems security controls;
• Strong knowledge on how to review and assess information systems security risks, threats and vulnerabilities;
• Strong knowledge of risk assessment, security testing, vulnerability management and penetration testing processes;
• Demonstrated knowledge of threats and attack vectors as well as information systems security incident response management;
• Good knowledge in report writing and documentation;
• Good knowledge on cryptography;
• Willingness to perform other related duties as required.
Education and Experience
BSc Degree in Computer Science, Computer Engineering, Software Engineering, Information Technology or other related fields with a minimum of Six (6) years of relevant experience.
Professional information systems security (Cyber-security) related certification such as CISSP, CEH, CCNA-Security, etc. is an added advantage.
Position 5: Senior Information Systems (IS) Security Officer
Duty Station: Head office
Required Competencies:
• Ability to solve complex problems;
• Learning agility (self-development) attitude;
• Strong and effective communication skills;
• Strong knowledge on enterprise infrastructure (network, database, application, servers, etc) and information systems security (Cyber-security);
• Strong knowledge and experience of network infrastructures;
• Hands on experience on any of Cyber-security related solutions such as SIEM (Security Information and Event Management), Web Application Firewall (WAF), Enterprise Firewalls, IPS/IDS, etc;
• Good knowledge of various information systems security tools (both commercial and open source) used to secure and test the security of information systems;
• Ability to develop and ensure that information systems security policies, standards, procedures and guidelines are defined and enforced consistently across the Bank’s environment;
• Good knowledge of information systems security standards, regulatory, compliance and contractual requirements;
• Ability to collaborate with other stakeholders to ensure that appropriate information security controls are implemented within the Bank’s environment;
• Strong knowledge on how to perform the management, assessment, resolution, and maintenance of information systems security solutions;
• Good knowledge and hands on experience on how to define requirements for physical, logical and administrative information systems security controls;
• Strong knowledge on how to review and assess information systems security risks, threats and vulnerabilities;
• Strong knowledge of risk assessment, security testing, vulnerability management and penetration testing processes;
• Demonstrated knowledge of threats and attack vectors as well as information systems security incident response management;
• Good knowledge in report writing and documentation;
• Good knowledge on cryptography;
• Willingness to perform other related duties as required.
Education and Experience
BSc Degree in Computer Science, Computer Engineering, Software Engineering, Information Technology or other related fields with a minimum of Six (6) years of relevant experience.
Professional information systems security (Cyber-security) related certification such as CISSP, CEH, CCNA-Security, etc. is an added advantage.
Main Roles and Responsibilities
• Design, develop, implement and manage information system security assets and components as per the Bank’s requirements;
• Define, analyze and test/validate/verify information system security requirements;
• Support information systems security development actions and regularly monitor implemented information system security controls to reduce risks and forecast future demands;
• Attend and commit to the compliance, regulatory body and internal audit requirements;
• Audit information system assets against the security requirements of the Bank, provide recommendations for any observed deviations and ensure that the required security controls are implemented;
• Assist the intended stakeholders in the identification and implementation of appropriate information system security controls to ensure uniform application of security requirements within the Bank’s environment;
• Contribute to the information systems security planning, risk assessment/management and information system security awareness creation program/training processes;
• Perform information system risk assessments on information system assets of the Bank to identify points of vulnerability and non-compliance in accordance with security requirements, policies, standards, procedures and guidelines of the Bank;
• Assess and mitigate information systems security risks in collaboration with other stakeholders;
• Ensure that the information systems security policies, standards, procedures, guidelines, security control techniques, and other countermeasures in information system environment are applied effectively across the Bank;
• Ensure the day to day operations of the information system security assets of the Bank, including verifying that security controls, technical and otherwise, are functioning as intended;
• Stay informed of latest information systems security threats, vulnerabilities, risks; and recommend the mitigation mechanisms;
• Serve as a lead mentor on all matters, technical and otherwise, involving the security of information, information system assets and related services;
• Troubleshot and solve a wide variety of information systems security issues;
• Mentor other team members on information systems security related issues;
• Develop information systems security related documentations/reports and summarize technical information for a wider audience;
• Contribute to the work environment that encourages knowledge of respect for, and development of skills to engage with those of other cultures or backgrounds;
• Contribute to the overall success of the Bank by performing all other duties and responsibilities as assigned by the supervisor.
• Design, develop, implement and manage information system security assets and components as per the Bank’s requirements;
• Define, analyze and test/validate/verify information system security requirements;
• Support information systems security development actions and regularly monitor implemented information system security controls to reduce risks and forecast future demands;
• Attend and commit to the compliance, regulatory body and internal audit requirements;
• Audit information system assets against the security requirements of the Bank, provide recommendations for any observed deviations and ensure that the required security controls are implemented;
• Assist the intended stakeholders in the identification and implementation of appropriate information system security controls to ensure uniform application of security requirements within the Bank’s environment;
• Contribute to the information systems security planning, risk assessment/management and information system security awareness creation program/training processes;
• Perform information system risk assessments on information system assets of the Bank to identify points of vulnerability and non-compliance in accordance with security requirements, policies, standards, procedures and guidelines of the Bank;
• Assess and mitigate information systems security risks in collaboration with other stakeholders;
• Ensure that the information systems security policies, standards, procedures, guidelines, security control techniques, and other countermeasures in information system environment are applied effectively across the Bank;
• Ensure the day to day operations of the information system security assets of the Bank, including verifying that security controls, technical and otherwise, are functioning as intended;
• Stay informed of latest information systems security threats, vulnerabilities, risks; and recommend the mitigation mechanisms;
• Serve as a lead mentor on all matters, technical and otherwise, involving the security of information, information system assets and related services;
• Troubleshot and solve a wide variety of information systems security issues;
• Mentor other team members on information systems security related issues;
• Develop information systems security related documentations/reports and summarize technical information for a wider audience;
• Contribute to the work environment that encourages knowledge of respect for, and development of skills to engage with those of other cultures or backgrounds;
• Contribute to the overall success of the Bank by performing all other duties and responsibilities as assigned by the supervisor.
#Position 6: Information Systems (IS) Security Officer
Duty Station: Head Office
Required Competencies:
• Learning agility (self-development) attitude;
• Strong and effective communication skills;
• Good understanding of enterprise infrastructure (network, database, application, servers, etc.) and information systems security (Cyber-security);
• Good knowledge and experience of network infrastructures;
• Good knowledge on any of Cyber-security related solutions such as SIEM (Security Information and Event Management), Web Application Firewall (WAF), Enterprise Firewalls, IPS/IDS, etc.;
• Ability to collaborate with other stakeholders to ensure that appropriate information security controls are implemented as required;
• Good knowledge on how to perform the management, assessment, resolution, and maintenance of information systems security solutions;
• Good understanding to define requirements for physical, logical and administrative information systems security controls;
• Good understanding on how to review and assess information systems security risks, threats and vulnerabilities;
• Good understanding of risk assessment, security testing, vulnerability management and penetration testing processes;
• Good knowledge of information systems security threats and attack vectors as well as information systems security incident response management;
• Good knowledge in report writing and documentation;
• Willingness to perform other related duties as required.
Education and Experience
BSc Degree in Computer Science, Computer Engineering, Software Engineering, Information Technology or other related fields with Four (4) years of relevant experience.
Professional information systems security (Cyber-security) related certification such as CEH, CCNA-Security, etc. is an added advantage.
Main Roles and Responsibilities
• Design and manage information system security assets and components as per the Bank’s requirements;
• Contribute to the information systems risk management process;
• Monitor information system assets of the Bank and respond to any possible information systems security incidents, as required;
• Monitor the day to day operations of information system security assets of the Bank, including the verification of their functioning as intended;
• Contribute to the definition, analysis and testing of information systems security requirements;
• Regularly monitor implemented information systems security controls to reduce risks and to contribute to the future demands;
• Audit information system assets against the security requirements of the Bank and provide recommendations for any observed deviations;
• Assist the intended stakeholders in the identification and implementation of appropriate information system security controls to ensure uniform application of security requirements within the Bank’s environment;
• Contribute to the development of information systems security awareness creation program/training;
• Assist the implementation of information systems security policies, standards, procedures, guidelines, security control techniques, and other countermeasures in information system environment;
• Stay informed of latest information systems security threats, vulnerabilities, risks; and recommend the mitigation mechanisms;
• Troubleshot and solve a wide variety of information systems security issues;
• Provide support to other team members and users of the Bank on information systems security related issues;
• Develop information systems security related documentations/reports;
• Contribute to the work environment that encourages knowledge of respect for, and development of skills to engage with those of other cultures or backgrounds;
• Contribute to the overall success of the Bank by performing all other duties and responsibilities as assigned by the superv
Duty Station: Head Office
Required Competencies:
• Learning agility (self-development) attitude;
• Strong and effective communication skills;
• Good understanding of enterprise infrastructure (network, database, application, servers, etc.) and information systems security (Cyber-security);
• Good knowledge and experience of network infrastructures;
• Good knowledge on any of Cyber-security related solutions such as SIEM (Security Information and Event Management), Web Application Firewall (WAF), Enterprise Firewalls, IPS/IDS, etc.;
• Ability to collaborate with other stakeholders to ensure that appropriate information security controls are implemented as required;
• Good knowledge on how to perform the management, assessment, resolution, and maintenance of information systems security solutions;
• Good understanding to define requirements for physical, logical and administrative information systems security controls;
• Good understanding on how to review and assess information systems security risks, threats and vulnerabilities;
• Good understanding of risk assessment, security testing, vulnerability management and penetration testing processes;
• Good knowledge of information systems security threats and attack vectors as well as information systems security incident response management;
• Good knowledge in report writing and documentation;
• Willingness to perform other related duties as required.
Education and Experience
BSc Degree in Computer Science, Computer Engineering, Software Engineering, Information Technology or other related fields with Four (4) years of relevant experience.
Professional information systems security (Cyber-security) related certification such as CEH, CCNA-Security, etc. is an added advantage.
Main Roles and Responsibilities
• Design and manage information system security assets and components as per the Bank’s requirements;
• Contribute to the information systems risk management process;
• Monitor information system assets of the Bank and respond to any possible information systems security incidents, as required;
• Monitor the day to day operations of information system security assets of the Bank, including the verification of their functioning as intended;
• Contribute to the definition, analysis and testing of information systems security requirements;
• Regularly monitor implemented information systems security controls to reduce risks and to contribute to the future demands;
• Audit information system assets against the security requirements of the Bank and provide recommendations for any observed deviations;
• Assist the intended stakeholders in the identification and implementation of appropriate information system security controls to ensure uniform application of security requirements within the Bank’s environment;
• Contribute to the development of information systems security awareness creation program/training;
• Assist the implementation of information systems security policies, standards, procedures, guidelines, security control techniques, and other countermeasures in information system environment;
• Stay informed of latest information systems security threats, vulnerabilities, risks; and recommend the mitigation mechanisms;
• Troubleshot and solve a wide variety of information systems security issues;
• Provide support to other team members and users of the Bank on information systems security related issues;
• Develop information systems security related documentations/reports;
• Contribute to the work environment that encourages knowledge of respect for, and development of skills to engage with those of other cultures or backgrounds;
• Contribute to the overall success of the Bank by performing all other duties and responsibilities as assigned by the superv
#Position 7: Associate Information Systems (IS) Security Officer
Duty Station: Head Office
Required Competencies:
• Learning agility (self-development) attitude;
• Strong and effective communication skills;
• Basic understanding of enterprise infrastructure (network, database, application, servers, etc.) and information systems security (Cyber-security);
• Good knowledge and understanding of network infrastructures;
• Ability to manage various information system security assets;
• Good understanding and knowledge on the information systems security related concepts (i.e. risks, threats, vulnerabilities, etc.);
• Good understanding of risk assessment, security testing, vulnerability management and penetration testing processes;
• Good understanding of information systems security threats and attack vectors;
• Willingness to perform other related duties as required.
Education and Experience
BSc Degree in Computer Science, Computer Engineering, Software Engineering, Information Technology or other related fields with Three (3) years of relevant experience.
Professional information systems security (Cyber-security) related certification such as CCNA-Security is an added advantage
Main Roles and Responsibilities
• Manage information system security assets and components as per the Bank’s requirements;
• Monitor information system assets of the Bank and respond to any possible information systems security incidents, as required;
• Monitor the day to day operations of information system security assets of the Bank;
• Assist the implementation of information systems security policies, standards, procedures, guidelines, security control techniques, and other countermeasures in information system environment;
• Stay informed of latest information systems security threats, vulnerabilities, risks; and recommend the mitigation mechanisms;
• Perform vulnerability assessments;
• Provide support to users of the Bank on information systems security related issues;
• Assist in troubleshooting and solving a wide variety of information systems security issues;
• Contribute to the work environment that encourages knowledge of respect for, and development of skills to engage with those of other cultures or backgrounds;
• Contribute to the overall success of the Bank by performing all other duties and responsibilities as assigned by the supervisor
Duty Station: Head Office
Required Competencies:
• Learning agility (self-development) attitude;
• Strong and effective communication skills;
• Basic understanding of enterprise infrastructure (network, database, application, servers, etc.) and information systems security (Cyber-security);
• Good knowledge and understanding of network infrastructures;
• Ability to manage various information system security assets;
• Good understanding and knowledge on the information systems security related concepts (i.e. risks, threats, vulnerabilities, etc.);
• Good understanding of risk assessment, security testing, vulnerability management and penetration testing processes;
• Good understanding of information systems security threats and attack vectors;
• Willingness to perform other related duties as required.
Education and Experience
BSc Degree in Computer Science, Computer Engineering, Software Engineering, Information Technology or other related fields with Three (3) years of relevant experience.
Professional information systems security (Cyber-security) related certification such as CCNA-Security is an added advantage
Main Roles and Responsibilities
• Manage information system security assets and components as per the Bank’s requirements;
• Monitor information system assets of the Bank and respond to any possible information systems security incidents, as required;
• Monitor the day to day operations of information system security assets of the Bank;
• Assist the implementation of information systems security policies, standards, procedures, guidelines, security control techniques, and other countermeasures in information system environment;
• Stay informed of latest information systems security threats, vulnerabilities, risks; and recommend the mitigation mechanisms;
• Perform vulnerability assessments;
• Provide support to users of the Bank on information systems security related issues;
• Assist in troubleshooting and solving a wide variety of information systems security issues;
• Contribute to the work environment that encourages knowledge of respect for, and development of skills to engage with those of other cultures or backgrounds;
• Contribute to the overall success of the Bank by performing all other duties and responsibilities as assigned by the supervisor
#Position 8: Digital Lending Officer
Duty Station: Head Office
Required Competencies:
• Good understanding of Digital Transformation in the Banking Sector
• Knowledge of the credit policy, procedure, and overall strategic directions of the Bank.
• Ability to develop and maintain good working relationships with internal and external partners
• Excellent in communication and enter personal skills
• Fluent speaker in Afaan Oromo and Amharic
• Open mind and Flexible
• Positive attitude to work and change
• Strong collaboration, with ability to collaborate with teams from cross-functional disciplines
• Able to work under tight deadlines and cope under pressure
Education and Experience
• BSC degree in Computer Science/Information Technology Plus minimum of Three (3) years of experience preferably banking experience.
• Training in Digital Lending areas or Digital Bank Product (added advantage)
Main Roles and Responsibilities
• Ensure clients are well informed on bank’s product and services
• Enroll MSMEs on the bank’s digital lending and other digital channels
• Gives orientation and demonstration on the platform for the targeted group
• Supports the online loan application process, answering client questions and assisting in obtaining documentation necessary to underwrite loan requests.
• Assists in obtaining items necessary for uploading of loan documents and assists with coordinating the closing of the loan
• Specializes in loan product knowledge to provide support to clients, especially consumer loan products and services.
• Responds to client inquiries regarding details of loan types offered, loan rate questions.
• Assists clients with completing loan applications both over the web and by phone.
• Cross sells relevant products and services
• In case of platform failure/ technical malfunction take any remedial action
• Work on upgrading and further improvement of the digital lending system
• Working with the product development unit under the guidance of the Director MSME Banking, establish new lines of digital products.
• Monitors and follows periodic loan repayments on the system
• Identify potential issues and proactively ensure the highest levels of systems availability and operation
• Takes necessary actions in order to ensure that the defined KPI’s are reached
• Compiling and keeping of customer loan file
• Prepare various reports as deemed necessary
Duty Station: Head Office
Required Competencies:
• Good understanding of Digital Transformation in the Banking Sector
• Knowledge of the credit policy, procedure, and overall strategic directions of the Bank.
• Ability to develop and maintain good working relationships with internal and external partners
• Excellent in communication and enter personal skills
• Fluent speaker in Afaan Oromo and Amharic
• Open mind and Flexible
• Positive attitude to work and change
• Strong collaboration, with ability to collaborate with teams from cross-functional disciplines
• Able to work under tight deadlines and cope under pressure
Education and Experience
• BSC degree in Computer Science/Information Technology Plus minimum of Three (3) years of experience preferably banking experience.
• Training in Digital Lending areas or Digital Bank Product (added advantage)
Main Roles and Responsibilities
• Ensure clients are well informed on bank’s product and services
• Enroll MSMEs on the bank’s digital lending and other digital channels
• Gives orientation and demonstration on the platform for the targeted group
• Supports the online loan application process, answering client questions and assisting in obtaining documentation necessary to underwrite loan requests.
• Assists in obtaining items necessary for uploading of loan documents and assists with coordinating the closing of the loan
• Specializes in loan product knowledge to provide support to clients, especially consumer loan products and services.
• Responds to client inquiries regarding details of loan types offered, loan rate questions.
• Assists clients with completing loan applications both over the web and by phone.
• Cross sells relevant products and services
• In case of platform failure/ technical malfunction take any remedial action
• Work on upgrading and further improvement of the digital lending system
• Working with the product development unit under the guidance of the Director MSME Banking, establish new lines of digital products.
• Monitors and follows periodic loan repayments on the system
• Identify potential issues and proactively ensure the highest levels of systems availability and operation
• Takes necessary actions in order to ensure that the defined KPI’s are reached
• Compiling and keeping of customer loan file
• Prepare various reports as deemed necessary