EN 👋 Welcome to the Message.Help channel!
Here we share important news, service updates, and helpful guides.
💡 What does Message.Help do?
— brings all messages from WhatsApp, Telegram, Viber, Instagram, and other channels into one chat;
— uses AI chatbots for automated replies and reminders;
— sends mass broadcasts to sell and re-engage clients;
— integrates with your CRM or works independently;
— collects analytics, reviews, and conversion statistics.
🎯 Subscribe so you don’t miss any updates!
❓ Have questions? Message us on Telegram
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UA👋 Ласкаво просимо до каналу Message.Help!
Тут ми публікуємо важливі новини, оновлення сервісу та корисні гайди.
💡 Що робить Message.Help?
— об’єднує повідомлення з WhatsApp, Telegram, Viber, Instagram та інших каналів в одному чаті;
— використовує AI-чат-ботів для автоматичних відповідей і нагадувань;
— надсилає масові розсилки для продажів і повернення клієнтів;
— інтегрується з CRM або працює автономно;
— збирає аналітику, відгуки та статистику з конверсій.
🎯 Підписуйтесь, щоб не пропустити оновлення!
❓ Є питання? Напишіть нам у Telegram
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RU 👋 Добро пожаловать в канал Message.Help! 👋
Здесь мы публикуем важные новости, обновления сервиса и полезные гайды.
💡 Что делает Message.Help?
— объединяет сообщения из WhatsApp, Telegram, Viber, Instagram и других каналов в одном чате;
— использует AI-чат-ботов для автоматических ответов и напоминаний;
— отправляет массовые рассылки для продаж и возврата клиентов;
— интегрируется с вашей CRM или работает автономно;
— собирает аналитику, отзывы и статистику по конверсиям.
🎯 Подписывайтесь, чтобы не пропустить обновления!
❓ Есть вопросы? Напишите нам в Telegram
Here we share important news, service updates, and helpful guides.
💡 What does Message.Help do?
— brings all messages from WhatsApp, Telegram, Viber, Instagram, and other channels into one chat;
— uses AI chatbots for automated replies and reminders;
— sends mass broadcasts to sell and re-engage clients;
— integrates with your CRM or works independently;
— collects analytics, reviews, and conversion statistics.
🎯 Subscribe so you don’t miss any updates!
❓ Have questions? Message us on Telegram
━━━━━━━━━━━━━━━━
UA👋 Ласкаво просимо до каналу Message.Help!
Тут ми публікуємо важливі новини, оновлення сервісу та корисні гайди.
💡 Що робить Message.Help?
— об’єднує повідомлення з WhatsApp, Telegram, Viber, Instagram та інших каналів в одному чаті;
— використовує AI-чат-ботів для автоматичних відповідей і нагадувань;
— надсилає масові розсилки для продажів і повернення клієнтів;
— інтегрується з CRM або працює автономно;
— збирає аналітику, відгуки та статистику з конверсій.
🎯 Підписуйтесь, щоб не пропустити оновлення!
❓ Є питання? Напишіть нам у Telegram
━━━━━━━━━━━━━━━━
RU 👋 Добро пожаловать в канал Message.Help! 👋
Здесь мы публикуем важные новости, обновления сервиса и полезные гайды.
💡 Что делает Message.Help?
— объединяет сообщения из WhatsApp, Telegram, Viber, Instagram и других каналов в одном чате;
— использует AI-чат-ботов для автоматических ответов и напоминаний;
— отправляет массовые рассылки для продаж и возврата клиентов;
— интегрируется с вашей CRM или работает автономно;
— собирает аналитику, отзывы и статистику по конверсиям.
🎯 Подписывайтесь, чтобы не пропустить обновления!
❓ Есть вопросы? Напишите нам в Telegram
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🚀 We’ve rolled out two important updates to improve your messaging workflows and flexibility:
1. Multiple message variants for all channels
Previously, you could use up to 3 message variants in bulk campaigns only for WhatsApp. Now, this feature is available across all channels.
📩 You can create up to three different versions of a message within a single campaign. These variants will be automatically rotated during sending, which helps reduce the risk of spam blocking and improves overall deliverability.
2. Multilingual templates
We’ve introduced multilingual support for templates. You’ll now see a new field called “Variable Language” inside each template.
🌍 This allows you to define the language used for dynamic variables in your messages — such as days of the week, months, and service names pulled from Altegio.
With this update, you can ensure that variables are displayed correctly and naturally in each language
🎯 Subscribe so you don’t miss any updates!
❓ Have questions? Message us on Telegram
1. Multiple message variants for all channels
Previously, you could use up to 3 message variants in bulk campaigns only for WhatsApp. Now, this feature is available across all channels.
📩 You can create up to three different versions of a message within a single campaign. These variants will be automatically rotated during sending, which helps reduce the risk of spam blocking and improves overall deliverability.
2. Multilingual templates
We’ve introduced multilingual support for templates. You’ll now see a new field called “Variable Language” inside each template.
🌍 This allows you to define the language used for dynamic variables in your messages — such as days of the week, months, and service names pulled from Altegio.
With this update, you can ensure that variables are displayed correctly and naturally in each language
🎯 Subscribe so you don’t miss any updates!
❓ Have questions? Message us on Telegram
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📑 Sales pipelines: merge duplicates
A new option “Merge duplicates” has been added to the “Actions” menu.
This feature allows you to merge existing duplicate entries within the current pipeline.
🎯 Subscribe so you don’t miss any updates!
❓ Have questions? Message us on Telegram
A new option “Merge duplicates” has been added to the “Actions” menu.
This feature allows you to merge existing duplicate entries within the current pipeline.
🎯 Subscribe so you don’t miss any updates!
❓ Have questions? Message us on Telegram
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🤳 Added the ability to display the customer's phone number in the deal card.
🎯 Subscribe so you don’t miss any updates!
❓ Have questions? Message us on Telegram
🎯 Subscribe so you don’t miss any updates!
❓ Have questions? Message us on Telegram
🔥 A new communication channel is now available — WhatsApp Business API and WhatsApp Coexistence integration have been added!
Message Help is an official Meta partner, so the connection works without intermediaries: more cost-effective, faster, more reliable, and with direct access to WhatsApp business capabilities.
WhatsApp Coexistence allows you to use your existing number simultaneously in the WhatsApp Business app and on our platform — without the need to migrate your number or change your usual workflow.
Connect WhatsApp directly to our unified communication platform: communicate with customers, automate interactions through an AI assistant, send appointment reminders, and use your existing CRM workflows without the risk of account restrictions.
🎯 Subscribe so you don’t miss any updates!
❓ Have questions? Message us on Telegram
Message Help is an official Meta partner, so the connection works without intermediaries: more cost-effective, faster, more reliable, and with direct access to WhatsApp business capabilities.
WhatsApp Coexistence allows you to use your existing number simultaneously in the WhatsApp Business app and on our platform — without the need to migrate your number or change your usual workflow.
Connect WhatsApp directly to our unified communication platform: communicate with customers, automate interactions through an AI assistant, send appointment reminders, and use your existing CRM workflows without the risk of account restrictions.
🎯 Subscribe so you don’t miss any updates!
❓ Have questions? Message us on Telegram
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Cascade message delivery increases the likelihood that notifications reach your customers while helping reduce messaging costs.
We analyzed millions of sent messages and found that using multiple communication channels with SMS as a backup can significantly improve delivery rates.
How it works:
1️⃣ The message is sent via Telegram
2️⃣ If not delivered, it is automatically sent via Viber
3️⃣ If the customer is still unavailable, WhatsApp is used
4️⃣ If the previous channels do not work, an SMS is sent
Benefits:
✅ Up to 90% savings on SMS costs — used only when necessary
✅ Fewer missed notifications and lost customers
✅ Automatic channel selection without manual control
✅ Analytics for each communication channel’s performance
🎯 Subscribe so you don’t miss any updates!
❓ Have questions? Message us on Telegram
We analyzed millions of sent messages and found that using multiple communication channels with SMS as a backup can significantly improve delivery rates.
How it works:
1️⃣ The message is sent via Telegram
2️⃣ If not delivered, it is automatically sent via Viber
3️⃣ If the customer is still unavailable, WhatsApp is used
4️⃣ If the previous channels do not work, an SMS is sent
Benefits:
✅ Up to 90% savings on SMS costs — used only when necessary
✅ Fewer missed notifications and lost customers
✅ Automatic channel selection without manual control
✅ Analytics for each communication channel’s performance
🎯 Subscribe so you don’t miss any updates!
❓ Have questions? Message us on Telegram
Reviews affect more than just your reputation — they also influence whether new customers find your business.
Automation helps manage this process without manual effort:
⭐️ Satisfied customers are automatically invited to leave a review on maps and review platforms.
⚠️ If a customer is dissatisfied, the message is immediately routed to a manager so the issue can be addressed quickly.
As a result, businesses receive more public positive reviews, while potential issues can be resolved before they turn into negative comments in public.
🎯 Subscribe so you don’t miss any updates!
❓ Have questions? Message us on Telegram
Automation helps manage this process without manual effort:
⭐️ Satisfied customers are automatically invited to leave a review on maps and review platforms.
⚠️ If a customer is dissatisfied, the message is immediately routed to a manager so the issue can be addressed quickly.
As a result, businesses receive more public positive reviews, while potential issues can be resolved before they turn into negative comments in public.
🎯 Subscribe so you don’t miss any updates!
❓ Have questions? Message us on Telegram
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