Position 1: Cooperative Banking Corporate Customer Senior Relationship Manager (Coffee/Agricultural/Financial/Consumer Cooperatives)

Duty Station: Head Office

Core Competency
•Maintains a commitment to honesty; models social, ethical, and organizational values; firmly adheres to codes of conduct and ethical principles;
•The ability to discover the needs of internal and external customers and strive to deliver services and products to meet these needs in a professional and courteous manner. This includes the willingness to give priority to customer needs and deliver high quality services within the available resources.
•Works effectively with and supports colleagues, fostering a positive and collaborative environment. It is about understanding the need to work together to create an environment of co-operation, trust, and mutual responsibility.
•Actively pursues technical and personal self-development on an ongoing basis; Takes advantage of learning opportunities and ongoing development (e.g., courses, observation of others, assignments, etc.)
•Giving high concern for optimal operations, making effective decisions (business) with a less possible cost, or efficiently
•Able to value communities' values, norms and beliefs and act to discharge responsibilities to obey and serve the community in which the bank operates to earn public credibility.

Functional Competency
•Knowledge of the overall strategic directions of the bank;
•Ability to develop and maintain good working relationships with internal and external partners working around cooperative movement;
•Good Knowledge on CRM Principles;
•Broad knowledge of credit risks and banking operations;
•Ability to respond to all client enquiries and instructions and the capability of advising and resolving most issues and requests.
•Knowledge of cooperative principles
•Knowledge of cooperatives laws and regulations
•Knowledge of the nature of Cooperatives businesses (seasonality, business type, etc.)
•Ability to understand and being committed to societal culture and norms
•Understanding of the Cooperatives societies’ products and services (agriculture, manufacturing, services etc.)
•Good understanding of agricultural activities along the value chain
•Knowledge of Cooperatives business monitoring and auditing
•Knowledge of the credit policy and procedures
•Knowledge of scanning business environment (micro and macro),
•Ability to loan monitoring and follow-up
•Analytical skill (financial and non-financial),
•Marketing skill (Direct sells, referral marketing, cross selling, up-selling, etc)
•Ability to appraise projects
•Ability to create cooperative linkage with business
•Communication skills (written, verbal, and presentation skills)
•Ability to negotiate, influence, and persuade people

Experience
•Minimum of eight years for BA or six years for MA
•Minimum of 2 years of experience on CRM post is required

Education
MA or BA degree in Cooperatives, Economics, Management, Accounting Agronomy, Agricultural Engineering, Agricultural Economics, Horticulture, Animal Husbandry, Agri-Business Management, Seed Science and Technology, Food Science, Apiculture and other related fields.

Main Roles and Responsibilities
•Target potential cooperative customers; identify their need, recruit, establish and maintain a strong relationship with the customers
•Create awareness for cooperative customers on the bank’s product and services
•Mobilize resources from cooperatives business in terms of local and foreign currency
•Advises/consults cooperative customer about the credit process, types, terms, eligibility criteria, utilization, debt servicing, etc and on various banking and financial products and services offered by the bank.
•Establish new relationships for the cooperative customers, prepare the required credit and financial analysis as per the bank policies and procedures and provide financing service for the cooperatives in a manner that ensures full repayment

Position 2: Cooperative Banking Corporate Customer Relationship Manager (Coffee/Agricultural/Financial/Consumer Cooperative)

Duty Station: Head Office

Core Competency
•Maintains a commitment to honesty; models social, ethical, and organizational values; firmly adheres to codes of conduct and ethical principles;
•The ability to discover the needs of internal and external customers and strive to deliver services and products to meet these needs in a professional and courteous manner. This includes the willingness to give priority to customer needs and deliver high quality services within the available resources.
•Works effectively with and supports colleagues, fostering a positive and collaborative environment. It is about understanding the need to work together to create an environment of co-operation, trust, and mutual responsibility.
•Actively pursues technical and personal self-development on an ongoing basis; Takes advantage of learning opportunities and ongoing development (e.g., courses, observation of others, assignments, etc.)
•Giving high concern for optimal operations, making effective decisions (business) with a less possible cost, or efficiently
•Able to value communities' values, norms and beliefs and act to discharge responsibilities to obey and serve the community in which the bank operates to earn public credibility.

Functional Competency
•Knowledge of the overall strategic directions of the bank;
•Ability to develop and maintain good working relationships with internal and external partners working around cooperative movement;
•Good Knowledge on CRM Principles;
•Broad knowledge of credit risks and banking operations;
•Ability to respond to all client enquiries and instructions and the capability of advising and resolving most issues and requests.
•Knowledge of cooperative principles
•Knowledge of cooperatives laws and regulations
•Knowledge of the nature of Cooperatives businesses (seasonality, business type, etc.)
•Ability to understand and being committed to societal culture and norms
•Understanding of the Cooperatives societies’ products and services (agriculture, manufacturing, services etc.)
•Good understanding of agricultural activities along the value chain
•Knowledge of Cooperatives business monitoring and auditing
•Knowledge of the credit policy and procedures
•Knowledge of scanning business environment (micro and macro),
•Ability to loan monitoring and follow-up
•Analytical skill (financial and non-financial),
•Marketing skill (Direct sells, referral marketing, cross selling, up-selling, etc)
•Ability to appraise projects
•Ability to create cooperative linkage with business
•Communication skills (written, verbal, and presentation skills)
•Ability to negotiate, influence, and persuade people

Experience
•Minimum of seven years for BA or five years for MA
•Minimum of 1 years of experience on CRM post is required

Education
MA or BA degree in Cooperatives, Economics, Management, Accounting Agronomy, Agricultural Engineering, Agricultural Economics, Horticulture, Animal Husbandry, Agri-Business Management, Seed Science and Technology, Food Science, Apiculture and other related fields

Main Roles and Responsibilities
•Target potential cooperative customers; identify their need, recruit, establish and maintain a strong relationship with the customers
•Create awareness for cooperative customers on the bank’s product and services
•Mobilize resources from cooperatives business in terms of local and foreign currency
•Advises/consults cooperative customer about the credit process, types, terms, eligibility criteria, utilization, debt servicing, etc and on various banking and financial products and services offered by the bank.
•Establish new relationships for the cooperative customers, prepare the required credit and financial analysis as per the bank policies and procedures and provide financing service for the cooperatives in a manner that ensures full repayment
•Work closely with other stakeholders with alike mission of transforming the cooperatives sector to mobilize additional resources (foreign and local)
•Evaluate the business performance of the cooperatives and recommend their loan request;
•Engage in resource tracking practices,
•Cross sell and up sell the bank products to the cooperative society
•Produce periodic performance reports on the resource mobilizations and utilizations;
•Creating awareness to a cooperative, attending their forums, anniversaries, and other events;
•Collecting, organizing, update and mapping cooperatives data to the nearby districts and branches follow up their performance;
•Understand the need of the cooperatives at all level and provide the appropriate values for the cooperatives
•Provide regular value-added engagement with clients via periodic business visit, meetings, consistent communication, and seminars, to ensure proper follow up of cooperative business
•Manage the existing loan portfolio of cooperatives customer segment to ensure establishment of appropriate account plans, recommend credit facilities in line with the bank’s credit policy to maximize earnings while containing risks to an acceptable level.
•Understand cooperatives business models and integrate the bank’s products and services to the business model
•Study trends and analyze competition of the market and recommend feasible new lines of business for cooperatives.
•Research and maintain knowledge to ensure adherence with all applicable regulatory requirements and compliance policy and procedures, and adhere to all such standards, both legal and regulatory, to avoid undue risk for the bank.
•Handle cooperative customers’ queries of day to day nature via telephone/fax/post/e-mail. Assist in resolving client problems within the team.
•Provide input and participate in the development and implementation of Cooperative and Agricultural Banking process strategies, policies, and procedures to achieve Coopbank’s strategic objectives.
•Participate in continuously reviewing the Process’s business and operating models to ensure efficiency; reduce wastage of resources and drive productivity by improving systems and work processes.
•Follows-up repayment/utilization of the loan and ensures end use of the loan provided for the Cooperative Customers
•Identifies early warning signals on the cooperative customers’ business and advises customers to improve their performances and take appropriate measures.
•Produce periodic performance reports of the cooperatives customer (both business and loan account performance).
•Reminds cooperative customers, recommends appropriate and timely actions (workout) in case of irregularities of loan repayment.
•Receives regularized loans from the Loan Recovery Team (LRT) and conducts regular follow-up.
Position 3: Cooperative Banking Retail Customer Associate Relationship Manager (Coffee or Agricultural or Financial or Consumer Cooperatives)

Duty Station: Head Office

Core Competency
•Maintains a commitment to honesty; models social, ethical, and organizational values; firmly adheres to codes of conduct and ethical principles;

•The ability to discover the needs of internal and external customers and strive to deliver services and products to meet these needs in a professional and courteous manner. This includes the willingness to give priority to customer needs and deliver high quality services within the available resources.
•Works effectively with and supports colleagues, fostering a positive and collaborative environment. It is about understanding the need to work together to create an environment of co-operation, trust, and mutual responsibility.
•Actively pursues technical and personal self-development on an ongoing basis; Takes advantage of learning opportunities and ongoing development (e.g., courses, observation of others, assignments, etc.)
•Giving high concern for optimal operations, making effective decisions (business) with a less possible cost, or efficiently
•Able to value communities' values, norms and beliefs and act to discharge responsibilities to obey and serve the community in which the bank operates to earn public credibility.

Functional Competency
•Knowledge of the overall strategic directions of the bank;
•Ability to develop and maintain good working relationships with internal and external partners working around cooperative movement;
•Good Knowledge on CRM Principles;
•Broad knowledge of credit risks and banking operations;
•Ability to respond to all client enquiries and instructions and the capability of advising and resolving most issues and requests.
•Knowledge of cooperative principles
•Knowledge of cooperatives laws and regulations
•Knowledge of the nature of Cooperatives businesses (seasonality, business type, etc.)
•Ability to understand and being committed to societal culture and norms
•Understanding of the Cooperatives societies’ products and services (agriculture, manufacturing, services etc.)
•Good understanding of agricultural activities along the value chain
•Knowledge of Cooperatives business monitoring and auditing
•Knowledge of the credit policy and procedures
•Knowledge of scanning business environment (micro and macro),
•Ability to loan monitoring and follow-up
•Analytical skill (financial and non-financial),
•Marketing skill (Direct sells, referral marketing, cross selling, up-selling, etc)
•Ability to appraise projects
•Ability to create cooperative linkage with business
•Communication skills (written, verbal, and presentation skills)
•Ability to negotiate, influence, and persuade people

Experience
•Minimum of five years for BA or three years for MA
•Minimum of 1 years of experience on Customer relation officer or Senior Customer Relation Officer or equivalent post is required

Education
MA or BA degree in Cooperatives, Economics, Management, Accounting Agronomy, Agricultural Engineering, Agricultural Economics, Horticulture, Animal Husbandry, Agri-Business Management, Seed Science and Technology, Food Science, Apiculture and other related fields

Main Roles and Responsibilities
•Target potential cooperative customers; identify their need, recruit, establish and maintain a strong relationship with the customers
•Create awareness for cooperative customers on the bank’s product and services
•Mobilize resources from cooperatives business in terms of local and foreign currency
•Advises/consults cooperative customer about the credit process, types, terms, eligibility criteria, utilization, debt servicing, etc and on various banking and financial products and services offered by the bank.
•Establish new relationships for the cooperative customers, prepare the required credit and financial analysis as per the bank policies and procedures and provide financing service for the cooperatives in a manner that ensures full repayment
•Work closely with other stakeholders with alike mission of transforming the cooperatives sector to mobilize additional resources (foreign and local)
•Evaluate the business performance of the cooperatives and recommend their loan request;
•Engage in resource tracking practices,
•Cross sell and up sell the bank products to the cooperative society
•Produce periodic performance reports on the resource mobilizations and utilizations;
•Creating awareness to a cooperative, attending their forums, anniversaries, and other events;
•Collecting, organizing, update and mapping cooperatives data to the nearby districts and branches follow up their performance;
•Understand the need of the cooperatives at all level and provide the appropriate values for the cooperatives
•Provide regular value-added engagement with clients via periodic business visit, meetings, consistent communication, and seminars, to ensure proper follow up of cooperative business
•Manage the existing loan portfolio of cooperatives customer segment to ensure establishment of appropriate account plans, recommend credit facilities in line with the bank’s credit policy to maximize earnings while containing risks to an acceptable level.
•Understand cooperatives business models and integrate the bank’s products and services to the business model
•Study trends and analyze competition of the market and recommend feasible new lines of business for cooperatives.
•Research and maintain knowledge to ensure adherence with all applicable regulatory requirements and compliance policy and procedures, and adhere to all such standards, both legal and regulatory, to avoid undue risk for the bank.
•Handle cooperative customers’ queries of day to day nature via telephone/fax/post/e-mail. Assist in resolving client problems within the team.
•Provide input and participate in the development and implementation of Cooperative and Agricultural Banking process strategies, policies, and procedures to achieve Coopbank’s strategic objectives.
•Participate in continuously reviewing the Process’s business and operating models to ensure efficiency; reduce wastage of resources and drive productivity by improving systems and work processes.
•Follows-up repayment/utilization of the loan and ensures end use of the loan provided for the Cooperative Customers
•Identifies early warning signals on the cooperative customers’ business and advises customers to improve their performances and take appropriate measures.
•Produce periodic performance reports of the cooperatives customer (both business and loan account performance).
•Reminds cooperative customers, recommends appropriate and timely actions (workout) in case of irregularities of loan repayment.
•Receives regularized loans from the Loan Recovery Team (LRT) and conducts regular follow-up.

Position 4: Agricultural Banking Corporate Customer Relationship Manager

Duty Station: Head Office

Core Competency
• Maintains a commitment to honesty; models social, ethical, and organizational values; firmly adheres to codes of conduct and ethical principles;
• The ability to discover the needs of internal and external customers and strive to deliver services and products to meet these needs in a professional and courteous manner. This includes the willingness to give priority to customer needs and deliver high quality services within the available resources.
• Works effectively with and supports colleagues, fostering a positive and collaborative environment. It is about understanding the need to work together to create an environment of co-operation, trust, and mutual responsibility.
• Actively pursues technical and personal self-development on an ongoing basis; Takes advantage of learning opportunities and ongoing development (e.g., courses, observation of others, assignments, etc.)
• Giving high concern for optimal operations, making effective decisions (business) with a less possible cost, or efficiently
• Able to value communities' values, norms and beliefs and act to discharge responsibilities to obey and serve the community in which the bank operates to earn public credibility.

Functional Competency
• Knowledge of the overall strategic directions of the bank;
• Ability to develop and maintain good working relationships with internal and external partners working around agricultural transformation;
• Good Knowledge on CRM Principles;
• Broad knowledge of credit risks and banking operations;
• Ability to respond to all client enquiries and instructions and the capability of advising and resolving most issues and requests.
• Proven knowledge of agriculture sector
• Knowledge of laws and regulations relevant to the agricultural sectors
• Knowledge of the nature of agricultural production (seasonality, business type, durability, maturity, productivity, etc.)
• Ability to understand and being committed to societal culture and norms
• Understanding of agri-business value chain financing
• Knowledge of the credit policy and procedures
• Knowledge of scanning business environment (micro and macro),
• Ability to loan monitoring and follow-up
• Analytical skill (financial and non-financial),
• Marketing skill (Direct sells, referral marketing, cross selling, up-selling, etc)
• Ability to appraise projects
• Communication skills (written, verbal, and presentation skills)
• Ability to negotiate, influence, and persuade people

Experience
• Minimum of seven years for BA or five years for MA
• Minimum of 1 year of experience on CRM post is required

Education
MA or BA degree in Agronomy, Agricultural Engineering, Cooperatives, Agricultural Economics, Horticulture, Animal Husbandry, Agri-Business Management, Seed Science and Technology, Food Science, Apiculture and other related fields

Main Roles and Responsibilities
• Target potential agricultural banking customers; identify their need, recruit, establish and maintain a strong relationship with the customers
• Create awareness for agricultural banking customers on the bank’s product and services
• Mobilize resources from small holder farmers in terms of local and foreign currency
• Work closely with other stakeholders with alike mission of transforming the agricultural sector to mobilize additional resources (foreign and local)
• Advises/consults agricultural banking customer (model farmers and other small holder framers) about the credit process, types, terms, eligibility criteria, utilization, debt servicing, etc and on various banking and financial products and services offered by the bank.
• Establish new relationships for the agricultural banking customers, prepare the required credit and financial analysis as per the bank policies and procedures and provide financing service for the farmers in a manner that ensures full repayment
• Evaluate the business performance of the agricultural banking customer and recommend their loan request;
• Engage in resource tracking practices,
• Cross sell and up sell the bank products to the farming community
• Produce periodic performance reports on the resource mobilizations and utilizations;
• Creating awareness to the farming community at large on financial literacy.
• Collecting, organizing, update and mapping model farmers data to the nearby districts and branches follow up their performance;
• Understand the need of the agricultural banking customers at all level and provide the appropriate values them.
• Provide regular value-added engagement with clients via periodic business visit, meetings, consistent communication, and seminars, to ensure proper follow up of agricultural banking business
• Manage the existing loan portfolio of agricultural banking customer segment to ensure establishment of appropriate account plans, recommend credit facilities in line with the bank’s credit policy to maximize earnings while containing risks to an acceptable level.
• Understand agricultural banking business models and integrate the bank’s products and services to the business model
• Study trends and analyze competition of the market and recommend feasible new lines of business for agricultural banking sub-segment.
• Research and maintain knowledge to ensure adherence with all applicable regulatory requirements and compliance policy and procedures, and adhere to all such standards, both legal and regulatory, to avoid undue risk for the bank.
• Handle agricultural banking customers’ queries of day to day nature via telephone/fax/post/e-mail. Assist in resolving client problems within the team.
• Provide input and participate in the development and implementation of Cooperative and Agricultural Banking process strategies, policies, and procedures to achieve Coopbank’s strategic objectives.
• Participate in continuously reviewing the Process’s business and operating models to ensure efficiency; reduce wastage of resources and drive productivity by improving systems and work processes.
• Follows-up repayment/utilization of the loan and ensures end use of the loan provided for the agricultural banking customers
• Identifies early warning signals on the agricultural banking customers’ business and advises customers to improve their performances and take appropriate measures.
• Produce periodic performance reports of the agricultural banking customer (both business and loan account performance).
• Reminds agricultural banking customers, recommends appropriate and timely actions (workout) in case of irregularities of loan repayment.
• Receives regularized loans from the Loan Recovery Team (LRT) and conducts regular follow-up.

Position 5: Manager, Cooperative and Agricultural Banking Business Development Services

Duty Station: Head Office

Core Competency
• Maintains a commitment to honesty; models social, ethical, and organizational values; firmly adheres to codes of conduct and ethical principles;
• The ability to discover the needs of internal and external customers and strive to deliver services and products to meet these needs in a professional and courteous manner. This includes the willingness to give priority to customer needs and deliver high quality services within the available resources.
• Works effectively with and supports colleagues, fostering a positive and collaborative environment. It is about understanding the need to work together to create an environment of co-operation, trust, and mutual responsibility.
• Actively pursues technical and personal self-development on an ongoing basis; Takes advantage of learning opportunities and ongoing development (e.g., courses, observation of others, assignments, etc.)
• Giving high concern for optimal operations, making effective decisions (business) with a less possible cost, or efficiently
• Able to value communities' values, norms and beliefs and act to discharge responsibilities to obey and serve the community in which the bank operates to earn public credibility.

Functional Competency
• Knowledge of the overall strategic directions of the bank;
• Ability to develop and maintain good working relationships with internal and external partners working around cooperative and agricultural sector transformation;
• Basic knowledge of banking operations
• Proven knowledge of agriculture and cooperatives sector
• Knowledge of laws and regulations relevant to the agricultural and cooperative sectors
• Knowledge of the nature of agricultural production (seasonality, business type, durability, maturity, productivity, etc.)
• Ability to understand and being committed to societal culture and norms
• Understanding of agri-business value chain
• Knowledge of scanning business environment (micro and macro),
• Knowledge of project management
• Knowledge of business plan preparation
• Knowledge of research methodologies
• Research report writing skills
• Communication skills (written, verbal, and presentation skills)
• Analytical skills
• Product design skill
• Understanding of the cooperatives societies’ and farmers business need
• Ability to undertake research projects, to draw policy implications and propose options
• Understanding of banking industry and global perspectives
• Ability to negotiate, influence, and persuade people

Leadership Competency
• Understanding the Banking Business: Applying knowledge of business and the marketplace to advance the bank’s goals.
• Making Complex Decisions: Making good and timely decisions that keep the bank moving forward;
• Taking Initiatives: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm;
• Managing Execution: Providing direction, delegating, and removing obstacles to get work done;
• Focusing on Performance: Consistently achieving results, even under tough and ensuring accountability
• Influencing People: Creating a climate where people are motivated to do their best to help the bank to achieve its objectives;
• Building Collaborative Relationships: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals; and Handling conflict situations effectively, with a minimum of noise when created
• Being Flexible and adaptable: Operating effectively, even when things are not certain, or the way forward is not clear.
• Being open: Demonstrate self-awareness and work on self-development
• Being Authentic: Having courage and instilling trust in to others
• Optimizing divers talent: Able to attract top talent and develop talent, manage difference and building effective team
Creating the new and different: Have strategic and innovative mind set

Experience
• Minimum of seven years for BA or five years for MA
• Prior experience in the area of business development, project management, research or on another similar areas is required

Education
MA or BA degree in Agronomy, Agricultural Engineering, Cooperatives, Agricultural Economics, Horticulture, Animal Husbandry, Agri-Business Management, Seed Science and Technology, Food Science, Apiculture, Economics, Project Management, Developmental Studies and other related fields

Main Roles and Responsibilities
• Developing linkage strategy with cooperative and agricultural banking customer segments
• Work closely with stakeholders with alike mission of transforming the agricultural and cooperatives sector in order to help the cooperative and agricultural banking customer resource mobilization effort.
• Advises/consults cooperative and agricultural banking customer (federations, unions, primary cooperatives, model farmers and other small holder framers) about the banking solutions provided by the bank
• Understand the need of the cooperative and agricultural banking customers at all level and design the appropriate values for them.
• Provide regular value-added engagement with clients and other stakeholders via periodic business visit, meetings, consistent communication, and seminars
• Understand cooperative and agricultural banking business models and integrate the bank’s products and services with the business model.
• Study trends and analyze competition of the market and prepare feasible new lines of business for the bank’s cooperative and agricultural banking sub-segment.
• Provide input and participate in the development and implementation of Cooperative and Agricultural Banking process strategies, policies, and procedures to achieve Coopbank’s strategic objectives.
• Participate in continuously reviewing the Process’s business and operating models to ensure efficiency; reduce wastage of resources and drive productivity by improving systems and work processes.
• Identifying cooperatives of different types and levels and propose and administer different intervention so as to create model cooperatives to encourage cooperative sector business development and enhance cooperatives business operations through the bank.
• Conduct assessment to identify gaps in cooperative and agricultural banking operation areas that can be addressed through different business development interventions.
• Developing concept notes and business proposals to create a strategic partnership with development partners such as NGO’s, cooperative promotion offices and agriculture offices working at federal and regional level;
• Developing Cooperative and Agriculture tailored new products and services;
• Engaging in promoting and advocating the role of cooperatives, model cooperatives in improving the livelihood of the communities at the grassroots level to the general public;
• Preparing the policy papers, and participating on various policy and research engagements in areas of cooperatives and rural development.
• Prepare tailored business plan that can be used for cooperatives and agricultural banking customers
• Work with other stake holders to create business linkage among cooperatives and market linkage for farmers.

Position 6: Manager, Cooperative and Agricultural Banking Capacity Building

Duty Station: Head Office

Core Competency
• Maintains a commitment to honesty; models social, ethical, and organizational values; firmly adheres to codes of conduct and ethical principles;
• The ability to discover the needs of internal and external customers and strive to deliver services and products to meet these needs in a professional and courteous manner. This includes the willingness to give priority to customer needs and deliver high quality services within the available resources.
• Works effectively with and supports colleagues, fostering a positive and collaborative environment. It is about understanding the need to work together to create an environment of co-operation, trust, and mutual responsibility.
• Actively pursues technical and personal self-development on an ongoing basis; Takes advantage of learning opportunities and ongoing development (e.g., courses, observation of others, assignments, etc.)
• Giving high concern for optimal operations, making effective decisions (business) with a less possible cost, or efficiently
• Able to value communities' values, norms and beliefs and act to discharge responsibilities to obey and serve the community in which the bank operates to earn public credibility.

Functional Competency
• Knowledge of the overall strategic directions of the bank;
• Ability to develop and maintain good working relationships with internal and external partners working around cooperative and agricultural sector transformation;
• Basic knowledge of banking operations
• Proven knowledge of agriculture and cooperatives sector
• Knowledge of laws and regulations relevant to the agricultural and cooperative sectors
• Ability to understand and being committed to societal culture and norms
• Understanding of agri-business value chain
• Knowledge of scanning business environment (micro and macro),
• Communication skills (written, verbal, and presentation skills)
• Understanding of the cooperatives societies’ and farmers business need
• Training design and training delivery skill
• Knowledge of curriculum development
• Ability to undertake research projects, to draw policy implications and propose options
• Understanding of banking industry and global perspectives
• Ability to negotiate, influence, and persuade people

Leadership Competency
• Understanding the Banking Business: Applying knowledge of business and the marketplace to advance the bank’s goals.
• Making Complex Decisions: Making good and timely decisions that keep the bank moving forward;
• Taking Initiatives: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm;
• Managing Execution: Providing direction, delegating, and removing obstacles to get work done;
• Focusing on Performance: Consistently achieving results, even under tough and ensuring accountability
• Influencing People: Creating a climate where people are motivated to do their best to help the bank to achieve its objectives;
• Building Collaborative Relationships: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals; and Handling conflict situations effectively, with a minimum of noise when created
• Being Flexible and adaptable: Operating effectively, even when things are not certain, or the way forward is not clear.
• Being open: Demonstrate self-awareness and work on self-development
• Being Authentic: Having courage and instilling trust in to others
• Optimizing divers talent: Able to attract top talent and develop talent, manage difference and building effective team
• Creating the new and different: Have strategic and innovative mind set

Experience
• Minimum of seven years for BA or five years for MA
• Prior experience in the area of capacity building, training, curriculum design or on another similar areas is required

Education
MA or BA degree in Agronomy, Agricultural Engineering, Cooperatives, Agricultural Economics, Horticulture, Animal Husbandry, Agri-Business Management, Seed Science and Technology, Food Science, Apiculture, Economics, Project Management, Developmental Studies and other related fields

Main Roles and Responsibilities
• Assess the capacity development gap of cooperative and agricultural banking stakeholder and design the appropriate capacity development intervention to resolve the gaps
• Work closely with stakeholders with alike mission of transforming the agricultural and cooperatives sector working in the area of capacity development
• Continuously create awareness about the banking solutions provided by the coopbank to the cooperative and agrarian communities
• Provide regular value-added engagement with clients and other stakeholders via periodic business visit, meetings, consistent communication, and seminars
• Provide input and participate in the development and implementation of Cooperative and Agricultural Banking process strategies, policies, and procedures to achieve Coopbank’s strategic objectives.
• Participate in continuously reviewing the Process’s business and operating models to ensure efficiency; reduce wastage of resources and drive productivity by improving systems and work processes.
• Conduct assessment to identify gaps in cooperative and agricultural banking operation areas that can be addressed through different capacity development interventions.
• Developing Cooperative and Agriculture tailored training material to be given for different stakeholder at different level;
• Engaging in promoting and advocating the role of cooperatives, model cooperatives in improving the livelihood of the communities at the grassroots level to the general public;
• Preparing the policy papers, and participating on various policy and research engagements in areas of cooperatives and rural development.
• Work with other stake holders to create business linkage among cooperatives and market linkage for farmers.
• Organize work visit and exposer visit for the Cooperative and Agricultural banking stakeholders both within the country and oversees.
• Work closely with the bank’s Human Capital and Projects Management process in the establishment of CoopAcademy and development of the bank’s human capital in the area of cooperative and agricultural banking segment.

Position 7: Cooperative and Agricultural Banking Business Development Expert

Duty Station: Head Office

Core Competency
• Maintains a commitment to honesty; models social, ethical, and organizational values; firmly adheres to codes of conduct and ethical principles;
• The ability to discover the needs of internal and external customers and strive to deliver services and products to meet these needs in a professional and courteous manner. This includes the willingness to give priority to customer needs and deliver high quality services within the available resources.
• Works effectively with and supports colleagues, fostering a positive and collaborative environment. It is about understanding the need to work together to create an environment of co-operation, trust, and mutual responsibility.
• Actively pursues technical and personal self-development on an ongoing basis; Takes advantage of learning opportunities and ongoing development (e.g., courses, observation of others, assignments, etc.)
• Giving high concern for optimal operations, making effective decisions (business) with a less possible cost, or efficiently
• Able to value communities' values, norms and beliefs and act to discharge responsibilities to obey and serve the community in which the bank operates to earn public credibility.

Functional Competency
• Knowledge of the overall strategic directions of the bank;
• Basic knowledge of banking operations
• Proven knowledge of agriculture and cooperatives sector
• Knowledge of laws and regulations relevant to the agricultural and cooperative sectors
• Knowledge of the nature of agricultural production (seasonality, business type, durability, maturity, productivity, etc.)
• Ability to understand and being committed to societal culture and norms
• Understanding of agri-business value chain
• Knowledge of scanning business environment (micro and macro),
• Knowledge of project management
• Knowledge of business plan preparation
• Knowledge of research methodologies
• Research report writing skills
• Communication skills (written, verbal, and presentation skills)
• Analytical skills
• Product design skill
• Understanding of the cooperatives societies’ and farmers business need
• Ability to undertake research projects, to draw policy implications and propose options
• Understanding of banking industry and global perspectives
• Ability to negotiate, influence, and persuade people.

Experience
• Minimum of five years for BA or three years for MA
• Prior experience in the area of business development, project management, research or on another similar areas is advantageous

Education
MA or BA degree in Agronomy, Agricultural Engineering, Cooperatives, Agricultural Economics, Horticulture, Animal Husbandry, Agri-Business Management, Seed Science and Technology, Food Science, Apiculture, Economics, Project Management, Developmental Studies and other related fields

Main Roles and Responsibilities
• Participate in developing linkage strategy with cooperative and agricultural banking customer segments
• Work closely with stakeholders with alike mission of transforming the agricultural and cooperatives sector in order to help the cooperative and agricultural banking customer resource mobilization effort.
• Advises/consults cooperative and agricultural banking customer (federations, unions, primary cooperatives, model farmers and other small holder framers) about the banking solutions provided by the bank
• Understand the need of the cooperative and agricultural banking customers at all level and participate in designing the appropriate values for them.
• Participate in providing regular value-added engagement with clients and other stakeholders via periodic business visit, meetings, consistent communication, and seminars
• Provide input and participate in the development and implementation of Cooperative and Agricultural Banking process strategies, policies, and procedures to achieve Coopbank’s strategic objectives.
• Participate in continuously reviewing the Process’s business and operating models to ensure efficiency; reduce wastage of resources and drive productivity by improving systems and work processes.
• Conduct assessment to identify gaps in cooperative and agricultural banking operation areas that can be addressed through different business development interventions.
• Participate in developing concept notes and business proposals to create a strategic partnership with development partners such as NGO’s, cooperative promotion offices and agriculture offices working at federal and regional level;
• Participate in developing Cooperative and Agriculture tailored new products and services;
• Engaging in promoting and advocating the role of cooperatives, model cooperatives in improving the livelihood of the communities at the grassroots level to the general public;
• Prepare tailored business plan that can be used for cooperatives and agricultural banking customers
• Work with other stake holders to create business linkage among cooperatives and market linkage for farmers.

Main Roles and Responsibilities
• Participate in developing linkage strategy with cooperative and agricultural banking customer segments
• Work closely with stakeholders with alike mission of transforming the agricultural and cooperatives sector in order to help the cooperative and agricultural banking customer resource mobilization effort.
• Advises/consults cooperative and agricultural banking customer (federations, unions, primary cooperatives, model farmers and other small holder framers) about the banking solutions provided by the bank
• Understand the need of the cooperative and agricultural banking customers at all level and participate in designing the appropriate values for them.
• Participate in providing regular value-added engagement with clients and other stakeholders via periodic business visit, meetings, consistent communication, and seminars
• Provide input and participate in the development and implementation of Cooperative and Agricultural Banking process strategies, policies, and procedures to achieve Coopbank’s strategic objectives.
• Participate in continuously reviewing the Process’s business and operating models to ensure efficiency; reduce wastage of resources and drive productivity by improving systems and work processes.
• Conduct assessment to identify gaps in cooperative and agricultural banking operation areas that can be addressed through different business development interventions.
• Participate in developing concept notes and business proposals to create a strategic partnership with development partners such as NGO’s, cooperative promotion offices and agriculture offices working at federal and regional level;
• Participate in developing Cooperative and Agriculture tailored new products and services;
• Engaging in promoting and advocating the role of cooperatives, model cooperatives in improving the livelihood of the communities at the grassroots level to the general public;
• Prepare tailored business plan that can be used for cooperatives and agricultural banking customers
• Work with other stake holders to create business linkage among cooperatives and market linkage for farmers.

Position 8: Cooperative and Agricultural Banking Capacity Building Expert

Duty Station: Head Office

Core Competency
• Maintains a commitment to honesty; models social, ethical, and organizational values; firmly adheres to codes of conduct and ethical principles;
• The ability to discover the needs of internal and external customers and strive to deliver services and products to meet these needs in a professional and courteous manner. This includes the willingness to give priority to customer needs and deliver high quality services within the available resources.
• Works effectively with and supports colleagues, fostering a positive and collaborative environment. It is about understanding the need to work together to create an environment of co-operation, trust, and mutual responsibility.
• Actively pursues technical and personal self-development on an ongoing basis; Takes advantage of learning opportunities and ongoing development (e.g., courses, observation of others, assignments, etc.)
• Giving high concern for optimal operations, making effective decisions (business) with a less possible cost, or efficiently
• Able to value communities' values, norms and beliefs and act to discharge responsibilities to obey and serve the community in which the bank operates to earn public credibility.

Functional Competency
• Knowledge of the overall strategic directions of the bank;
• Basic knowledge of banking operations
• Proven knowledge of agriculture and cooperatives sector
• Knowledge of laws and regulations relevant to the agricultural and cooperative sectors
• Ability to understand and being committed to societal culture and norms
• Understanding of agri-business value chain
• Knowledge of scanning business environment (micro and macro),
• Communication skills (written, verbal, and presentation skills)
• Understanding of the cooperatives societies’ and farmers business need
• Training design and training delivery skill
• Knowledge of curriculum development
• Ability to undertake research projects, to draw policy implications and propose options
• Understanding of banking industry and global perspectives
• Ability to negotiate, influence, and persuade people

Experience
• Minimum of five years for BA or three years for MA
• Prior experience in the area of capacity building, training, curriculum design or on another similar areas is advantageous

Education
MA or BA degree in Agronomy, Agricultural Engineering, Cooperatives, Agricultural Economics, Horticulture, Animal Husbandry, Agri-Business Management, Seed Science and Technology, Food Science, Apiculture, Economics, Project Management, Developmental Studies and other related fields

Main Roles and Responsibilities
• Participate in assessing the capacity development gap of cooperative and agricultural banking stakeholder and design the appropriate capacity development intervention to resolve the gaps
• Participate in continuously creating awareness about the banking solutions provided by the coopbank to the cooperative and agrarian communities
• Participate in providing regular value-added engagement with clients and other stakeholders via periodic business visit, meetings, consistent communication, and seminars
• Provide input and participate in the development and implementation of Cooperative and Agricultural Banking process strategies, policies, and procedures to achieve Coopbank’s strategic objectives.
• Participate in continuously reviewing the Process’s business and operating models to ensure efficiency; reduce wastage of resources and drive productivity by improving systems and work processes.
• Conduct assessment to identify gaps in cooperative and agricultural banking operation areas that can be addressed through different capacity development interventions.
• Participate in developing Cooperative and Agriculture tailored training material to be given for different stakeholder at different level;
• Work with other stake holders to create business linkage among cooperatives and market linkage for farmers.
• Participate in organizing work visit and exposer visit for the Cooperative and Agricultural banking stakeholders both within the country and oversees.
• Work closely with the bank’s Human Capital and Projects Management process in the establishment of CoopAcademy and development of the bank’s human capital in the area of cooperative and agricultural banking segment.

Position 9: Cooperative and Agricultural Banking Business Development Officer

Duty Station: Head Office

Core Competency
• Maintains a commitment to honesty; models social, ethical, and organizational values; firmly adheres to codes of conduct and ethical principles;
• The ability to discover the needs of internal and external customers and strive to deliver services and products to meet these needs in a professional and courteous manner. This includes the willingness to give priority to customer needs and deliver high quality services within the available resources.
• Works effectively with and supports colleagues, fostering a positive and collaborative environment. It is about understanding the need to work together to create an environment of co-operation, trust, and mutual responsibility.
• Actively pursues technical and personal self-development on an ongoing basis; Takes advantage of learning opportunities and ongoing development (e.g., courses, observation of others, assignments, etc.)
• Giving high concern for optimal operations, making effective decisions (business) with a less possible cost, or efficiently
• Able to value communities' values, norms and beliefs and act to discharge responsibilities to obey and serve the community in which the bank operates to earn public credibility.

Functional Competency
• Knowledge of the overall strategic directions of the bank;
• Basic knowledge of banking operations
• Proven knowledge of agriculture and cooperatives sector
• Knowledge of laws and regulations relevant to the agricultural and cooperative sectors
• Knowledge of the nature of agricultural production (seasonality, business type, durability, maturity, productivity, etc.)
• Ability to understand and being committed to societal culture and norms
• Understanding of agri-business value chain
• Knowledge of scanning business environment (micro and macro),
• Knowledge of project management
• Knowledge of business plan preparation
• Knowledge of research methodologies
• Research report writing skills
• Communication skills (written, verbal, and presentation skills)
• Analytical skills
• Product design skill
• Understanding of the cooperatives societies’ and farmers business need
• Ability to undertake research projects, to draw policy implications and propose options
• Understanding of banking industry and global perspectives
• Ability to negotiate, influence, and persuade people.

Experience and Education
BA degree in Agronomy, Agricultural Engineering, Cooperatives, Agricultural Economics, Horticulture, Animal Husbandry, Agri-Business Management, Seed Science and Technology, Food Science, Apiculture, Economics, Project Management, Developmental Studies and other related fields plus three years of relevant experience

Main Roles and Responsibilities
• Participate in developing linkage strategy with cooperative and agricultural banking customer segments
• Work closely with stakeholders with alike mission of transforming the agricultural and cooperatives sector in order to help the cooperative and agricultural banking customer resource mobilization effort.
• Advises/consults cooperative and agricultural banking customer (federations, unions, primary cooperatives, model farmers and other small holder framers) about the banking solutions provided by the bank
• Understand the need of the cooperative and agricultural banking customers at all level and participate in designing the appropriate values for them.
• Participate in providing regular value-added engagement with clients and other stakeholders via periodic business visit, meetings, consistent communication, and seminars
• Provide input and participate in the development and implementation of Cooperative and Agricultural Banking process strategies, policies, and procedures to achieve Coopbank’s strategic objectives.
• Participate in continuously reviewing the Process’s business and operating models to ensure efficiency; reduce wastage of resources and drive productivity by improving systems and work processes.
• Conduct assessment to identify gaps in cooperative and agricultural banking operation areas that can be addressed through different business development interventions.
• Participate in developing concept notes and business proposals to create a strategic partnership with development partners such as NGO’s, cooperative promotion offices and agriculture offices working at federal and regional level;
• Participate in developing Cooperative and Agriculture tailored new products and services;
• Engaging in promoting and advocating the role of cooperatives, model cooperatives in improving the livelihood of the communities at the grassroots level to the general public;
• Prepare tailored business plan that can be used for cooperatives and agricultural banking customers
• Work with other stake holders to create business linkage among cooperatives and market linkage for farmers.

Position 10: Cooperative and Agricultural Banking Capacity Building Officer

Duty Station: Head Office

Core Competency
• Maintains a commitment to honesty; models social, ethical, and organizational values; firmly adheres to codes of conduct and ethical principles;
• The ability to discover the needs of internal and external customers and strive to deliver services and products to meet these needs in a professional and courteous manner. This includes the willingness to give priority to customer needs and deliver high quality services within the available resources.
• Works effectively with and supports colleagues, fostering a positive and collaborative environment. It is about understanding the need to work together to create an environment of co-operation, trust, and mutual responsibility.
• Actively pursues technical and personal self-development on an ongoing basis; Takes advantage of learning opportunities and ongoing development (e.g., courses, observation of others, assignments, etc.)
• Giving high concern for optimal operations, making effective decisions (business) with a less possible cost, or efficiently
• Able to value communities' values, norms and beliefs and act to discharge responsibilities to obey and serve the community in which the bank operates to earn public credibility.

Functional Competency
• Knowledge of the overall strategic directions of the bank;
• Basic knowledge of banking operations
• Proven knowledge of agriculture and cooperatives sector
• Knowledge of laws and regulations relevant to the agricultural and cooperative sectors
• Ability to understand and being committed to societal culture and norms
• Understanding of agri-business value chain
• Knowledge of scanning business environment (micro and macro),
• Communication skills (written, verbal, and presentation skills)
• Understanding of the cooperatives societies’ and farmers business need
• Training design and training delivery skill
• Knowledge of curriculum development
• Ability to undertake research projects, to draw policy implications and propose options
• Understanding of banking industry and global perspectives
• Ability to negotiate, influence, and persuade people

Experience and Education
BA degree in Agronomy, Agricultural Engineering, Cooperatives, Agricultural Economics, Horticulture, Animal Husbandry, Agri-Business Management, Seed Science and Technology, Food Science, Apiculture, Economics, Project Management, Developmental Studies and other related fields plus three years of relevant experience

Main Roles and Responsibilities
• Participate in assessing the capacity development gap of cooperative and agricultural banking stakeholder and design the appropriate capacity development intervention to resolve the gaps
• Participate in continuously creating awareness about the banking solutions provided by the coopbank to the cooperative and agrarian communities
• Participate in providing regular value-added engagement with clients and other stakeholders via periodic business visit, meetings, consistent communication, and seminars
• Provide input and participate in the development and implementation of Cooperative and Agricultural Banking process strategies, policies, and procedures to achieve Coopbank’s strategic objectives.
• Participate in continuously reviewing the Process’s business and operating models to ensure efficiency; reduce wastage of resources and drive productivity by improving systems and work processes.
• Conduct assessment to identify gaps in cooperative and agricultural banking operation areas that can be addressed through different capacity development interventions.
• Participate in developing Cooperative and Agriculture tailored training material to be given for different stakeholder at different level;
• Work with other stake holders to create business linkage among cooperatives and market linkage for farmers.
• Participate in organizing work visit and exposer visit for the Cooperative and Agricultural banking stakeholders both within the country and oversees.
• Work closely with the bank’s Human Capital and Projects Management process in the establishment of Coop Academy and development of the bank’s human capital in the area of cooperative and agricultural banking segment.